BidSpotter.co.uk Reviews 301

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

SCAMMERS !! Bought a car only to find out it was a CAT S STRUCTUAL wright off with small print on pages of the listing as on V-CAR (didn't know what this was ) refused to pay then auction si... See more

Rated 1 out of 5 stars

AVOID BIDSPOTTER!!! THE BIGGEST ONLINE SCAMMER & THIEVES I'VE EVER COME ACROSS!! I PUT A BID AND WON A VAN AT £1950 HAMMER PRICE AND OUT OF THE DOOR COST ME £4120 WITH ALL THE HIDDEN CHARGES!! MORE T... See more

Rated 1 out of 5 stars

I bid on a car, he told me that the car was in perfect working condition and I could collect it on wheels even though I chose delivery. I bid £2,500 and told him to tell me the total price. He told me... See more

Rated 5 out of 5 stars

We’ve been using BidSpotter for our online auctions and it’s been a solid platform for reaching a wide, serious buyer base. The system is reliable, bidding is transparent, and the timed auction format... See more

Company replied

Company details

  1. Online Auction Service
  2. Online Marketplace

Information provided by various external sources

Bid online at the Web's No.1 online auction site. 10,000+ live lots each day!


Contact info

2.1

Poor

TrustScore 2 out of 5

301 reviews

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Replied to 75% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

purchased a 5.5 excavator on ibidder…

purchased a 5.5 excavator on ibidder paid £24500.
had delivered by private haulier.When delivered he was concerned about controls as did not work correctly.
on further investigation the excavator has major heath and safety issue. welding had been carried out on main structure very poorley and unsafe & and painted over .Control stick do not work in any way correctly plus loads of other problems contacted auctioneers and refuse to take any responsiblity for sellers description or the safe working , or incorrect description on listing.
They maintain its a trade to trade sale and take NO Responsibility for any description from sellers.
Absolute shower of shit
Do not bid as you have no rights to question your purchase. What ever it's condition

December 8, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Dear Doug,

Thank you for taking the time to share your experience. We’re sorry to hear about the issues you’ve encountered following your purchase and understand how concerning this must be, particularly where safety is involved.

To clarify, i-bidder provides the online platform that enables bidders to participate in auctions run by independent auctioneers. The auctioneer is responsible for the item description, condition reports, and the conduct of the sale, including whether it is offered as a trade or business-to-business transaction. i-bidder does not inspect, own, or handle the items listed for auction.

We take feedback of this nature seriously and have shared your comments internally, as reviews help inform our ongoing engagement with auctioneers around platform standards and transparency for bidders.

If you would like us to review this further, please contact us at customersupport@i-bidder.com with the auction and lot details.

Best regards,
The i-bidder Team

Rated 1 out of 5 stars

BIDSPOTTER and the scammers are the SAME COMPANY

Firstly there are genuine auction houses on there that I use regularly, however you can use their own websites too if you like instead. The majority of the items you will see on Bidspotter are from a group of ‘companies’ that are all shell companies for Bidspotter themselves.

Their stock reply of ‘we are just the platform it’s the auctioneers problem’ is a lie. The biggest con auctioneer was ASSET AUCTIONS for a while and companies house shows their trading name was BIDSPOTTER. I think asset auctions are now some of the other dodgy looking auctioneers on there, all advertising on Facebook and using fake names everywhere as well.

Do your research, use auctioneers running specific auctions for specific reasons not ones with seemingly endless supplies of plant and cars with no context.

December 1, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Good day,

Thank you for taking the time to share your feedback. We’re sorry to hear about your concerns and understand why this has affected your confidence in the platform.

BidSpotter.co.uk operates as a technology provider that enables independent auctioneers to list and conduct their auctions online. Auctioneers using the platform are separate businesses and are responsible for their own listings, stock, descriptions, and trading practices. BidSpotter does not own, consign, or sell items advertised on the site.

We take comments of this nature seriously and have shared your feedback internally. Reviews help inform our ongoing monitoring of the marketplace and our engagement with auctioneers regarding platform standards and best practices.

We appreciate you raising these points and encourage bidders to carry out their own research before participating in any auction.

Best regards,
The BidSpotter Team

Rated 5 out of 5 stars

It's good for new users

January 3, 2026
Unprompted review
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Reply from BidSpotter.co.uk

Dear Venkateswara,

Thank you for your review! We’re glad to hear you found the platform helpful, especially as a new user.

We appreciate you taking the time to share your experience.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

Wasn’t notified when out bid

Wasn’t notified when out bid, if indeed that happened. Havent been told what the winning bid was after being notified I was the leading bidder who pushed past the reserve price

December 28, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Dear Gary,

Thank you for sharing your feedback. We’re sorry to hear about the confusion around the bidding notifications and understand how frustrating it can be when the outcome of a bid isn’t clear.

