bigbearpromo.co.uk Reviews 

Callum was very helpful throughout the whole process, from quoting to ordering. All my queries were answered quickly. Very happy with the service.

Ross was extremely great to work with, he was very professional even when we kept changing our minds which bags to go for and what colour as well, the bags came really quick and the quality and print was very good. We have used a few times and always great customer service

Callum gave great service with very quick responses and was very helpful! Would use Big Bear Promo again :)

Shay made the whole process very smooth and we are delighted with the results

Prompt, efficient, high-quality products that, as far as I can tell, are the most competitively priced on the market. I dealt with Luci, and she's been great.

Wow what a great company to deal with !
Fast , great serve & great product. Thanks Ross

I recently placed an order with Big Bear Promo and was really impressed with both the service and the products. Ross was brilliant throughout the whole process — very helpful, quick to respond, and kept me updated at every stage.
The artwork was checked carefully and everything arrived exactly as expected. Great quality, smooth ordering, and excellent customer service.
I’m very happy with the experience and would definitely use Big Bear Promo again.
Highly recommend!

I had a great experience thanks to Luci. She was really helpful throughout the process and incredibly prompt in answering all of my questions. Any amendments I needed were handled quickly and efficiently, and she made everything feel straightforward and stress-free. Really appreciate the excellent service — thank you, Luci!

Callum is Fantastic

Great account manager, patient and knowledgeable.
all products have been delivered on time and quality is as described.

Callum was super helpful at every stage, responses were quick and he was very friendly

Excellent communication and great service from Luci helping to deliver an urgent order

I worked with Luke throughout the whole process of my purchase, he was great, very helpful and very great replies, would recommend using this company !

We regularly order small shipments of panda bears and notebooks, small shipments due to low storage. We work with Callum and he is always very quick to organise the order for us. Big Bear in general was willing to work with us and provide a smaller shipment size to suit our needs, which was greatly appreciated. Quality is great too :)

An absolute pleasure to deal with. Helpful, friendly staff with outstanding customer service. I would definitely recommend them and would look forward to using them again.

Callum at BigBearPromo made the process of ordering our personalised pens & notepads so easy. We tried loads of colour and placement options to see what looked best, he posted the sample the same day and couldn't be more helpful throughout. We can't wait to receive the final product.

Mine was a very small order of 100 Golf ball markers, but nevertheless their attention to detail was outstanding. They made sure that everything was in place and correct before printing and the product turned out better than expected. they also arrived four days before their delivery date.

Fantastic responsive Customer Service by Tyler Sheppard

Tyler was with us all the way.
Often answering emails outside what we would expect.
Made so many changes to what we wanted.

We ordered custom notebooks for our annual medical school conference and had a very positive experience with Bigbearpromo. They offered the most competitive pricing we could find, alongside excellent customer service and prompt, clear communication throughout.

In particular, Andrew James was extremely helpful, taking the time to answer our queries thoroughly and ensuring we were fully satisfied at every stage of the process.

Overall, we would happily use Bigbearpromo again and would highly recommend them to others.

We regularly use Big Bear Promo to order branded merchandise from aprons, to deck chairs, to chocolate bars and we are consistently impressed with both the quality of the products and the level of service provided.

Our account manager Callum is always extremely helpful and responds very quickly - Thank you Callum!