Literally cant believe how quickly my order arrived. ordered about midday and they arrived by 1pm the next day. Just over 24 hours to deliver after ordering which was very unexpected. Havent used the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered some probiotics at a great price. I expected they would either arrive over the weekend or next week, at the earliest. I was thrilled when I received a notification from Royal Mail that they... See more
Very disappointed . I paid for two bottles of magnesium Glycinate and only received one ! I feel cheated ! I tried calling them but in vain .I emailed and no response whatsoever. I have always... See more
I felt so reassured recently when I contaced Bigvits! I was getting very stressed trying to source all the vits necessary for my home made cat food, which is for my geriatric cat who has just been... See more
Company replied
Company details
Written by the company
Bigvits is a UK-based, family-owned-and-operated business. We specialise in delivering premium US vitamins and supplements to the UK and European markets. There are no hidden VAT or Import Duty charges on any of our products–we promise. We are passionate about health and wellbeing, that’s why we deliver high quality, trusted vitamins and supplements that support our customer’s healthcare’ needs. Brands & products Our extensive product range of over 1,300 products features trusted, premium US brands that you just won’t find anywhere else in the UK and Europe. From specific ailments and long-term conditions to general health and wellbeing, at Bigvits we have you covered. We are always here to help.
Contact info
6 Maclaren House, Skerne Road, YO25 6PN, Driffield, United Kingdom
- 03302200819
- info@bigvits.co.uk
- bigvits.co.uk
4.2
Great
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick delivery
Literally cant believe how quickly my order arrived. ordered about midday and they arrived by 1pm the next day. Just over 24 hours to deliver after ordering which was very unexpected. Havent used the vitamins yet but Im very impressed with the speedy delivery and service. Thanks!
January 9, 2026
Unprompted review
probiotics at a great price & delivered quickly
I ordered some probiotics at a great price. I expected they would either arrive over the weekend or next week, at the earliest. I was thrilled when I received a notification from Royal Mail that they would arrive today. Less than 48 hours after making my purchase the items were delivered.
September 12, 2025
Unprompted review
Very disappointed
Very disappointed .
I paid for two bottles of magnesium Glycinate and only received one ! I feel cheated !
I tried calling them but in vain .I emailed and no response whatsoever.
I have always used Iherb and never had an issue .
Will never use bigvits again .
Poor customer service and unfortunately I can’t trust them again .
August 4, 2025
Unprompted review
Arrived in 26 hours.
Ordered on 7th July - arrived 26 hours later by good old Royal Mail.
Just when you thought no one could do this anymore! Prices are not bad either.
Thank you.
July 8, 2025
Unprompted review
Scam - uric acid pills complete scam
Scam
Uric acid vitamins don’t work. Took for two months and now having a painful flare up so clearly this product doesn’t work.
April 19, 2025
Unprompted review
ordered with the wrong delivery address…
ordered with the wrong delivery address by mistake. This can happen sometimes when a previous address is kept on the system. I requested a cancellation so I could re-order to the correct delivery address. Seller deliberately refused cancellation and shipped anyway. There is no chance this was accidental, as I made an immediate cancellation request at the weekend, and the seller decided to ignore his and ship on Monday. A request to cancel & re-order with an alternative delivery address is a reasonable one, and the decision to refuse this and ship anyway to the wrong address is nothing but poor customer service. How to improve? Be more responsive to customer requests especially when they are entirely reasonable!
December 23, 2024
Unprompted review
Sells expired products
Sells expired products, refused to refund it even though it was their error.
December 10, 2024
Unprompted review
I ordered some vitamis from italy its…
I ordered some vitamis from italy its been 1 months No delivery No respond to my e-mail and phone line is always busy
At the end company respond and l got my order by 6 weeks delay
October 25, 2024
Unprompted review
Great company
Great company, I have been ordering from them for more than a year. Prices are great, their delivery processing is on par with the best, always very quick and accurate (no incorrect/missing items). Highly recommended.
