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Rated 5 out of 5 stars

First visit to the Bike Stop. Great shop and has excellent service. M Short was very helpful in helping me sort out a few shopping needs for my BMW 1200 bike. Looking forward to my next visit jef... See more

Company replied

Rated 5 out of 5 stars

Fantastic Bikestop staff take care of their customers. Expert advice, support and guidance from Pierre helped me select everything from a new helmet, jacket, gloves, trousers and boots. Very p... See more

Company replied

Rated 5 out of 5 stars

Came in wanting to getting completely kitted out with bike gear as a new rider. Martin helped me through everything, taking into account my budget and was informative and friendly throughout. Bike sto... See more

Company replied

Rated 5 out of 5 stars

I'm a new rider looking for my first equipment and clothing. Apon entry, everyone was welcoming and helpful. I was given time and consideration from Georgia who helped serve me. We went ove... See more

Company replied

Company details

  1. Motorcycle Equipment and Accessories Store
  2. Cafe
  3. Clothing Store

Written by the company

Started in 1981, Bike Stop built its business alongside Dainese as their #1 representative in the UK based on a reputation of offering the best quality, protective gear on the market. Today we sell an extensive range for all budgets, all carefully selected to be the best gear at the best value. Our top brands include Rukka, RST, Belstaff, Shoei, AGV, Givi, Abus, etc. Not just a shop, but also a very popular biker's ride-out and meeting place with its own parking, Lavazza whole bean coffee, cakes and paninis, the shop occupies two beautiful Grade 2 listed buildings. Often described as a "TARDIS", it has seven showrooms over two floors with air conditioning, and customer seating inside and out. All our staff are regularly trained and excel in knowing all there is to know about the very latest high technology developments (e.g. air-bag suits and jackets). Our focus always has been and always will be, on delivering the highest levels of customer service both online and in store- we look forward to helping you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

265 reviews

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4.8

All reviews

(265)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New gloves

Excellent service again from martin and Pierre on choice of gloves.

June 22, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thank you

Rated 5 out of 5 stars

Very helpful

Just been to the shop to buy a ‘mesh’ jacket and was served my M. Short. Very helpful and knowledgeable with no ‘hard sell’ (unlike some others).
I ended up with a Klim and very happy too.

June 21, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks for the kind commnts.

Rated 5 out of 5 stars

Recent visit to Bike Stop at Stevenage.

Recent visit to Bike Stop at Stevenage.
I purchased a Shark EVO GT helmet and a Klim Marrakesh jacket.
Excellent service from Martin and Pierre.

June 21, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Really welcome the feedback, thanks again.

Rated 5 out of 5 stars

Thanks for the help George with the helmet

I went to the bike shop to get a helmet and meet George and he is a very nice person to meet and also very funny and friendly and I had nice experience with George in the bike shop in Stevenage old town and huge thanks to George for helping me with finding the right helmet for me which is the i90 in pearl white in the medium size

June 18, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks very much

Rated 5 out of 5 stars

Motorbike helmet review

I went to the shop to get a helmet and i managed to find the perfect helmet with the help of George we talked about different helmets and the best one that went with what I described and got the i90 in pearl white fit perfect and comfortably and massive thanks to George at the bikestop in stevenage old town for helping me find the right helmet

June 18, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

You are very welcome thanks again.

Rated 5 out of 5 stars

Simply excellent advice service. 5 Stars!

Martin and the team (Pierre helped me today) are simply superb. You cannot beat their service with hands on advice and attention to detail for fit and safety. They always go the extra mile. I purchased a Gore-Tex suit and comms set, and was advised professionally throughout. I was even talked out of the more expensive option for a different make that fitted me better and was way cheaper. If you want hands on one to one customer service then go see Martin and the team. 5 Star service.

June 17, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Kieran a pleasure to welcome you back and help you, thanks again.

