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Rated 5 out of 5 stars

First visit to the Bike Stop. Great shop and has excellent service. M Short was very helpful in helping me sort out a few shopping needs for my BMW 1200 bike. Looking forward to my next visit jef... See more

Company replied

Rated 5 out of 5 stars

Fantastic Bikestop staff take care of their customers. Expert advice, support and guidance from Pierre helped me select everything from a new helmet, jacket, gloves, trousers and boots. Very p... See more

Company replied

Rated 5 out of 5 stars

Came in wanting to getting completely kitted out with bike gear as a new rider. Martin helped me through everything, taking into account my budget and was informative and friendly throughout. Bike sto... See more

Company replied

Rated 5 out of 5 stars

I'm a new rider looking for my first equipment and clothing. Apon entry, everyone was welcoming and helpful. I was given time and consideration from Georgia who helped serve me. We went ove... See more

Company replied

Company details

  1. Motorcycle Equipment and Accessories Store
  2. Cafe
  3. Clothing Store

Written by the company

Started in 1981, Bike Stop built its business alongside Dainese as their #1 representative in the UK based on a reputation of offering the best quality, protective gear on the market. Today we sell an extensive range for all budgets, all carefully selected to be the best gear at the best value. Our top brands include Rukka, RST, Belstaff, Shoei, AGV, Givi, Abus, etc. Not just a shop, but also a very popular biker's ride-out and meeting place with its own parking, Lavazza whole bean coffee, cakes and paninis, the shop occupies two beautiful Grade 2 listed buildings. Often described as a "TARDIS", it has seven showrooms over two floors with air conditioning, and customer seating inside and out. All our staff are regularly trained and excel in knowing all there is to know about the very latest high technology developments (e.g. air-bag suits and jackets). Our focus always has been and always will be, on delivering the highest levels of customer service both online and in store- we look forward to helping you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

265 reviews

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No recent history of asking for reviews

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4.8

All reviews

(265)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

New helmet and hair net kind of day!

What a friendly place Bike Stop is! It can feel really intimidating walking into a bike gear shop but not so here - no one is there to make judgements and all are welcome. It’s a happy place! My helmet needed replacing after ahem…some years (ok let’s say 16 then) and Joel guided me through suitable replacements. When he looked at the date of manufacture I knew it was nearly as old as him! He offered me good and impartial advice without trying to sell me something - he didn’t try to upsell and I felt no pressure to actually buy anything at all. I bought the helmet that fitted me the best and was the most comfortable to wear! It seems I have an Arai kind of head. Thanks Joel and Bike Stop it was a pleasure.

August 26, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Sorry for slow thanks but really apprecaitethis super feedback. Please come back soon

Rated 5 out of 5 stars

Fantastic Bikestop Customer Support - Thanks Pierre

Fantastic Bikestop staff take care of their customers.

Expert advice, support and guidance from Pierre helped me select everything from a new helmet, jacket, gloves, trousers and boots.

Very pleased and looking forward to riding out with confidence in excellent gear and protection.

Thanks again Bikestop Team, Local expertise, you will never find online.. Best regards, Ivan D.

August 19, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Great to weclome you to the shop and we hope to see much moroe of you now including for events and the Cafe of course!

Rated 5 out of 5 stars

Highly recommended. Excellent customer service.

Highly recommended. Excellent customer service.

Cameron served me on both occasions I visited the store. He was very helpful, patient and knowledgeable. I was given expert advice on all of my purchases.

On my first visit I purchased a ladies Held Ayanna II one-piece leather suit, Dainese Ladies' Torque 3 Out Boots and a Quadlock bundle. On my second visit I purchased a Shoei NXR2 helmet and some Handroid MK5 gloves.

I recommend going to this store if you want quality products and expert product advice.

August 13, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Wow thanks so much. Already looking forward to welcoming your back!

Rated 5 out of 5 stars

Another fab purchase from Bike stop.

Yet another fantastic purchase from Bike stop. They know their product, had excellent advice on helmet fitting and came away with a gorgeous Arai concept XE. Well worth a visit.. and the coffee tastes good too!

July 18, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks Lynn - always an absolute pleasure to help.

