Big Apple Florist Reviews 52

TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

I have often used Big Apple and have been pleased for many years. However the delivery of flowers for a Passover dinner was in complete disarray and flowers were falling out of the square and rectangu... See more

Company replied

Rated 5 out of 5 stars

MY mother-in-law grew up in NYC & she's been around the world. Needless to say, she's just about seen/heard/done it & it's fairly difficult to surprise or impress her, so my gifts to her must be tru... See more

Rated 4 out of 5 stars

Two years ago I started sending flowers to business visitors. Only Big Apple Florists could arrange to have bouquets delivered to hotel rooms upon guest check-ins. Other florists kept saying they coul... See more

Rated 5 out of 5 stars

I called last minute for a friend's baby shower which was the next day and Lui was so amazing. I described what I wanted to her (garden chic, pinks and yellows and vibrant) and the arrangements I req... See more

Company details

  1. Flower Market
  2. Furniture Store

About Big Apple Florist

Information provided by various external sources

We pride ourselves in being one of the premier New York City Florists. We can provide you with a level of service; supply you with a wider floral selection, while upholding the care, attentiveness and integrity of our work. For all of your corporate and event planning needs our floral designers look forward to making your floral vision a reality. For all of your corporate and event planning needs our floral designers look forward to making your floral.

Big Apple Florist can hand deliver fresh seasonal flower bouquets, green foliage, blooming plants and Fruit and Gourmet gift baskets to anywhere in New York City within the same day.

Contact info

3.9

Great

TrustScore 4 out of 5

52 reviews

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Rated 5 out of 5 stars

Flower Power!

Big Apple Florist kicks big apple a$$! You guys rock so hard it makes my legs shake! Every person I talk to over the phone makes me want to quit my job and come work with you. The flowers are always on time, always beautiful and always just what I wanted. Use them or you will lose them! I give them the full 5 star Excellent rating. Keep it up!

October 28, 2014
Unprompted review
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Reply from Big Apple Florist

Thank you for your review! We love hearing how much you value our customer service and we look forward to continuing to impress you with each delivery.

Rated 5 out of 5 stars

Bursting with blooms!

A cymbidium arrangement, exquisite, and quietly elegant. A great birthday treat for a beloved relative Thank you!

October 28, 2014
Unprompted review
Big Apple Florist logo

Reply from Big Apple Florist

We're glad that you enjoyed the cymbidium orchids! We look forward to "wow-ing" you again in future orders!

Rated 4 out of 5 stars

Great customer service!

Very helpful, friendly staff, particularly when dealing with our building's strict delivery policies and insurance requirements.

October 22, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic Florist for business floral arrangements!

Used Big Apple for floral arrangements for our business partners in NY. Called from Dallas, TX and the staff was very pleasant and helpful on the phone. Two separate orders were placed and arrived right on time to the delight and surprise of our partners. Thanks for all your help!

October 14, 2014
Unprompted review
Rated 5 out of 5 stars

Magnificent floral arrangement; speedy service and excellent customer service

If you ever need to order flowers, no need to think twice, call Big Apple Florist. They did a magnificant floral arrangement for one of the employees congratulating her on the birth of her daughter - when she called to thank everyone she commented on the beautiful floral arrangement she received. Big Apple is very reliable and the customer service is fantastic.

October 7, 2014
Unprompted review
Rated 5 out of 5 stars

Impeccable service...

Delivery was difficult due to security surrounding the UN. Big Apple kept me posted on the delivery status, and continued attempted deliveries until they were successful. When they were finally successful, I received an email letting me know. Great service and communication.

October 2, 2014
Unprompted review
Rated 3 out of 5 stars

late delivery

we ordered 3 pcs of green to decorate our stand at NY NOW recently.
unfortunately the delivery was 1 day late, so we miss the greens on the first day - the opening of the show...

August 29, 2014
Unprompted review
Rated 4 out of 5 stars

Worked with me!

