BikeBerry.com Reviews 178

Alvin Seville- helped me find a part ive needed for a year now. Fast response time no hassle they know what there talking about cause i didnt😂😂

Looking into buying another bike from Bikeberry and had some questions. I was on a chat with Freddie and he got answers for all my questions and was great to work with :)
Was a great experience.

Jen was so very polite and helpful. I was worried about my order and she assured me that it was being taken care of.

Alvin Seville was very helpful and wasted no time addressing my issue

Earl got me the information I needed so I could get a new filler cap. A+ service!

Freddie was very helpful in replacing my broken chain.

I have ordered some parts and after the order was placed I have decided to add another part to the order.
I have reached the Customer support and Earl has responded promptly to my request and helped me to update the order.
I am very pleased with how smoothly everything went.

Talk to customer support on chat he answered all my questions that were holding me back buying a engine from you guys. Thank to my boy Freddie I feel confident now to go head and spend my money.. was little nervous because my bike has fat tires but he told me what I needed and what to do. He was patient and for that I'm thankful.. Give Freddie a raise he deserves it.. LOL 😂😆..

Thanks alot
Freddie

Used Earl on the chat function to help determine if the bike I was considering would be a good fit for me. Earl answered all my questions and I hit the "Purchase" button. Can't wait for my new bike to come.

I had some questions about the bike kit that I'm getting and Earl gave me the information I was looking for. He really got to me pretty quick too I didn't have to wait long for the answers. That's always a plus

From the onset freddie was polite and knowledgeable. He handled my situation in an expert expedient and efficient manner.

Excellent customer service

Jen was great. Thanks

I’m new to this and need advice once in a while. These guys are great, and the YouTube videos are a really good learning tool. I recommend watching all of them to learn Everything you need to know before and during your build. It’s all fairly easy, but it’s not all just plug and play. I few things and tricks need to be learned.

I'm new to this hobby. Bikeberry has made it easy to learn everything. The YouTube videos are very helpful. The website is awesome. I did experience a small issue with the Hp carb I got and Earl was a huge help getting it handled for me. Nothing but a great experience with these guys

Everything was fine I like the idea of being able to talk to somebody even though it's through texting more than I can say for others I had a good experience

I dealt with Earl early PST today trying to order parts for our two bikes which I previously ordered friction motor kits for both. Earl was very patient with me as my order allowed for free shipping but my problem stemmed from the discount applied brought my order below the minimum $99. He had to explain the discount goes by the price before the discount is applied. Give Earl a raise, at least to the second floor! Thanks you guys, my motor kits get delivered today, looking forward to using them both as we’re retired, I’m 70 and need the help peddling! 🙂