I recently purchased a Specialized Roubaix from BICI, and I couldn't be more impressed with their customer service. From the moment I walked in, I received a friendly welcome from Roz, who provided... See more
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Sheesh — Bici puts out a marketing email about wide cycling shoes. Ten minutes browsing their offerings, immediately, to find they don’t have any of the shoes they sent me to look at, or rather they... See more
Service is great but there are faster business to ship like Dunbar Cycle. The one thing they are the best at compared to other Canadian bike store, is they have the largest inventory. Only complaint t... See more
I have always used my LBS to buy new bikes, but given the current shortages I had to expand my horizon. Initially I was skeptical that buying a bike online would be as good an experience as buying in... See more
Company details
Written by the company
Vancouver based bike shop and online retailer
Contact info
1497 Adanac Street, V5L 2C4, Vancouver, Canada
- 778 719 3080
- info@bicicletta.cc
- bicicletta.cc
3.8
Great
367 reviews
Hasn’t replied to negative reviews
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Even during these tough times you has…
Even during these tough times you has stock. Package arrived on time and was well packed. I’d shop with you again.
April 15, 2021
Unprompted review
Arrived on time and well packed package…
Arrived on time and well packed package my favourite store now!
April 14, 2021
Unprompted review
Everything arrived quickly and well…
Everything arrived quickly and well packaged.
April 14, 2021
Unprompted review
Great service and items arrived quickly…
Great service and items arrived quickly and as described. Will definitely shop again!
April 13, 2021
Unprompted review
Good selection and harder to find items
Used them twice, wide range of items, have somethings that I can't find elsewhere.
April 13, 2021
Unprompted review
Items arrived as ordered
Items arrived as ordered. Reasonably quick to ship. Would prefer shipping options. Willing to pay more sometimes to have shipped by courier rather than Canada Post Ground.
April 12, 2021
Unprompted review
Specialized shoes
I bought a pair of Specialized shoes, they arrived promptly (10 days) and am very happy with the service, product and transaction.
April 12, 2021
Unprompted review
Shipping was very fast
Shipping was very fast. I previously complained about shipping speed, they said they were working on it, as current situations have required some tweaking, and they seem to have came through.
April 12, 2021
Unprompted review
Received exactly what I ordered at a…
Received exactly what I ordered at a fair price and a timely manner
April 12, 2021
Unprompted review
Good Quality Store
Shipping was within the time they said it would come in. Well packaged and my item came undamaged. Nothing negative about this company would recommend to others!
April 12, 2021
Unprompted review
Prompt and comprehensive service.
Prompt and comprehensive service.
Nice packaging on mailed goods with a couple of extra touches.
April 12, 2021
Unprompted review
This will be a very quick review
This will be a very quick review. Bici is aces every time, no exceptions. Can’t say enough good things.
April 11, 2021
Unprompted review
Items were shipped out four business…
Items were shipped out four business days after the order was placed. I expected better response from their shipping team for items in stock. Items were all good though!
April 10, 2021
Unprompted review
Outstanding inventory and advice
I always thought la bicicletta was a road bike shop. But I was looking for a Yeti and they had it. Julian was awesome throughout the whole sale and delivery. They had the bike ready despite having crazy amount of orders and service tickets.
I highly recommend this store and staff.
April 9, 2021
Unprompted review
No issue, all good
Relatively quick delivery, clean package and products as expected. No issue.
April 9, 2021
Top quality products and excellent…
Top quality products and excellent customer service.
April 9, 2021
Great price and on time as usual
April 9, 2021
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