I called many florists in the area and Big Apple Florists was only florists that sent me a photo of bouquet before sending out! They also sent notice saying it was delivered.

Being from Iowa, I thought price was steep compared to home.

August 27, 2014
Unprompted review
Rated 3 out of 5 stars

Good service, small arrangement

I'm a retired florist, and for$85 I would have made the arrangement fuller and with more variety. Too many red roses, not enough interesting selections.

August 26, 2014
Unprompted review
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Reply from Big Apple Florist

Thanks so much for your feedback! Always very helpful. As a retired Florist you must know the price of Hydrangea is astronomical these days! The arrangement you selected from our website was show at a higher price point, and had only 3 types of flowers, so I definitely can understand when you ordered the smaller size being a little disappointment in the quantity of additional stems. Next time you order please feel free to ask for Hannah- she is one of our Amazing Design Managers she will make sure she uses premium blooms, with smaller heads allowing a more interesting mix for same price point!

Rated 5 out of 5 stars

Big Apple Florist Made Me Look Like a Rock Star!

My Boss called me at 10:00 am to ask me to order flowers for one of our employees and they had to be delivered by 12:00 pm (She was leaving at 12:00 pm for the day). I called Apple Florist and they, not only delivered the flowers before noon, but the arrangement they sent was just beautiful! The employee had received a few arrangements that morning for her birthday, but the only one she took home was the one from Apple.

I will only order from Apple Florists from now on!!

August 26, 2014
Unprompted review
Big Apple Florist logo

Reply from Big Apple Florist

Thanks so much for your amazing review! We love when we can make our customers happy! We appreciate your business.

Rated 5 out of 5 stars

Prompt Delivery

I used Big Apple for the first time and was very impressed with their prompt delivery and beautiful product. I called in and within about 1 hour the bouquet arrived. It was beautiful and exactly as I'd ordered. I'd definitely use them again!

Thank you!

August 17, 2014
Unprompted review
Rated 5 out of 5 stars

Beautiful

Service, turn around time & end product were all AMAZING, the only drawback was how expensive it was, but that's the price you pay for flowers through a florist (especially in NY). Overall VERY happy with what I paid for.

August 13, 2014
Unprompted review
Rated 5 out of 5 stars

Five Star Customer Service!! Hands Down

I was in a jam and did not know where to turn as I am in San Francisco and my clients party was in Manhattan. Nicole Roach worked with me every step of the way not only to stay within the rprescribed budget but to also provide some of the prettiest bouquets you have aver seen. Thanks BIG APPLE FLORIST!

August 5, 2014
Unprompted review
Rated 2 out of 5 stars

Not Happy with your product! What can you do to correct it?

I was SHOCKED! when I went to visit my boyfriend at work. I was looking hard to see where his plant was....N I found it in a corner....and was so EMBARRASSED at what I saw! The plant I ordered from you, was a small pot of "Peace" plant. At about 3" Wide by about 4" High. I paid a total of $47.91. Your advertisement/what I originally ordered, was a diffenbachia, 5"High x 6.5 Wide. You didn't have it in stock and you offered me a "Peace" plant in place of it. I Agreed, but I was not informed, that this replacement would be much smaller than what I expected and paid for. I would like you to make this right...and replace it with what I originally wanted w/a larger diffenbachia. My boyfriend is in the same building as you...228 E45th St, 3rd Floor (WSP). Please call me to let me know how you are going to help me. I appreciate any help you can offer. I am a customer who is loyal to businesses who do the right thing for their customers. Florally Yours, Ferina Duenas :)

July 16, 2014
Unprompted review
Rated 5 out of 5 stars

Floral arrangements that seem poised to drop a beat!

If you want the "WOW" factor in your floral arrangements, you CANNOT go wrong with Big Apple Florist. Big Apple Florist is incomparable for the quality, visual & sensory appeal of their arrangements. Client service is of the highest caliber, they do it right.

July 8, 2014
Unprompted review

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