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Rated 5 out of 5 stars

First visit to the Bike Stop. Great shop and has excellent service. M Short was very helpful in helping me sort out a few shopping needs for my BMW 1200 bike. Looking forward to my next visit jef... See more

Company replied

Rated 5 out of 5 stars

Fantastic Bikestop staff take care of their customers. Expert advice, support and guidance from Pierre helped me select everything from a new helmet, jacket, gloves, trousers and boots. Very p... See more

Company replied

Rated 5 out of 5 stars

Came in wanting to getting completely kitted out with bike gear as a new rider. Martin helped me through everything, taking into account my budget and was informative and friendly throughout. Bike sto... See more

Company replied

Rated 5 out of 5 stars

I'm a new rider looking for my first equipment and clothing. Apon entry, everyone was welcoming and helpful. I was given time and consideration from Georgia who helped serve me. We went ove... See more

Company replied

Company details

  1. Motorcycle Equipment and Accessories Store
  2. Cafe
  3. Clothing Store

Written by the company

Started in 1981, Bike Stop built its business alongside Dainese as their #1 representative in the UK based on a reputation of offering the best quality, protective gear on the market. Today we sell an extensive range for all budgets, all carefully selected to be the best gear at the best value. Our top brands include Rukka, RST, Belstaff, Shoei, AGV, Givi, Abus, etc. Not just a shop, but also a very popular biker's ride-out and meeting place with its own parking, Lavazza whole bean coffee, cakes and paninis, the shop occupies two beautiful Grade 2 listed buildings. Often described as a "TARDIS", it has seven showrooms over two floors with air conditioning, and customer seating inside and out. All our staff are regularly trained and excel in knowing all there is to know about the very latest high technology developments (e.g. air-bag suits and jackets). Our focus always has been and always will be, on delivering the highest levels of customer service both online and in store- we look forward to helping you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

265 reviews

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No recent history of asking for reviews

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4.8

All reviews

(265)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great help from Matt Short

Great help from Matt Short, helpful and informative, helped me find the right helmet & suit to the right sizes

April 30, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks and hope we can help again.

Rated 5 out of 5 stars

Excellent customer service.

Cannot fault the customer service received here. Pierre was so helpful. Went through everything I needed to and, being a newbie, never felt spoken down to or felt patronised.
The helmet I needed wasn't in stock and so was easily ordered in, and the best bit was that because I was between 2 helmet sizes, they even changed the pads inside free of charge to a size that fit me.
Even when going to collect my helmet, he even installed the pin lock system for me as well.

Will definitely return for future items.

April 28, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Paul wow what a great review - we always strive for this and so pleased its working......

Rated 5 out of 5 stars

bike stop, highly recommended

I was looking for a new pair of motorcycle boots..firstly I went on Internet to see what I liked and what prices they are. Lot of info and prices are relatively the same everywhere give or take a few quid.bike stop in stevenage kept coming up. As I have used this shop a few times in the past, I decided to pop in and see what they had. A young man who works for bike stop named Martin short asked if he could help. After a quick chat what I was after he went and got a few pairs for me to try on. Martin was very helpful and very friendly. Eventually I purchased a pair of touring boots, after Martin had been to the stockroom about six times. Martin's knowledge of all the different makes was excellent and I would highly recommend bike stop for anything about motorcycle clothing.

April 24, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks so much for coming back and the great feedback especially as Martin is our newest team member!

Rated 5 out of 5 stars

Excellent service

Had a manufacturing fault with a pair of gloves bought in store. Martin was really helpful in organising a refund and Pierre was also great when I went back to the shop to purchase an alternative pair. Great service, would recommend Bike Stop.

April 23, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Richard thanks and pleased we could help. Come back soon.

Rated 5 out of 5 stars

Excellent service and Product knowledge

Called in at Bikestop today looking for some luggage for my Aprilia Tuono. Thought I needed a Kreiga US 30 Rackpack.
First class service from Pierre. He could have not been more helpful and knowledgeable.
Went home happy with a Kreiga US40 Rackpack as Pierre demonstrated the additional flexibility of this product.
A great shop with personalized service. Quality.

April 20, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

James thanks again and a real pleasure to welcome you from Newmarket. See you soon for that new helmet......

Rated 5 out of 5 stars

Excellent service

We visited the shop today to get new jeans. We were served by Pierre who was very friendly and really helpful. Bought some chinos which fitted perfectly.