June 24, 2024
Unprompted review
Reply from Bigvits
Thanks for sharing your 5* feedback, it's great to hear you are happy with our service, products and delivery and we look forward to welcoming you back in the future.
Terrible time from order to delivery
I ordered some vitamins May 15th for delivery in Ireland. I received the order today June 11th
Had to query order / delivery a number of days after expected delivery time and then was offered refund.
I chose to continue with order and it took another 2 weeks to be delivered.
I was not informed of any delay to delivery - I had to pursue BigVits for an update each time.
June 11, 2024
Unprompted review
Reply from Bigvits
Thank you for your feedback. I am sorry that there was an issue with the delivery of your order and as soon as you had contacted us about this a resend was issued and dispatched, with the new tracking information forwarded to you. Sorry for the delay.
Another big pharma
Do I really care about delivery times, when the product it self has very poor quality? Of course not. it’s a lesson learned. Always read ingredients before you buy! Why supplements have to have so many nasties inside them? For our own good health? Normally I buy my supplements from one British company, which never use any chemicals, however the specific supplement I was looking for they don’t have, so I ended up buying some supplements from here.
And I can’t even return the bottles because they have already been opened.
Very disappointing
May 7, 2024
Unprompted review
Reply from Bigvits
Thank you for your feedback. Following our previous correspondence, as both of these products are correctly advertised and show the ingredients that we have spoken about and they have both been opened, on this occasion we are unable to refund these for you.
Excellent products, excellent service
Good products (I used to order this particular brand via Amazon, as a US import...expensive and time consuming). Now available from Bigvits. Outstanding service. Delivery ALWAYS fast and reliable. Will be using them regularly. :)
January 26, 2024
Unprompted review
Reply from Bigvits
Thanks for sharing your 5* feedback, we're really pleased we had the product that you required and we look forward to welcoming you back again in the future.
I have found Bigvits absolutely great!
I have found Bigvits absolutely great!
A one stop shop for all my current supplemental needs.
Super happy I have come across them.
January 23, 2024
Unprompted review
Reply from Bigvits
We're really pleased to hear you're happy with the Bigvits service, thanks for letting us know and we hope to welcome you back soon!
Outstanding service
I tried Bigvits as their prices for the multivitamins were very good. I ordered and they arrived the very next day, and I didn't pay extra for this as postage was free due to the amount spent. Not only that I had regular emails on the status of my Royal mail delivery. That is exceptional service. I shall certainly be using them again. 11/10
January 11, 2024
Unprompted review
Reply from Bigvits
Fabulous, thanks for sharing your 5* feedback, it's great to hear you are happy with our service, products, prices and delivery and we look forward to welcoming you back in the future.
Top Quality
I have been using BigVits for over 2 months now, and i had to write this review, because it has made my health so much better. i love you guys. Top quality supplements, delivery times are great, prices are okay, its worth it. instead of buying fake supplements from amazon all time, now im using this company and will be forever. thanks BigVits, love you.
January 19, 2024
Unprompted review
Reply from Bigvits
Thanks for sharing your 5* feedback, it's great to hear you are happy with our service. We want all customers to feel valued and happy to deal with us. Thanks for the review we really do appreciate them!
The my order is schipped on 21/12/2023…
The my order is schipped on 21/12/2023 and is not arrived
January 12, 2024
Unprompted review
Reply from Bigvits
Thank you for your feedback, I am pleased to say this this issue has since been resolved following our communication and sorry for the delay.
Really excellent service
Really excellent service, will definitely use again!
December 8, 2023
Unprompted review
Reply from Bigvits
We're delighted to hear that you're happy with our service, thank you for the 5-star review. We look forward to welcoming you back in the future.
No information about tracking…
No information about tracking available, it’s been 10 days since the dispatch - no parcel and no feedback when it will arrive.
December 6, 2023
Unprompted review
Reply from Bigvits
Thank you for you feedback, please feel free to email info@vytahealth.com and we can try to resolve your issue.
Reply from Bigvits
Thank you for the 5-star review, we appreciate the feedback and look forward to welcoming you back again in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.