I find it easy to schedule my shipments with Bikeflights.com. Packing directions are given if I need them. Shipping labels are easy to print, along with the option to have my shipments picked up or I... See more
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Review summary
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I've used Bikeflights for multiple items shipped, bikes, bike frames, and wheelsets. I've consistently found their are competitively priced and well worth considering for your next shipment. I'm a Bik... See more
Great experience. Dropped off on Monday arrived on Friday across country. Advice for others, take the derailleur off the hanger and zip tie it to the stay with chain even if you leave the back wheel o... See more
I had to arrange to ship my bike on short notice. Bikeflights was great to work with, guiding me through the whole process. When there was a problem with the shipper's ability to verify my address,... See more
Company details
Written by the company
Bikeflights is the best bicycle shipping service, trusted by riders worldwide. We offer faster shipping, dedicated support and premium protection at less cost so that you can ship the best way, guaranteed. Join over one and a half million served —including individuals, bike shops, events and cycling industry businesses— who have used Bikeflights to ship their bikes, wheels, e-bikes and gear with confidence since 2009. Ship the best way with Bikeflights.com. We ship. You ride.
Bikeflights.com
Written by the company
- We ship. You ride.
- The best way to ship a bike, e-bike and bike gear. We've been doing it for more than 15 years and served more than 1.5 million bike-related shipments.
- Need a box?
- We have premium, thoughtfully designed and easy-to-pack boxes available.
- Customer Support 7 Days
- You can reach our Support Team of fellow cyclists via phone, email and chat Mon-Fri: 6 AM-6 PM PT, Sat-Sun: 7 AM-2 PM PT. Our Virtual Assistant can answer most questions 24/7.
Contact info
8000 N Fowler Ave, 97217, Portland, United States
- (541) 705-2453
- support@bikeflights.com
- bikeflights.com
4.6
Excellent
53K reviews
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Love this service!!
Bike Flights makes it easy to book and ship your bike round-trip, I use them every time I need to ship my bike.
April 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Box arrived severely damaged and you…
Box arrived severely damaged and you are not willing to take responsibility for this.
Reply to Bikeflights response: To call the damage to the box as cosmetic is laughable; the box was barely holding together. Yes, the contents happened to be undamaged but this is sheer luck and is in spite of the careless handling by the shipper. Ultimately, you charge for a service and executed it very poorly.
May 2, 2026
Reply from Bikeflights.com
Hi Diarmuid,
We’re sorry to hear your box arrived in rough condition. We understand how frustrating that can be. We’re glad to hear, however, that the bike and its contents arrived safely without damage, which is ultimately what the box is designed to protect during transit.
Our claims team has been in contact regarding your concerns. While cosmetic wear and damage to shipping containers can unfortunately occur in transit, carriers and our shipping policy do not provide coverage or refunds for damage limited to the box or case itself when the contents arrive safely.
We do appreciate your feedback and the opportunity to assist.
- The Bikeflights Team
Purchased 2 bikes recently and used…
Purchased 2 bikes recently and used Bike flight for both. No issues.
May 12, 2026
Good Experience!
Everything was easy and support staff was quick in providing help when shipping labels didn't show when completing transaction.
May 12, 2026
My son was called away for work as and…
My son was called away for work as and could not sign for the delivery. Bikeflights had an option to deliver to a local UpS store for a minor fee. Worked out great for us.
May 12, 2026
The web site is terrible
The web site is terrible. You can’t just go back, you need to start all over again. You should also tell people everything they need to know in advance - before the bike is boxed up - like bike S/N. I boxed it all to know the weight.
May 5, 2026
Reply from Bikeflights.com
Hi Dennis,
We appreciate the feedback and understand how frustrating that experience can be. We know it’s inconvenient to have to restart the process when navigating back through the site, and we’ll be sure to share that feedback with our team as we continue improving the user experience.
We also understand the challenge of gathering shipment details after a bike is already packed up. Certain information, like accurate package dimensions/weight, is required by carriers and helps ensure proper coverage and accurate shipping rates, but we recognize it would be helpful to make those requirements more visible earlier in the process.
Thank you for taking the time to share your experience.
- The Bikeflights Team
Fast service.
May 12, 2026
Great speed of delivery and great piece…
Great speed of delivery and great piece of mind knowing the shipments have insurance!
May 12, 2026
Overcharged
Terrible experimence and poor customer service. See Google reviews for similar bad experiences.
May 12, 2026
Bike Flights experience was fabulous
Bike Flights experience was fabulous. Everything worked out with my bike arriving to my final destination. Great support and help. The cost was reasonable and you were informed of the route your bike was transported as well as delivery date.
May 6, 2026
Bikeflights is amazing and great…
Bikeflights is amazing and great customer service. The price can change (go up) if you pull quotes multiple times, so just buy it on the first go around.
May 12, 2026
Convenient and cost effective
May 5, 2026
They took care of everything and…
They took care of everything and followed through until the bike was delivered even when it was in customs in Japan for awhile.
Considering what they did, it was worth the price.
May 12, 2026
Highly recommended
Repeat customer here. Just solid service with insurance available. Highly recommended.
May 4, 2026
Very easy to estimate and purchase a…
Very easy to estimate and purchase a shipping label, I like the ability to be able to add insurance if needed. I have shipped out 1 bike and received 2 bikes using bike flights this year and it's been a seamless process with all three, thanks again!
May 12, 2026
Shipping a bike is EASY with Bikeflights
Bikeflights has truly thought through every step of the process. From the perfect box build to the step by step instructions. The how to videos were so helpful. Thanks for making shipping a bike easy for anyone!
May 12, 2026
Reply from Bikeflights.com
Hi John,
We understand unexpected charges can be frustrating. In our last communication, we requested photos so we could review the shipment details and determine the reason for the adjustment, but we have not yet received them.
Once those photos are provided, we’ll be happy to take a closer look and provide more information regarding the additional charge.
- The Bikeflights Team
Ive used them like 3 times now.
Ive used them like 3 times now.
1 was a full bike to Montana no problems
2nd time was a wheel set to California, no problems
3rd time was, hmmm nice there wasn’t a third time but i think it would of went well
May 11, 2026
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