April 15, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks for coming in amd for the kind words. Hope we can help again.

Rated 5 out of 5 stars

Great service!

Many thanks to Pierre for his time and help during our looong shopping.

April 9, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

And thank you for taking the time to share this feedback.

Rated 5 out of 5 stars

Went into Bike Stop today looking for a Helmet and Gloves

Went into Bike Stop today looking for a new helmet and some Gloves. Pierre was very helpful when it came to finding the correct size helmet for me which I found very helpful and also managed to reduce the cost of the helmet by searching other vendors to Price Match.
Great store experience and will definitely return.

April 7, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Richard a pleasure to help you and thanks again for the kind and constructive feedback.

Rated 5 out of 5 stars

I popped in the shop after sepak to…

I popped in the shop after sepak to Pierre regarding a new helmet and comm's kit, Pierre was really helpful and knowledgeable.

Helmet purchased along with Jeans and some other bits!

April 6, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Corry thanks for coming in and the great feedback

Rated 5 out of 5 stars

Bike Stop - definitely worth a visit.

I visited the Bike Stop today for the first time with my fiance looking for some protective clothes for the summer months. The shops atmosphere was welcoming and relaxed. Fabrizio served us, he was helpful, friendly and knowledgeable, which we both appreciated, I would definitely recommend a visit here.

April 2, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks for the kind feedback - please come back soon.

Rated 4 out of 5 stars

Very pleased to acknowledge the help…

Very pleased to acknowledge the help and advice I received from Pierre yesterday. He helped me choose the best helmet for my needs, checked the fitting and then serviced my existing Arai to act as a spare. Great service as always in Bike Stop!

March 27, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks and please let us know how we could have achieved 5 stars?

Rated 5 out of 5 stars

Cameron was very helpful

Cameron was very helpful, very friendly and very knowledgeable in choosing the right bike helmet for me defiantly would recommend to my family and friends. Kind regards Antonio

March 6, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks very much Antonio

Rated 5 out of 5 stars

First class customer service

I cannot fault the service I have received from Fabrizo at Bike Stop UK. I have been looking for a set of Dainese D-Air leathers for a while now, and managed to find them at Bike Stop UK in the colour and size I wanted. I had a few questions and Fabrizo answered them promptly. The leathers were delivered the following day and they are perfect. I can’t thank Fabrizo enough, first class service and a first class set of leathers . Thank you, I highly recommend your company, it was good going business with you. Kind regards Stephen

March 4, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks very much. So pleased we could help and also really appreciate the kind comments.

Rated 5 out of 5 stars

Excellent customer service

I contacted Bike Stop UK after no luck finding a suit with my local bike shops.
The team were instantly happy to help and were able to able to advise me on different fits and provided me with multiple suggestions. Within a few short days, I received multiple suits to try.
It is clear the team at Bike Stop are passionate about their jobs. They are extremely knowledgeable and went above and beyond at every step to provide me with the best quality of service. Cannot recommend these guys enough.
Thank you Bike Stop!

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Came in and bought a pair of handroids

Came in and bought a pair of handroids, was served by a young man called Alex who was so helpful and knowledgeable a real asset to the teams im sure

February 23, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks very much for the custom and kind feedback.

Rated 5 out of 5 stars

Lots of choice and helpful staff.

Lots of choice and helpful staff.
I’ve just got ready to restart biking after a long break, so need just about everything.
The store has so much more stock than anywhere else I tried and Alex found lots of different choices for me to try on and see the different options.

I thought the mix of helpful staff when you need them and time to try and ponder was great. I’m really happy with my.. jacket, gloves, jeans, helmet and bike lock.

February 16, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

And thanks so much for the great review.

Rated 5 out of 5 stars

Great service

Alex should be called the midwife because he really delivers!! Top man really helpful, and had a good laugh!!

February 12, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

We are speechless but thanks!

Rated 5 out of 5 stars

Excellent service! Highly Recommend

Excellent service!! Would absolutely recommend these guys to anyone looking to buy bike equipment. They went above and beyond to try and source me and a friend an exhaust for a new bike, that others struggle to procure.

February 9, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Ian so glad we could source for you - always happy to try!

Rated 5 out of 5 stars

Great shop and great service

Needed to replace an aging helmet. good advice and help from Alex and no pressure of rush to choose something. Good range on display and good range of sizes so I got exactly what I wanted at a good competitive price.

February 5, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks hope we can help again.

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