BidSpotter.co.uk provides the technology platform for online bidding, while the management of auctions — including reserve prices, bid increments, and final results — is handled by the auctioneer. Outbid notifications can also depend on bidder notification settings and auction format.

We’ve shared your comments internally, as feedback like this helps us review bidder experience and work with auctioneers on best practices and transparency.

If you’d like us to look into this further, please contact us at customersupport@bidspotter.co.uk with the auction and lot details.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

99% of auctions is scam you will buy rubbish which you can’t sell or gift to someone

Best site to scam people especially EAMA group
Whatever they can’t sell on eBay they put in auction instead of throwing in garbage bin
Very disappointing never will bid again

December 17, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Dear Tigran,

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand why this has left you feeling disappointed.

To clarify, BidSpotter.co.uk provides the online platform that enables auctioneers to list and broadcast their auctions, but the sourcing of items, descriptions, and conduct of each sale are managed independently by the auctioneer.

We’ve shared your comments internally, as feedback like this is important to us and helps inform our ongoing work with auctioneers around best practices and transparency for bidders.

If you’d like to provide further details, please contact us at customersupport@bidspotter.co.uk, and our team can review this further.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

Ripp off Universal auctions EAMA group and other…

Universal auctions EAMA group and other auction companies on this site are just advertising items from Ebay and other selling sites and putting them in their auction and charging buyers

December 15, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Dear Anthony,

Thank you for taking the time to share your feedback. We’re sorry to hear about your concerns and understand why this would be disappointing.

To clarify, BidSpotter.co.uk provides the technology platform that allows auctioneers to list and run their auctions online. Each auctioneer is independently responsible for sourcing their items, setting descriptions, and managing the sale process.

We’ve shared your comments internally, as feedback like this is important to us and helps inform our ongoing discussions with auctioneers around best practices and transparency for bidders.

If you’d like to raise specific details, please contact us at customersupport@bidspotter.co.uk, and our team will be happy to review this further.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

Do Not Trust sellers items on this…

Do Not Trust sellers items on this site. item purchased was not as described or as expected when it arrived in a manufacturers box but item was over 2 years old in poor condition and was deemed faulty , dangerous and do not use label included as warnings inside the box.nothing was mentioned on the auction site about these findings when I received the item.

November 26, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Hi Leo,

Thank you for sharing your feedback. We’re very sorry to hear that your item did not meet expectations and that it arrived in poor condition. We understand how concerning and frustrating this must have been.

Please note that BidSpotter.co.uk is an online platform that enables auctioneers to showcase and sell items to bidders from around the world. Auctioneers are responsible for managing their listings, item descriptions, and dispatch.

We take concerns like yours seriously and encourage you to contact our Customer Support Team at customersupport@bidspotter.co.uk so we can review your case and provide further assistance.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

Scam !!Please be aware of this auction site…

Please be aware of this auction site it’s one of the worse , I order 2 pallets with returns almost everything it’s was from shein . Scam site !!!

November 25, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Hi Fotache,

Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced with your pallets and understand how frustrating this must have been.

Please note that BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders around the world. Auctioneers are responsible for managing their own listings, item descriptions, and dispatch.

We take concerns like yours seriously and encourage you to contact our Customer Support Team at customersupport@bidspotter.co.uk so we can review your case and provide further assistance.

Best regards,
The BidSpotter Team

Rated 4 out of 5 stars

Brought.a car online I was pleased …

I brought a car online from edwards and Gerald. The car was exactly as the pictures showed. They even sent me a live video that they took the morning of the day I collected the car. It only had 2 small problems, that was able repair. I was skeptical after reading other reviews. But it all worked out very well. Just be careful of the commission and fee changes. It would buy from them again

November 12, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Hi Martin,

Thank you for sharing your experience. We’re glad to hear that your purchase from Edwards and Gerald went smoothly and that the live video helped provide confidence in the lot. We also appreciate your note regarding commissions and fees — it’s always important for buyers to check the additional charges before bidding.

We’re pleased your experience was positive overall and look forward to supporting you in future auctions.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

TERRIBLE SERVICE, the authorities need to step in.

If there was a possibility to give minus 5 stars wouldn’t hesitate to do so.
Absolute lack of customer service, selling broken, not working items and charging extremely high price for delivery, unreasonable high.
No replies on my emails etc.
DO NOT USE THEIR SETRVICES.

