We are very satisfied, we decided very well to choose the big bus deluxe ticket. we bought the ticket online from home even cheaper. great service, lots of extra facilities (evening sightseeing, aqu... See more
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Absolutely fantastic , this made our trip , We enjoyed every minute of Dubai, we bought a 5 day deluxe for £72 it's the best £72 we've ever spent, as long as 5 day pass to hop on & off bus we also... See more
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Very friendly staff. It is a very nice and cheap (5 Day deluxe ticket) possibility to explore the main areas in the city and interesting spots. You have beautiful views to the different skylines of... See more
We have already tried BigBus in many other cities. (New York, Miami, Lomdon, Paris, Rome, etc.) It has always worked out fine. With the 5-day ticket we were mobile the whole day. The included addition... See more
Company replied
Company details
Information provided by various external sources
Welcome to the city that has it all. Hop on our Dubai bus tour to experience a true fusion of traditional Arabian charm and futuristic dynamism. Enjoy panoramic views of Dubai's dramatic skyline, perfect sandy beaches and the world’s tallest building. Hop off to explore historical souks, forts and palaces, and enjoy ultra-chic dining and ambient nightlife. With Big Bus Dubai, you’ll taste it all.
Contact info
In person guide available
In person guide available. Drivers and guides were extremely friendly.
Scanning systems were not functioning properly. Because of the high temperature all the busses should have A/C also on the top deck.
The service improved compared to my last trip four years ago.
September 27, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Excellent
It’s the best way to see Dubai. Fully recommend big bus tours. Staff and drivers very friendly
September 25, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Good tour once we found first stop!
Struggled to find the stop at JBR/ the beach at the start of our tour once we found it the tours were a great way to see the city, be prepared to wait between routes down times 20/30 mins of your planning a full day.
Only other issue we had was locating the Marina tour it’s not stop 19 as the app says!!!
Overall a great couple of days
September 22, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your candid feedback with us and 3 star rating! Customer service and your Big Bus experience is very important to us and we share your frustration that we did not meet your expectations. We apologize for any inconvenience caused, We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Disappointed
Drivers and local ground staff were very helpful and welcoming. ( 5 star) VERY DISAPPOINTED In Marine boat tour: NO NARRATION! Wanted to see the mosque but didnt realize the mosque i photographed was THE ONE i wanted to visit ( til today, a Sunday) and it is closed. Advertised LIVE tour guides, 2 days and a nite all recorded narration. Have always used Hop-on-hop-off in past. Will use them again instead of Bug Bus.
September 22, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your candid feedback with us and 3 star rating! Customer service and your Big Bus experience is very important to us and we share your frustration that we did not meet your expectations. We apologize for any inconvenience caused, We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Hassle free city tour
September 12, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
wery satisfied
We are very satisfied, we decided very well to choose the big bus deluxe ticket. we bought the ticket online from home even cheaper. great service, lots of extra facilities (evening sightseeing, aquarium, boat excursion, museum, etc.) are included to save even more. (each extra program would have been € 70-100 for us). at the stops, willing young people helped with orientation.
September 8, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
We were in Dubai for 3 days and used…
We were in Dubai for 3 days and used the 2 day premium bus tour. We found it to be a good way to see Dubai .
September 5, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Don't waste your money!!!!
My family and I went to Dubai recently. We stayed at a hotel that upgraded us. When we moved rooms our bus ticket got misplaced but we were told by one of the big bus drivers that it would be okay as we had the receipt on our phone. Well that was not the case!! The big bus tours wanted to charge us all over again either though we had the proof that we had purchased the tickets on our phone. We spoke to the Manager who would not give us any replacement tickets. We paid a total of over 300.00 pounds and we used the bus twice even though we had a five day pass. My Sister and I was then charged to go into the lost chambers even though we had already paid for it. Absolutely disgusting. Would not recommend!!
13/06/2022
Wow!!Three years later, a reluctant apology. Just goes to show that they don't care about their customer.