Rated 5 out of 5 stars

First gear

We spent 2 hrs there and Cameron helped us to choose the right gear. Fantastic shop with friendly staff. Highly recommended

June 5, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks and so glad we could help

Rated 5 out of 5 stars

Fantastic customer service and product knowledge

I visited yesterday to speak to someone about intercoms. After a brief chat with Martin, he recommended that I bring my helmet in to see how bulky etc different models were and the kind of fit I would get. I came in today, and Martin had arranged for James to help me out. After looking at a few different options, I decided on the Cardo Edge.
After testing it out earlier, it is in a league of its own in comparison to the others that I have tried.
I just wanted to thank Martin, James and the team for their great customer service and product knowledge as ever!

June 4, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Ollie always great to help you and really apprecaite all the kind feedback!

Rated 5 out of 5 stars

The service was amazing

The service was amazing, everyone was very friendly and the server pierre was very helpful in what I needed, would most definitely recommend shopping here

June 3, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks very much. Look forward to helping again soon.

Rated 5 out of 5 stars

Excellent service

Looking for a full set of riding gear for a new rider, friend recommended bike stop in Stevenage. Absolutely brilliant service from M Short, nothing to much trouble.

May 31, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks again

Rated 5 out of 5 stars

Usual helpful service

Usual helpful service on products purchased and unexpected advice on international travel legislation where I am touring this summer. Pierre particularly helpful , Thanks

May 31, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks for coming back and sharing. Much appreciated

Rated 4 out of 5 stars

Pierre did a great job

Pierre did a great job. Though I had chosen most of my purchases before we looked at boots. That’s OK, nice to browse without hassle if you don’t need help.
Good selection of goods too. Could do with a till upstairs.

May 25, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks for the feedback. Hope we can help again

Rated 5 out of 5 stars

Excellent service and advice

I was served by Pierre and am a first time rider looking to complete my accelerated DAS course shortly.

Pierre spent around 90 minutes with me. We covered all aspects of equipment, high/low price ranges and different options. He was highly knowledgable, friendly, courteous and at no points was he pushy.

I will be returning to The Bike Stop for future kit needs and advice. The cafe is great too! Thank you Pierre and team for the service.

May 22, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Jamie so glad we could help.

Rated 5 out of 5 stars

Perfect!

Brilliant service from all the guys at bikestop, they were really helpful and the product knowledge was second to none. It's always a great shop to go to with a good atmosphere, miles better than the rest.

May 21, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Wow thanks Felix!! Come back soon.

Rated 5 out of 5 stars

New crash helmet excellent service

I needed a new crash helmet and the service and knowledge of Pierre was excellent and very helpful. Its good to support local too.

May 20, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks and appreciate the kind feedback as well!

Rated 5 out of 5 stars

Great place

Great place, ended up spending a lot of money, no regrets! Martin was great and gave a lot of good advice. Finally I have a properly fitted crash helmet and proper gear for my first bike. Definitely coming back for more goodies later, even if the drive is over an hour long!

May 15, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

And thanks for the great feedback

Rated 5 out of 5 stars

Top Quality as always.

Called in to pick up the previously ordered Crash Hat today. Could not resist the Sena Comms system to go with it. As always, a first class experience. Many thanks to all the staff. Pierre and Martin are absolutely bloody stars.

May 14, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

You are always welcome, thanks

Rated 5 out of 5 stars

Forget the rest and try the best!

Forget the rest and try the best! I was shopping for a new set of leathers for the track day season. I tried several different UK chain stores for bike gear, but ended up disappointed with the indifferent service I was getting. I’d never been to Bike Stop UK before, and I travelled a long way to get there. It was the last store I visited that day and I wish it had been the first! They had exactly what I needed, off the peg, with great advice aplenty. Pierre could not have been more helpful and set me up with what I needed within minutes. So, forget the rest and try the best, I know I’ll definitely be back.

May 8, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Mark so pleased you found us and liked what we strive for. Thanks for also taking the time to share such kind feedback and hope you come back soon.

Rated 5 out of 5 stars

Great staff

Great staff, really helpful, Mike Short was really knowledgable and had loads of gear in stock to choose from, will defo be returning soon

May 5, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks again (and sorry for slow reply!)

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