November 17, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Hi Peter,

Thank you for taking the time to share your experience. We’re very sorry to hear about the difficulties you’ve faced with your purchase, including the condition of items, high delivery charges, and delays in responses from the auctioneer. We understand how frustrating this must have been.

Please note that BidSpotter.co.uk is an online platform, and auctioneers are responsible for managing their own listings, pricing, and fulfilment of goods. That said, we take feedback like yours seriously and encourage you to contact our Customer Support Team at customersupport@bidspotter.co.uk so we can review your case and provide further assistance.

Best regards,
The BidSpotter Team

Rated 5 out of 5 stars

Very helpful ☺️

November 11, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Good day,

Thank you for your feedback! We’re glad to hear you found our team helpful.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

DONT BUY A CAR FROM EDWARDS AND GERALD…

DONT BUY A CAR FROM EDWARDS AND GERALD AUCTION THROUGH BIDSPOTTER YOU END UP PAYING DOUBLE WITH HIDDEN FEES, THEY SEND YOU A INVOICE AND PAY THAT THEN SEND YOU ANOTHER ONE THEN OFFER YOU CHEAP DELIVERY THEN DELIVER IT AND THE ENGINE IS KNOCKING AND BLOWING SMOKE (SCAMMERS BEWARE). TOOK ALL MY SAVINGS. THEY DONT ANSWER PHONE AFTER YOU PAY

October 23, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Hi David,

Thank you for taking the time to share your experience. We’re sorry to hear about the difficulties you faced with the vehicle purchase, including unexpected fees and issues with the condition of the car. We understand how upsetting and stressful this situation must have been.

Please note that BidSpotter.co.uk is an online platform that allows independent auctioneers to list and sell their own items to bidders around the world. Each auctioneer is responsible for managing their listings, payments, and the fulfilment of goods.

We take feedback like this seriously and would like to review your concerns further. Please contact us at customersupport@bidspotter.co.uk with the details of your experience so our team can assist you.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

Never ever buy any car from this auction house

Never ever buy any car from this auction , other wise you will be in shit . You will end up paying double price than car market value.. all the auction house on this website they are not following EU rules . Lots of hidden charges, please stay away from these people . Be careful and stay safe and protect your hard earned money 💰.. please warn others .. specially auction house name . Richard and Maze they sell their cars on bidspotter please never buy from them and other auction house , car worth £2000 you end up paying double price almost £4100 . Please stay away .

September 28, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Hi Zubz,

Thank you for taking the time to share your feedback. We’re sorry to hear about your disappointment regarding the additional charges and your experience with a vehicle purchase. We understand how frustrating unexpected costs can be.

Please note that BidSpotter.co.uk is an online platform that enables independent auctioneers to list and sell their items to bidders around the world. Each auctioneer manages their own listings, terms, and fees, which are displayed in the “Additional Fees Apply” section on each lot before bidding.

We take feedback like yours seriously and appreciate you bringing this to our attention. If you’d like us to look into your experience further, please contact our support team at customersupport@bidspotter.co.uk, and we’ll be happy to review this with you.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

I raised a complaint with Bidspotter…

I raised a complaint with Bidspotter regarding the trading practices of one of their "auctioneers" - highlighting that this company were in effect retailers / wholesalers who were using bidspotters auction platform to circumvent the consumer trading legislation. I highlighted the ways by which this "auctioneers" practices were inconsistent with auction law, & asked why Bidspotter do not have clear and standard trading guidelines, and enforced those rules across their "auctioneers" - my complaints were disregarded on several occasions by Bidspotter who attempted to plead ignorance of the tactics and business practices of their "auctioneers" & independence of them. Bidspotter have full knowledge of all bids placed, & the online tactics of their "auctioneers", they provide the trading platform & because of this they have the ability to enforce rules and standards across it, they have the ability to weed out dishonest practices. My request was that there should be transparency regarding the involvement of the "auctioneers" in bidding, there should be full transparency & if a lot is subject to a reserve it should be clear that that is what the bidder is bidding against, rather than the shill bidding tactic which appears to be frequently used by some of the "auctioneers" using the platform. All concerns were refuted and it was impossible to speak to anyone who would take the disreputable practices of some auctioneers seriously. I would suggest caution to anyone who bids on bidspotter.

August 4, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Hi Anthony,

Thank you for taking the time to share your detailed feedback. We’re sorry to hear about your concerns regarding the trading practices of certain auctioneers and the experience you’ve described.

Please note that BidSpotter.co.uk is an online platform that provides auctioneers with the tools to list and manage their own sales. Each auctioneer is an independent business and is responsible for setting and following their own terms and conditions, including reserves and bidding practices.

That said, we take reports of potential misconduct seriously. Your comments have been noted and will be shared internally for review as part of our ongoing efforts to ensure transparency and a safe bidding environment.

