Big Bus Tours Muscat Reviews 259

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had only the best experience with the hop on hop off bus company. The buses are modern and clean. A few times guests came back with a complaint, but the team always handled it professionally.

Rated 2 out of 5 stars

Purchased a 48 hour Muscat pass. What a difference on both Days. Day one: arrived onboard Celebrity Constellation, plenty of Big Buses, complete circuit taking 2 1/2 hours, bus every 30 minutes, wit... See more

Rated 5 out of 5 stars

A very convenient & economical way (as compared to taking cabs) of seeing most of the highlights of Muscat. Efficiently run trips, every half-hour, helped in seeing various places at one's own pace... See more

Rated 5 out of 5 stars

Used in Muscat when we arrived on a cruise ship. Had booked a triple ticket for Muscat, Abu Dhabi and Dubai on the Internet prior to our arrival. Direct booking easy and cheaper than prices charged... See more

Company details

Information provided by various external sources

Hop on a Muscat bus tour to discover the fascinating history and traditional Arabian charm of Oman's capital. Take in dramatic views of the city's surrounding mountains and Sea of Oman. Hop off to explore 16th century forts, museums and the Sultan’s Al Alam Palace, and immerse yourself in the culture of Muscat.


Contact info

3.7

Average

TrustScore 3.5 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A great introduction to Muscat

The big bus part of things is fine, good commentary, regular service etc.etc.
Its the tour that is the thing. There is not a great deal to see in Muscat, Apart from the old town souk the attractions around the stops are a bit second rate in comparison to say Dubai.
The opening hours of such attractions as there are, Mosque, Armed forces museum,opera house etc. are fine for the staff but not for visitors. overall verdict on Oman, a great place to visit once.

March 13, 2015
Unprompted review
Rated 4 out of 5 stars

Really easy way to get a feel for Muscat

It was great, I think you only need 1 day and then you can use taxis to go to your favorite paces if needed other days. I will say one of the drivers was pretty aggressive in hitting on the female passengers which is the only reason this isn't 5 stars for me.

March 10, 2015
Unprompted review
Rated 4 out of 5 stars

Big Bus is a good way to see many places in Muscat

Big Bus is a good way to see many places in Muscat since the area is too lengthy to walk everywhere. Trying to purchase a ticket at the bus was difficult since sometimes there was an agent at the site and other times no one except the driver. Not everyone can book online, so that meant riding past a stop until there was an agent who could accept money. My biggest confusion and longest delays were sorting out which bus at the Mutrah Suq was the "regular" bus vs the "going back to the ship" bus! Also at the Mutrah Suq bus parking seems to be a problem if the Big Bus needs to wait. There needs to be a couple of stops one for "off" and one for "on" and also have a sign on the front of a bus if its "route" that day is to the ship.

February 28, 2015
Unprompted review
Rated 5 out of 5 stars

Great Value Service

I had 1 day in Muscat and wanted to maximize my time. The Big Bus Tour provided a great overview of the city's highlights. The 30 minute frequency gave enough time for me to enjoy stops I wanted to explore. The audio commentary was also helpful. Would definitely recommend!

February 19, 2015
Unprompted review
Rated 4 out of 5 stars

A very good tour

I really enjoyed the Bis Bus tour in Muscat.
The tour is complete and well explained. It touches all the important sites of Muscat. I think the frequency of buses should be improved since 30 minutes is too much especially in case of traffic (I had to wait one hour). There was no wifi on the bus on the contrary of big bus tours in other cities.
Anyway, in summary I strongly recommend this tour! The easiest and more comfortable way for visiting Muscat.

February 17, 2015
Unprompted review
Rated 5 out of 5 stars

Loved it and highly recommend

We were a bit worried initially as the first bus driver was unresponsive and distant however to our delight the remaining drivers were excellant. One even stopped and let us get out and waited for us to take pics. I found the trip very informative and learnt things I did not know even though I frequently am in Oman.Thanks BigBus..great experience and highly recommend. Cheers from Australia :)

January 29, 2015
Unprompted review
Rated 5 out of 5 stars

Happy customer

There's actually nothing that you could have done better, staff, tour, guides and help on the way was excellent.

January 28, 2015
Unprompted review
Rated 5 out of 5 stars

Good way to take it all in

Quite expensive for 4 adults and 2 kids, but when you consider it let us see nearly all the sights on the way to the tower of London, and included a ferry ride back up river, it was worth it. Good commentary, interesting route, clean etc. Great.

January 28, 2015
Unprompted review
Rated 3 out of 5 stars

Good however lacked atmosphere

The bus tour was good and informative, however there was no guide, noone came near us to check our tickets or anything, I was told my ticket would be scanned but I never met or seen a guide, We could of jumped on for free! Other than that it was an enjoyable day out.

January 27, 2015
Unprompted review
Rated 5 out of 5 stars

big bus tour in january

We found all the drivers to be very friendly and helpful. Interesting narration as well very informative. Only gripe would be the length of time we had to wait for buses some times 15 to 20 mins don't know if this was the time of year it being January they may be more frequent in the summer months. But would use them again as they give you a good idea were things are.

January 27, 2015
Unprompted review
Rated 5 out of 5 stars

Easy handling, very good tour.

Booking via internet in short delay was very easy. Good comments during the tour by headphones in various languages. Tour plan available in the buses. Kind service. Boat tour on the Thames was good as well.

January 24, 2015
Unprompted review
Rated 5 out of 5 stars

Sightseeing in London England

A great experience with Big Bus Tours! I liked the whole tour of London and the fact that I could hop off and on at different spots throughout the tour. The "live" guide was excellent and funny as well! She was knowledgeable and explained everything as we were going around.

I also liked the fact that I could use my ticket an extra day. This gave me more time to explore London. In addition, I enjoyed the cruise on the river
even though it was raining.

January 23, 2015
Unprompted review
Rated 5 out of 5 stars

One day in London, thank you BigBus

We have only one day in London, so Big Bus helped us so much and we could see many interesiting places in the city. We had free river cruise from Big Ben to Tower of London. So, thank you!

January 22, 2015
Unprompted review
Rated 5 out of 5 stars

London Jan 2015

Excellent tour. Friendly, helpful funny tour guides. Great value for money with the 2nd day free. Highly recommended.

January 20, 2015
Unprompted review
Rated 3 out of 5 stars

ripped off

Prior to boarding, I paid for two tickets to a sight at one of the stops. That sight was closed for the entire month.

January 20, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent,money well spent.

Such a fantastic experience. We would never have seen as much of London by any other means. Brilliant value getting 48hrs for the price of 24 AND a river cruise as well. Brilliantly knowledgeable staff made it fun. Would undoubtedly recommend to everyone.A massive thanks.

January 19, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look