Just look at the reply and three years later. Just proving my point!!
August 12, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your candid feedback with us and 1 star rating! Customer service and your Big Bus experience is very important to us and we share your frustration that we did not meet your expectations. We apologize for any inconvenience caused, We look forward to welcoming you on-board Big Bus Tours again in the future.
Mike Lees
Regional Director
Big Bus Tours
Best way to see Dubai
August 10, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
We got the classic day ticket and chose…
We got the classic day ticket and chose the red route as this one has live commentary. Couldn't really fault any of it. The bus was clean, on time and the tour guide very entertaining/informative. It was extremely hot in August on the top deck so would recommend sitting downstairs in the Aircon (if you can nab a seat). We got off at the meseum, which was excellent if you're interested in the history of Dubai and went on the creek cruise ( both included in the ticket). Both places had Aircon which was very much needed. We didn't go around any of the souks mainly because it was just too hot in the day (40+C). We also didn't do the night tour ( also included) as it would have just been the same tour but at night. Definitely a good way to see and learn more about Dubai. Would recommend.
August 9, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
If city break then only with Bigbus
We have already tried BigBus in many other cities. (New York, Miami, Lomdon, Paris, Rome, etc.) It has always worked out fine. With the 5-day ticket we were mobile the whole day. The included additional services such as the cruise ship or the cruise on Dubai Creek were very good as well as the night tour. We were in the low season on site, and all buses were pretty empty. There were always plenty of outdoor seats upstairs or downstairs air conditioned. At each transfer station there is enough staff to advise the customers. We always book online. This works perfectly. Big bus can only be recommended.
August 4, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
It was a good experiecia that I…
It was a good experiecia that I recommend it to be able to know all the places near the route of the bus. The drivers are very friendly and always willing to help and advise. We also found the positions in the different places that also helped in locating the places and times of the next bus very good. The detail of having cold water available to passengers was greatly appreciated, as the temperatures in Dubai are very high.
July 15, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
DUBAI IN SUMMER
My wife and I bought tickets for the two day Dubai tour. We rode on all the three routes. The sights, sounds and colours were breathtaking and we really enjoyed the tours. the staff were extremely friendly and helpful and knowledgeable of the town.
our only complaint was that the timing between drop off for a boat ride and catching the boat and then catching another bus is not quite to scratch (both on the dhow and the Marina). We ended up losing an hour each just waiting.
Apart from this, we enjoyed ourselves tremendously and plan to go back early next year for another visit.
June 20, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Awesome Dubai
We had two awesome days in Dubai! We have seen a lot. Three cool tours with lot to see. Did blue and green line one day and the red the other. Both tmdays we had a boat trip included. With the buses going every 30 minutes it is easy to stop hop off look around and hop on the next or the one after that. Getting water supply in the bus is great service! And all workers were friendly and gave help where ever needed. We really enjoyed it and recommend all to make the same great experience. Thanks a lot.
June 14, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
A Must Do!
It was a really great way to get a feel of the city and its culture in such a short time. The live guided tours were particularly great. I would recommend this for everyone
May 13, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Great fun and very good experience
Great fun and very good experience. Live tour is really good on the red line. A great idea with free bottle of water on the bus. We really appreciated it since it was very hot outside. I really recommend it. If you have more time take premium od delux ticket. It's worth it. Desert sunset is very nice and also a night tour.
May 10, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
THANKYOU BIG BUS
THANKYOU BIG BUS, LOVED EVERY MINUTE OF IT, AS IT TRAVELED ALL THROUGH DUBAI
May 7, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
To get a quick overview of Dubai in two…
To get a quick overview of Dubai in two days, the Big Bus tour is excellent. The price was great, especially if you book online. The guide on the Red tour we had was great and I gave her a tip. There either two tours only had narration and were adequate. Some of the tops of the buses were air conditioner which I did not see on the competition. I would recommend.
May 6, 2019
Unprompted review
Reply from Big Bus Tours Dubai
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
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