If you would like our team to look into your specific case further, please contact us directly at customersupport@bidspotter.co.uk
and include your registered account details.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

It’s a complete scam

It’s a complete scam. They are no better than hamas

October 2, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Hi Andrea,

Thank you for sharing your feedback. We’re sorry to hear that your recent experience did not meet your expectations.

Please note that BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders around the world. The auctioneer is responsible for managing listings, payments, and the fulfilment of goods.

We take reports like this seriously and want to ensure your concerns are reviewed appropriately. Please contact us at customersupport@bidspotter.co.uk with your registered account details so our team can assist you further.

Best regards,
The BidSpotter Team

Rated 5 out of 5 stars

Very straightforward site to do…

Very straightforward site to do business with. I will do business with them again.

October 1, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Hi Albert,

Thank you so much for your kind feedback! We’re delighted to hear that you found BidSpotter.co.uk straightforward to use and that you had a smooth experience doing business through our platform.

We truly appreciate your support and look forward to having you back for future auctions.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

They charge you two fees and also they…

They charge you two fees and also they send you first invoice with big sum you think you got a good deal ones you pay that second invoice comes up if you don’t pay you loose the money also they said the car runs and drive is just a scam I took the car with recovery the turbo was blown I end up paying more than a full service history car and double mileage and go through all the issues unbelievable

September 5, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Hi John,

We’re sorry to hear about your experience — especially regarding the unexpected second invoice and the issues with the vehicle’s condition after purchase. We completely understand how disappointing and frustrating that must have been.

Please note that BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders around the world. The auctioneer is responsible for managing the lots listed on our site, including descriptions, condition reports, invoicing, and payments.

We’ve logged your feedback and will share it with the appropriate team. If you’d like us to look into this further, please contact our Customer Support team at support@bidspotter.co.uk, and we’ll be happy to review it with you.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

Hi Richard,

Hi Richard,

Thank you for taking the time to share your experience. We’re sorry to hear about the difficulties you faced with being unable to collect your items after payment and the delay you experienced in receiving a resolution from customer service. We completely understand how frustrating this must have been for you.

Please note that BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders around the world. The auctioneer is responsible for managing lots, payment, and the fulfilment of goods.

We take concerns like this seriously and have logged your feedback. If you need further assistance, please contact us at customersupport, and our team will be happy to review this with you.

Best regards,
The BidSpotter Team

All that you can do is send a generic response, this shows how you care about your customers. You are a fraudulent organization that operates within the legal grey area. You owe me £935 that you deliberately took from me and closed the collection site. Your operation no matter how you describe is criminal and will be held to account.

Any one reading this, be fully aware this company or any associated companies are not to be trusted in any way. They take your money and do not deliver what you have purchased. They may be the marketing company but they are customer facing and ultimately responsible for the underlying activity.

Do not even engage with these people. They are the worst. !!!!

September 5, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Hi Richard,

Thank you for sharing your feedback. We’re very sorry to hear about your experience, particularly regarding the payment you mentioned and the difficulties you faced with collecting your items. We completely understand how upsetting and frustrating this situation must have been for you.

To clarify, BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders worldwide. The auctioneer is responsible for managing lots, taking payment, and arranging the fulfilment of goods.

We take concerns like this very seriously, and your feedback has been logged. If you would like us to look into this further, please reach out to our Customer Support team at support@bidspotter.co.uk, and we will be happy to review the matter with you.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

Took my money twice in the GAP wallet

Took my money twice in the GAP wallet. This is apparently common and they know full well about the problems !! They should not be using a system that they know takes twice the amount of money that is authorised. Now having to go through my bank’s dispute system to get the money back I treated as if I have done something wrong despite showing multiple proofs.

August 8, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Hi Louisa,

Thank you for sharing your experience with us. We’re sorry to hear about the difficulties you’ve had with your GAP Wallet transactions. BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world, while payments and refunds are managed by the payment provider directly.

We take concerns like this seriously and encourage you to contact us at customersupport@bidspotter.co.uk so our team can look into this further and assist you with the next steps.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

SIA Group put an insane mark up on the…

SIA Group put an insane mark up on the items of around 30% incl VAT.

July 23, 2025
Unprompted review
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Reply from BidSpotter.co.uk

Hi Jonny,

Thank you for sharing your feedback. BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders around the world. The auctioneer is responsible for managing the lots and setting any applicable fees, including buyer’s premium and VAT.

We’ve logged your comments and shared them with the relevant team, as we use bidder feedback to support auctioneers in improving transparency and the overall experience.

Best regards,
The BidSpotter Team

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