Right on time! Needed the spark machine same day. I Booked and Called on Saturday 29th Nov as another provider let me down. Big Shotter came through. Overall very good customer service, price for the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Big Shotter Small smoke bomb white BSF25 ring pull. The order arrived very quickly and seemed good value. However none of the ring-pulls worked and we had to retrieve the fuse, insert it back into t... See more
Company replied
We wanted the fireworks quickly for a remembrance and tried to find what we wanted locally but couldn't. BSF not only had exactly what we were looking for but they were great price, even for delivery... See more
Company replied
First parcel arrived wet, due to an unavoidable problem with delivery van. Although everything appeared to have dried there was one misfire. Everything else worked beautifully. No problems with sec... See more
Company replied
Company details
Written by the company
At Big Shotter Fireworks, we hand pick fireworks from leading manufacturers and suppliers in the UK and abroad to give you the most spectacular and best value firework products on the market. Our range includes single ignition, rockets, barrages, sparklers, wheels, display packs, roman candles and smoke products. We have a budget for every pocket and the highest standards of service.
Contact info
57 Darley Street, BD1 3HN, Bradford , United Kingdom
- 07931 714846
- marketing@big-shotter-fireworks.co.uk
- big-shotter-fireworks.co.uk
4.6
Excellent
420 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Was a gender reveal smoke bomb but it…
Was a gender reveal smoke bomb but it had the colour at the top and bottom so people saw.
April 7, 2025
Reply from Big Shotter Fireworks
Thank you for your feedback! We’re sorry to hear the gender reveal smoke bomb didn’t meet your expectations. We always aim to provide high-quality products, and we’ll definitely take your comments into consideration to improve the experience. If you have any concerns or would like assistance with finding the perfect firework for your event, please don’t hesitate to reach out. We appreciate your support and hope to serve you better next time!
Reply from Big Shotter Fireworks
Thank you so much for your kind words! 🎆 We're thrilled to hear you were happy with our fast delivery and good communication — it means a lot to us! 😊 If you're ever searching for the best fireworks near me, we've got you covered with top-quality products and speedy service. Looking forward to helping you light up the sky again soon! 🎇✨
Alex made my experience second to none…
Alex made my experience second to none absolutely amazing customer service. Best place to come for your fireworks
April 11, 2025
Unprompted review
Reply from Big Shotter Fireworks
Thank you for the amazing feedback! We're thrilled to hear that Alex provided customer service that was second to none. If you're ever searching for fireworks near me, we're proud to be your go-to spot. We aim to offer the best in fireworks with fast delivery and good communication every time. Looking forward to helping you again soon!
Alex was a very good salesman very…
Alex was a very good salesman very polite gave us a good deal on fireworks :)
April 11, 2025
Unprompted review
Reply from Big Shotter Fireworks
Thank you for the great review! We're glad to hear Alex took good care of you with a great deal and polite service. If you're ever searching for fireworks near me, we're here to help with top-quality products. We pride ourselves on fast delivery and good communication, and we’re happy your experience reflected that. Hope to see you again soon!
Alex is a legend
Alex is a legend! Truly honest person and trustworthy
April 11, 2025
Unprompted review
Reply from Big Shotter Fireworks
Thank you for the wonderful feedback! We're thrilled to hear that Alex provided you with honest and trustworthy service. It’s always our goal to offer the best when it comes to firework selection and customer care. We look forward to helping you again soon!
Honestly the best firework shop in…
Honestly the best firework shop in bradford. Been coming for many years. Mashallah
April 10, 2025
Unprompted review
Reply from Big Shotter Fireworks
Thank you so much for the amazing review! We’re honored to be your go-to firework shop in Bradford for so many years. Your continued support means the world to us, and we look forward to many more years of providing you with the best products and service. Mashallah, we’re grateful to be part of your celebrations!
Safwan was very knowledgeable and…
Safwan was very knowledgeable and helpful. Explained everything including safety information and examples of the fireworks in use through quick videos
Would definitely recommend
April 10, 2025
Unprompted review
Reply from Big Shotter Fireworks
Thank you for the great feedback! We're happy to hear Safwan provided knowledgeable and helpful service, including clear safety guidance and product demos. It's important to us that every firework you choose is both exciting and safe. We truly appreciate your recommendation and look forward to seeing you again!
