Big State Home Buyers Reviews 161

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I contacted several investment agencies, but when we met Doug, I informed all the others we had found the right company to handle the sale. Doug was upfront, informative, friendly, knowledgeable about... See more

Rated 5 out of 5 stars

I worked with Doug Sanders on helping a client sell their property off market. They then used those funds towards the down payment for their new home. We reached out to him and he came to the ap... See more

Company replied

Rated 5 out of 5 stars

Had a great opportunity to work with big state home buyers the young man that helped me, Lucas Greeson did great job making sure that if we needed any help during the selling of the house while prepa... See more

Company replied

Rated 4 out of 5 stars

A few communication gals between agents and offices, one thinking the other called or gave information when no one had. Just a few times in the process we wished for a little more information quicker.... See more

Company details

  1. Real Estate Agency
  2. Real Estate Agents
  3. Real Estate Attorney
  4. Real Estate Consultant

About Big State Home Buyers

Written by the company

While buying houses for cash and assisting in selling a house fast is our specialty, at Big State Home Buyers we go further to provide you with services that address every situation and every need. Whatever you’re going through, we can help. Perhaps you’re in the midst of a divorce or have had a job transfer. Maybe you’re about to retire or you’re faced with foreclosure. No matter your situation or the condition of your house, we’re interested in your property and getting a cash offer for your house. We can have a cash offer for you within 24 hours and can often complete closing in a matter of days.

Our comprehensive services cover a range of situations including:

- Inherited or House Without a Will
- Sell a House with Liens
- Tired of Being a Landlord
- Avoiding Foreclosure
- As-Is Sale, Leave Repairs to Us
- Going Through Divorce
- Retiring and Empty Nesters

We also provide the following additional services at no cost to you when selling a house fast with us:

- Mobile notary for your convenience
- Removing unwanted items from the house
- Turning on utilities to complete inspections
- Drafting powers of attorney
- Finalizing estate paperwork so you don’t have to go through probate
- Assisted Move Program to qualified sellers

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

161 reviews

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Rated 1 out of 5 stars

I wish I never signed a contract with…

I wish I never signed a contract with this company.
I KEEP TELLING ALL OF OF THEM THAT LUCAS MISREPRESENTED HIMSELF AND THE PAPERWORK I SIGNED. HE TOLD ME IF HE COULDN'T GET THE AMOUNT I WANT THEN THE CONTRACT WOULD BE NULL AND VOID. I WOULD BE LETTING THEM STEAL MY HOUSE FOR THAT AMOUNT THAT THEY WANT TO PAY.

I WILL NOT BE SIGNING ANYMORE DOCUMENTS FOR THEM. I WAS TRICKED THE FIRST TIME AND I WILL NOT MAKE THAT MISTAKE AGAIN. LUCAS ALREADY TRIED TO BRIBE ME BY OFFING TO GIVE ME A FEW THOUSAND DOLLARS UPFRONT. I KEEP TELLING THEM i AM NOT SELLING MY HOUSE SO STOP HASSLING AND HARASSING ME.
There company is trying to take advantage of people like me. He did not go over any part of the contract with me at all. He did not explain anything to me. He said if I did not agree with the amount the contract would be null and void. I do not even have a copy of what I signed. All you did is say sign and initial. I had no clue that I was signing a binding contract to just give my home away. Shame on them, all they want to do is rip people off. Tell everyone that your company is just trying to rip-off unsuspecting people like me.

Now they are going to try and strong arm me or scare me into letting you steal my house with something else he didn't tell me about in this supposed contract WOW:

You impede access which is in breach of the contract you signed. We allocate those thousands of dollars to our lawyer. It states in the contact, that again you signed, that you are responsible for our legal costs.

He never went over any part of that contact, not even one paragraph. Your website says NO RISK OR HASSLE...WELL THAT IS A BIG LIE....BECAUSE YOU ARE PUTTING ME AT RISK AND ALSO HASSLING/HARASSING ME.
I definitely learned a valuable lesson from you and that is you can't trust anyone. YOU TRICKED ME JUST TO MAKE MONEY ON MY HOUSE.

August 23, 2023
Unprompted review
Big State Home Buyers logo

Reply from Big State Home Buyers

We are appreciative to have the opportunity to address the concerns you’ve brought up in your review. If there are any themes resounding from our online reviews, it's that our customers love us for our fair and transparent pricing, our smooth and easy process, and our professionalism in how we communicate with our customers. It is clear that your review intends to undermine our business and brand reputation as it suggests that we are a company that is built on deceptive representation and a lack of transparency, coercive and unethical sales tactics, and legal threats and intimidation; this couldn’t be further from the truth. We have made many failed attempts to reach you in order to come to a peaceful and reasonable resolution, and you have interpreted this as harrassment. Instead of talking through these matters over the phone with you, we feel the need to not only point out the fallacies in the specific statements and claims in your review but also request that you and/or TrustPilot remove this baseless and intentionally harmful review. While we are truly sorry for your frustration, and believe you’re genuinely upset, we do have to require some accountability on your part though, as the reasons you’re upset are based on elements of your story that you have fabricated as an attempt to smear our company.

First, we want to address your claims that we were deceptive and intentionally lacked transparency in our process; this is not true. When you met with Lucas, you filled out and executed a full purchase contract, based on the terms you negotiated and agreed to. This document is not only very clearly a contract, but you were happy with the terms at the time you signed it. You do in fact have a copy of the contract you signed, and the reason you’re upset is that you wanted to change your mind and sell to someone else after signing the contract, or require that we increase our already agreed upon price upward in the amount of $40,000. You’ve stated both of these things in writing to us in an effort to force a result that you have no right to demand. Even if you truly intended to stay in the house and not sell at all (which we know is not the case from the contradicting stories and demands you’ve tried to corner us into), you have a legal obligation to proceed with the sale and we expect you to follow through on that, just as you would expect us to.

