Big Bus Tours Budapest Reviews 599

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Terrible experience 12.07.25, 16.30- 18– DO NOT RECOMMEND! This was a complete scam. We were forced to change buses without any explanation. The second driver drove dangerously fast, making the... See more

Rated 4 out of 5 stars

We had a three day stopover in Budapest whilst on a Danube river cruise. Booked a 48 hr Premium Ticket online with 10% discount. First day took the included 1 1/2 hr walking tour. Our guide was Chris... See more

Rated 3 out of 5 stars

Pleased with bus tour around the city - good commentary. Spent a lot of time waiting for buses, but realised the traffic is extremely busy. Enjoyed the boat trip. Suggest the walking tour in Summer... See more

Rated 3 out of 5 stars

Good experience and informative - nothing wrong - buses clean and tidy and the earphones worked well - in all languages. Only comment would be frequency of buses we did find a couple of times when... See more

Company details

Information provided by various external sources

Begin your Budapest Journey with Big Bus Tours Immerse yourself in the charms of Budapest with Big Bus Tours. Our flexible sightseeing tours get you closest to the city's famed landmarks, where you can hop on and hop off the bus as many times as you like to explore the sights and discover hidden gems. See iconic landmarks such as Budapest Parliament, Heroes Square and the Royal Palace, and find your own favourites in the city known as the Pearl of the Danube.


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2.7

Poor

TrustScore 2.5 out of 5

599 reviews

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Rated 5 out of 5 stars

Would recommend

We got the 2day hop on hop off including river cruise - brilliant way to see all the city - loved the commentary- buses timing schedule meant plenty of buses - no long waits if we did get off to see a sight before another bus came along - would definitely use this company on another city break if they operated in that city

September 23, 2017
Unprompted review
Rated 5 out of 5 stars

Least crowded, most organised

Initial experience with Big Bus Tours was in London. Was quite pleased with it ergo the choice for BBT Budapest. There are several other double decker sightseeing buses in Budapest but Big Bus seemed the least crowded and most organised. Routes were simple, app worked great. Only wish there were more buses running - as in we had to wait a bit longer for BBT buses to come, compared to others. Was great overall!

September 21, 2017
Unprompted review
Rated 3 out of 5 stars

Bus tour was quite nice.

Bus tour was quite nice.
We had booked a tour that included return funicular passes. Unfortunately, the guy who gave us our tickets did not point out where exactly we would get our funicular passes. So we had to buy extra tickets.

September 18, 2017
Unprompted review
Rated 3 out of 5 stars

Reasonable but not great

I did not like the fact that part of the red route was blocked off during weekends but that it was not disclosed anywhere (not on the website and not on the map.) Because of this, I lost confidence in what they say were available (walking tour, night tour, boat tour, etc.) on the map. Also, it was a DAY TICKET, as opposed to a 24 hr ticket, which means that you'd better not start using it in the afternoon, or you will be using very little of the service. Bus frequency also seemed lower than competitor companies. Overall, it offers reasonable, but not great, value.

September 18, 2017
Unprompted review
Rated 3 out of 5 stars

The tour great.. customer service not so much

The tours were great. I purchased my ticket online. No where does it say that you have to go to one of the employees to get an actually printed ticket. We didn't need the printed ticket for the tours, the only reason we needed them was to get into the thermal baths. We wasted half a day getting to the thermal baths and then get told we have to go 45 minutes away to get a printed ticket. We paid for the package with the free thermal bath and never got to actually go because we wasted so much time going to and from the bath house. Very frustrating. I wish I could get my 20 dollars back for that portion of the ticket.

September 17, 2017
Unprompted review
Rated 5 out of 5 stars

Complete sightseeing

Convenience, excellent service, very good sightseeing!!
If you want to have a complete view of Budapest (and Vienna - specifically we bought the twin-pack for both cities) with a guide in your language you need to buy the hop-on hop-off ticket of Big Bus.!!
(Maybe only room for improvement is the frequency of the buses. For example the first day we used the buses we had to wait aprx 45' at the bus stop !?)
However I would definitely recommend it to my friends!!

September 9, 2017
Unprompted review

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