Came with a budget and an idea of what…
Came with a budget and an idea of what fireworks. The worker then sorted a brilliant price out and left me very satisfied
April 9, 2025
Unprompted review
Reply from Big Shotter Fireworks
Thank you for sharing your experience! We're thrilled to hear that our team was able to work with your budget and provide a great price for the fireworks you were looking for. Your satisfaction is our priority, and we’re glad we could meet your expectations. We look forward to assisting you again in the future!
Excellent customer service and brother…
Excellent customer service and brother Safwan helped make the right choices.
April 9, 2025
Unprompted review
Reply from Big Shotter Fireworks
Thank you for your kind words! We're so pleased to hear that Safwan was able to assist you in making the right choices. Providing excellent customer service is what we strive for, along with fast delivery and good communication. We truly appreciate your support and look forward to seeing you again!
Great service best in the city 👍
April 9, 2025
Unprompted review
Reply from Big Shotter Fireworks
Thank you for the great feedback! We’re proud to be recognized as the best in the city. Providing excellent service with fast delivery and good communication is always our goal. We appreciate your support and look forward to serving you again!
Brother Safwan was a real help
Brother Safwan was a real help, helped me pick the most ideal wedding fireworks. Best in the city by a mile.
April 9, 2025
Unprompted review
Reply from Big Shotter Fireworks
Thank you for the wonderful feedback! We're so happy to hear that Brother Safwan was able to help you find the perfect fireworks for your wedding. It's an honor to be part of such a special occasion! If you need any more suggestions for adding that extra spark to your event, don’t hesitate to reach out. We’re always here to help make your celebrations shine brighter!
very good service and good fireworks
very good service and good fireworks
April 8, 2025
Unprompted review
Reply from Big Shotter Fireworks
Cheers for the kind words! Delighted to hear you were pleased with the service and enjoyed the fireworks – much appreciated!
Safwan had great customer service would…
Safwan had great customer service would highly recommend coming down for your purchases
April 8, 2025
Unprompted review
Reply from Big Shotter Fireworks
That’s lovely to hear – Safwan will be chuffed! Thanks ever so much for the recommendation, we’d be glad to welcome you back anytime.
Reply from Big Shotter Fireworks
Thank you kindly! We're thrilled the service met your expectations – always a pleasure to provide top-notch assistance.
Easy to order on the website
Easy to order on the website. Super quick delivery, many thanks
March 31, 2025
Reply from Big Shotter Fireworks
Cheers for the lovely feedback! We're glad the fireworks ordering process was smooth and the delivery speedy — enjoy the display!
Great fireshop very friendly staff very…
Great fireshop very friendly staff very helpful choosing what I needed
April 6, 2025
Unprompted review
Reply from Big Shotter Fireworks
Much appreciated! Delighted you had a cracking experience at our fireworks shop — our friendly team is always here to help you pick the perfect selection.
Awesome Alex does it again!!
Awesome Alex does it again!!
Returning customers, amazing customer service top tier 100% recommend
April 6, 2025
Unprompted review
Reply from Big Shotter Fireworks
Brilliant stuff! Alex will be over the moon to hear this — always striving to make your fireworks experience top-tier. Thanks ever so much for your continued support!
Brilliant
Brilliant
Fantastic customer support, helped with everything I needed.
April 5, 2025
Unprompted review
Reply from Big Shotter Fireworks
Smashing! We're thrilled our team could assist you with all your fireworks needs — always happy to help make things go off with a bang!
Excellent service and wonderful…
Excellent service and wonderful fireworks, highly recommended and worth the price.. reasonable price.
April 3, 2025
Unprompted review
Reply from Big Shotter Fireworks
Thank you so much! We're chuffed to hear you were impressed with both the service and the fireworks. We always aim to offer great value, and your recommendation means the world to us!
Very helpful
Very helpful, good communication excellent customer service
April 2, 2025
Unprompted review
Reply from Big Shotter Fireworks
Thank you for the kind words! We're delighted to hear you had a great experience with our helpful team and smooth communication — always a pleasure to assist with your fireworks needs!
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