Second, we want to address your claims that we use coercive and unethical sales tactics. We do not force any of our customers to sign our contracts. Your agreement to sell to us was 100% voluntary and the contract spelled everything out very clearly. You were able to take all the time you needed to read through it and ask questions.

Lastly, we want to address your claims that we are employing legal threats and intimidation. Simply stated, this is how you are perceiving us simply executing on the contract that you signed when we met with you.
We consider this review as nothing more than a further attempt to leverage an increased purchase price/allow you to sell to someone else and breach your contract without any consequences, which is not a proper or fair use of this platform. While we are truly saddened to have to be discussing things in this manner, we simply cannot allow you to publicly slander not only our business, but our agent’s integrity, without refuting what are frankly untrue and unmerited claims. We remain committed to seeing the transaction through and we are ready to speak with you if and when you’re willing to.

Sincerely,
Big State Home Buyers

Rated 5 out of 5 stars

Company handled all the paperwork and…

Company handled all the paperwork and offered a fair price. The sell was quick, and closed at the date of the contract. The people that I talked with were very helpful and nice. Would recommend this company to help you get rid of your house.

August 15, 2023
Unprompted review
Rated 4 out of 5 stars

Very thoughtful and efficient

My experience was made great by the helpful people that walked me through the process also the way that if I had questions they were quick to get back with me with answers easy to understand. Everyone I worked with was ready and willing to help.

September 28, 2022
Unprompted review
Rated 5 out of 5 stars

Great company to do business with

The representative I met with didn't pressure me at all. He walked me through the steps and answered all my questions. No hassle. Closing was quick and very easy. I had a really good experience with them and would recommend 100%.

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Big State Home Buyers

I was a bit of a skeptic when I first started looking to sell my house. I didn’t have the time to use a realtor nor did I want to hassle with all the closing costs. The process with Big State Home Buyers was very easy from beginning to end. Brandon Mackey was my contact person and he was extremely helpful. I could reach out to him whenever I had questions. Everyone involved with Big State was very friendly and trustworthy throughout the entire process from the first call to set up the first appointment to look at the house, to the final closing date. They gave me a very fair price for my home without charging me any closing cost or fees. I highly recommend using Big State Home Buyers!

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

Positive Home Selling Experience

From the start I felt very comfortable with the Company. We were told what would happen, what to expect and given a price on our home that we were very pleased with. We were given ample time for every showing of the home by the realtor and our home sold in the timeframe the Company had hoped for. I would definitely recommend this Company to anyone looking to sell their home.

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

I am so glad that we found them

I am so glad that we found them. They made this process simple and easy. We didn't have to lift a finger in this process. I would really recommend you to use them in your home selling process.

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Purchased my run down rental property

Very professional and gave a fair price for the condition of the property. Staff was very friendly and knowledgeable. Closing was quick and easy. Only issue was that the utilities were not transferred at closing but this was taken care of as soon as the error was discovered.

September 5, 2022
Unprompted review
Rated 5 out of 5 stars

After mom passed we weren’t sure how to…

After mom passed we weren’t sure how to handle the sale of her home. It needed lots of work & probate would have taken forever!! With all sibling on board- Justin & his team made the process a blessing! Closed in 3 weeks! They made a sad situation a wonderful experience!! Was so thankful I ran across thier name!! Highly recommend!!!

December 23, 2022
Unprompted review
Rated 5 out of 5 stars

Customer service Review

Big State was wonderful to work with. Such a blessing. Always quick to respond in every area. Honest and upfront with me. Everything ran smooth from day one. I highly recommend.

July 29, 2022
Unprompted review
Rated 5 out of 5 stars

Big State was responsive throughout Process

Big State was responsive throughout the entire process. They maintained contact and communicated promptly and answered requests or questions in a very timely manner. They keep me informed of and through the process and followed up as required. Resolved issues promptly helping the process move forward and quickly forward. Great experience. Highly recommended company and team.

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Happy to recommend Big State Home Buyers

We had a great experience working with Big State Home Buyers. They were extremely fast to respond to our initial request for information and we were pleased to have an offer on our home the same day. They always responded to questions and concerns throughout the entire process and came through by doing what they said they would. Overall a very pleasant experience and we’d recommend them to anyone looking to sell their home with no hassles.

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

Easy Process Start to Finish

Big State Home Buyers make selling your home an easy step by step process. They walk you through every aspect in a transparent and informative manner. My agent was always tentative and available to me for any questions or concerns.
Big State Home Buyers made this a most pleasant experience for me in my time of need.
Thank you Big State

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

I have to say this was one of the…

I have to say this was one of the easiest and stress free ways I was able to sell my home. I had called the office for some information and I had their agent at my home the next day and he provided an offer and set up two inspections on the same day and he took care of every detail and kept me in the loop at all times and the closing was set for the day I picked and funded the same day. I honestly kept telling myself that this was too easy, but in fact it spot on perfect with no issues and I couldn’t have been any happier with the outcome. For the fact of bypassing a realtor, all the showings and hassles that arise during a sale and closing and all the costs that are factored in, I honestly came out ahead with the profit and not having the stress was priceless. I cannot recommend Big State Homebuyers enough, they were fabulous!

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

So glad we found Big State

Ken was open with us from the beginning on the process. He kept in contact with us during it all and the notary even came to us. First time selling a home and glad we chose Big State. We tried using someone else first and wasted three months just to get told day before closing they had to lower their bid by 45k. It was nice not being lied to.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Big State made selling my home so easy

Big State made selling my home so easy. There was no hassle, and no pressure. I was offered a very fair price and the process was a breeze from the initial interview thru to the closing.

September 7, 2022
Unprompted review

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