BidSpotter.co.uk Reviews 301

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

SCAMMERS !! Bought a car only to find out it was a CAT S STRUCTUAL wright off with small print on pages of the listing as on V-CAR (didn't know what this was ) refused to pay then auction si... See more

Rated 1 out of 5 stars

AVOID BIDSPOTTER!!! THE BIGGEST ONLINE SCAMMER & THIEVES I'VE EVER COME ACROSS!! I PUT A BID AND WON A VAN AT £1950 HAMMER PRICE AND OUT OF THE DOOR COST ME £4120 WITH ALL THE HIDDEN CHARGES!! MORE T... See more

Rated 1 out of 5 stars

I bid on a car, he told me that the car was in perfect working condition and I could collect it on wheels even though I chose delivery. I bid £2,500 and told him to tell me the total price. He told me... See more

Rated 5 out of 5 stars

We’ve been using BidSpotter for our online auctions and it’s been a solid platform for reaching a wide, serious buyer base. The system is reliable, bidding is transparent, and the timed auction format... See more

Company replied

Company details

  1. Online Auction Service
  2. Online Marketplace

Information provided by various external sources

Bid online at the Web's No.1 online auction site. 10,000+ live lots each day!


Contact info

2.1

Poor

TrustScore 2 out of 5

301 reviews

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Replied to 75% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great Software and fantastic support

Always very quick to help with any problems we encounter from time to time. Great service thank you

July 15, 2025
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Hi Stephen,

Thank you for your kind words! We’re so pleased to hear that you’ve found our team quick to help and that you’ve had a positive experience with our service.

Your feedback means a lot to us and encourages us to keep improving the platform for all our bidders. We look forward to supporting you again in the future.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

Customer service is terrible….Can’t get…

Customer service is terrible….Can’t get hold of anyone to resolve….. very poor

July 9, 2025
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Hi Steve,

Thank you for your feedback. We’re sorry to hear about the difficulty you’ve had reaching us, as we understand how frustrating it is when you need support and can’t get through.

If you’d like, please contact us at customersupport@bidspotter.co.uk and a member of our team will be happy to assist you. We’ve also noted your comments internally, as they help us improve our customer service and bidder experience.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

Absolute Scam site Do not use

Absolute Scam site Do not use

Purchased a van on the site, Paid for within 24 hours. now noboby knows where the van is, seems like there individuals just using the site to Scam as Bidspotter has no control on them

I think the Police need to start getting involved with this site

July 1, 2025
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Hi Michael,

Thank you for taking the time to share your experience. We understand how concerning and frustrating it must be when a high-value purchase like a vehicle does not go as expected.

To clarify, BidSpotter.co.uk provides the online platform where auctions take place, while the auctioneer is responsible for item descriptions, payments, and fulfilment.

We’re sorry to hear about the difficulties you’ve encountered. If you’d like, please contact us at customersupport@bidspotter.co.uk
for further assistance. We’ve also logged your feedback internally, as it helps us continue working with auctioneers to improve bidder confidence and best practices across the marketplace.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

never had the vehicle for sale

k bid and won a vehicle through here with select assets when paid asked when i could collect they said they did not actually have the vehicle ??? was told i could either have a refund or wait until they had something i said no i will have a refund this was over £40k they refunded minus over £9k for their fees for what avoid i am now fighting for the money back

May 15, 2025
Unprompted review
Rated 4 out of 5 stars

I’ve had a mostly positive experience

I’ve had a mostly positive experience using BidSpotter. The platform gives access to a wide variety of auctions, especially for industrial and commercial equipment, which is exactly what I needed. The bidding process is smooth, and I appreciate the detailed lot descriptions and real-time updates during auctions.

One area that could be improved is the user interface—it can feel a bit outdated and occasionally laggy, especially during high-traffic bidding windows. Also, more transparency around buyer’s premiums and shipping options would be helpful.

Overall, BidSpotter is a solid choice for both occasional buyers and professionals looking for quality auction opportunities.

June 15, 2025
Unprompted review
Rated 1 out of 5 stars

Watch out for unscrupulous companies…

Watch out for unscrupulous companies using this site , bid spotter then deny any accountability for the issues , 365 consultancy hid the location of the vehicle until after the sale then whack a £1500 shipping charge to their compound (more than double the price I found as a single user not trade ) then when disputing the invoice start charging late payment fees and even interest in an invoice that was already paid , as well as storage daily .
Will be taking this to small claims court

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

Watch out for Ashley Waller auctioneers lie about their fruit trees fertility they won’t bear any fruits

Watch out these dishonest untrustworthy auctioneers called Ashley Waller auctioneers
Most of their fruit trees are unfertile and won’t bear any fruits their mulberry and plum trees variety that I purchased from them on their auction site despite calling them to ask if their fruit trees are fertile and having fruits despite their confirmation it turned out to be a lie and now it’s almost late autumn and can say for hundred percent they lied about their fertility just don’t waste your money with them like I have done buy from a more reputable and trusted nurseries.

February 9, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers!!

Scammers!!! Avoid at all costs, - we purchased a van, we requested an invoice and paid it and suddenly when booking a delivery, there's an extra charge that was "clearly visible" as per their cheating cowboy "Director" Keith. Liars and I wish I saw these reviews before working with them as I could've saved myself the headache and a 20% surprise charge. Dirty company with even scummier management

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid them .They let scam auctioneers…

Avoid them .They let scam auctioneers to scam people.They not answering emails phones etc.I bought pallet of tools and I get hazardous chemicals delivered to my door.Bid spotter don’t answer my emails phones etc.Im not recycling center!!!!Pure scam site.How they can do it and nobody are jails for droids and puting peaple at health risk ?

March 31, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud and against the rules of bidding…

Fraud and against the rules of bidding and auctions.
The website shows really good items and vans I was very happy to bidding on here but I feel like a reboot from the website is binding with me to make items expensive.ones you stop bidding and time is off the item comes up again for bidding with same high price where I left it.
It's a joke 🤣

March 25, 2025
Unprompted review
Rated 1 out of 5 stars

This has become a marketplace for every…

This has become a marketplace for every crooked scam artist to sell junk goods and cars. Used to be a credible Auction Forum but now just full of broken junk from the likes of Supreme Auctions etc. I suspect most of them just rifle through skips for stuff to sell!
Certainly not bothered about customers just cash greedy commission grabbing auction site.

March 12, 2025
Unprompted review

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