Rated 5 out of 5 stars

I was served by Pierre

I was served by Pierre. He was very helpful with me selecting a new helmet. He established what my particular needs would be and found a suitable helmet for me. He had me try the helmet and advised me to keep it on for 15 minutes to ensure it suitably fit. He explained clearly how the helmet should be stored to prevent deterioration of any materials. He was very pleasant and helpful. Great service.

July 22, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks again - always welcome feedback.

Rated 5 out of 5 stars

Expert, friendly service

Huge thanks to Martin Short for helping to kit me out with new Halvarssons gear. Took time to work out what I needed and to make sure it fits well. As a new biker I find Bike Stop incredibly helpful and welcoming into the biking community.

July 15, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks very much - please come back soon

Rated 5 out of 5 stars

Outstanding service

Came in for some helmets, service from Pierre was outstanding.
Couldn’t have done more to make sure we had the right ones and we were happy. Ordered two and got some jeans too. We will most definitely be back. Recommend this shop. ( lovely little coffee shop too)

July 8, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Really welcome the great feedback -thanks

Rated 5 out of 5 stars

Excellent customer service

The guy's at bike stop replied to my review regarding there deal for 5lts of muc -off cleaner and I'm happy to say alls well that end's well. I look forward to shopping with you in the future. Thouraly recommend 👌

July 10, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Glad we got it all sorted thanks.

Rated 5 out of 5 stars

Fantastic Service

Martin helped my sister get her first set of gear, helmet, boots, jacket and trousers. Was extremely patient and understanding with her and very helpful in getting her what she needed to start out with.

August 23, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Appreciate the great review, thanks and hope we can help again soon

Rated 5 out of 5 stars

Excellent excellent service

Excellent excellent service. Cameron at sales was a joy to deal with. I highly recommend Bike Shop. I will definitely be back and will recommend your company to all my friends. Well done.

June 24, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks very much

Rated 5 out of 5 stars

Superstar Martin

All the staff were friendly, good team atmosphere, helping each other out, super-friendly to the customers. I was promptly served by Martin, who was attentive, and even after we’d made a decision, he went back and reconsidered if it was the best option. Then arranged custom inserts for the helmet there and then. And even once I had my card out, he came down with another helmet because I’d said I liked the red one but it was too expensive and so he found an alternative. Just exactly how all retail experiences should be. Brilliant.

June 9, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Really welcome the feedback - already looking forward to helping again!

Rated 5 out of 5 stars

The shop was bigger than expected and…

The shop was bigger than expected and very well stocked with all I wanted to look at. I choose a leather jacket by Dainese and I received very good help and suggestion. Everyone is very kind and present but not pressing. Good experience.
Thanks to M.Short that helped me finding what I wanted!

June 8, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

And apprecaite the great feedback

Rated 5 out of 5 stars

I had a rather unusual warranty claim…

I had a rather unusual warranty claim with an AGV helmet. Initially the guys at Bike Stop were unsure how to progress it to help me. The same day I got an email from Martin saying he was taking personal responsibility for ensuring my warranty claim was resolved. And he did, keeping me updated during the process.
A great attitude to supporting a customer outside of a sale and lots of good will. Thank you!

May 28, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks and look forward to helping again.

Rated 5 out of 5 stars

Klim Latitude trousers

Made my first purchase from Bike stop today in store.
Met Joel who could not have been more helpful and pleasant. A definite recommendation from me and a good price for Klim kit to boot.

May 24, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks again

Rated 5 out of 5 stars

Spectacularly quick delivery

Ordered myself a new helmet early afternoon, and it was on my doorstep within 24 hours. The expected delivery on the website was marked as two days. Properly impressed.

May 18, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

And really appreciate you saying so! Thank you

Rated 5 out of 5 stars

Great Customer service

Ordered a couple of pinlocks and some other bits. Only one pinlock arrived. Sent an email just letting them know and they replied really quickly and sent another out without any issues same day.

Will 100% be returning!

May 4, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Glad all sorted thanks!

Rated 5 out of 5 stars

Amazing Experience!

Came in looking for a set of trousers, entire team of staff were incredibly kind and warming, huge thank you to Pierre specifically for helping me find the perfect set with all of his knowledge!

May 6, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Always welcome! Thanks again

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