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Rated 5 out of 5 stars

First visit to the Bike Stop. Great shop and has excellent service. M Short was very helpful in helping me sort out a few shopping needs for my BMW 1200 bike. Looking forward to my next visit jef... See more

Company replied

Rated 5 out of 5 stars

Fantastic Bikestop staff take care of their customers. Expert advice, support and guidance from Pierre helped me select everything from a new helmet, jacket, gloves, trousers and boots. Very p... See more

Company replied

Rated 5 out of 5 stars

Came in wanting to getting completely kitted out with bike gear as a new rider. Martin helped me through everything, taking into account my budget and was informative and friendly throughout. Bike sto... See more

Company replied

Rated 5 out of 5 stars

I'm a new rider looking for my first equipment and clothing. Apon entry, everyone was welcoming and helpful. I was given time and consideration from Georgia who helped serve me. We went ove... See more

Company replied

Company details

  1. Motorcycle Equipment and Accessories Store
  2. Cafe
  3. Clothing Store

Written by the company

Started in 1981, Bike Stop built its business alongside Dainese as their #1 representative in the UK based on a reputation of offering the best quality, protective gear on the market. Today we sell an extensive range for all budgets, all carefully selected to be the best gear at the best value. Our top brands include Rukka, RST, Belstaff, Shoei, AGV, Givi, Abus, etc. Not just a shop, but also a very popular biker's ride-out and meeting place with its own parking, Lavazza whole bean coffee, cakes and paninis, the shop occupies two beautiful Grade 2 listed buildings. Often described as a "TARDIS", it has seven showrooms over two floors with air conditioning, and customer seating inside and out. All our staff are regularly trained and excel in knowing all there is to know about the very latest high technology developments (e.g. air-bag suits and jackets). Our focus always has been and always will be, on delivering the highest levels of customer service both online and in store- we look forward to helping you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

265 reviews

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No recent history of asking for reviews

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4.8

All reviews

(265)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Served by Martin

Served by Martin, it was my first time in the shop and all the staff were friendly, helpful and very approachable! There was no "bike snobbery" but rather we felt like part of the bike community right from the outset.

April 29, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Hope we can help again soon thanks

Rated 5 out of 5 stars

Shoei GT 2

Shoei GT 2.
As i was unsure of what new crash helmet to go for the expert advice from Pierre was fantastic. The team even set up my new sena system and linked it up to my old system ready for my son to use .

ps the food and coffee and regulars are all brilliant too, after having 20years off a bike all the advice is great.

April 22, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks for the great feedback

Rated 5 out of 5 stars

The guys here are the best

The guys here are the best. My husband has been buying his motorbike clothing, helmets and accessories from here for years. They are all so helpful, friendly and polite. They know their stuff and go out of their way to make sure you are completely satisfied. Cant recommend them enough for someone who wants a personal, professional service with a smile. What a breath of fresh air to deal with such a competent business! Well done all :-)

April 1, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks very much and trust we can keep helping....

Rated 5 out of 5 stars

Service from Pierre - extremely helpful

Pierre was fantastic when I came to collect my online order but I was also interested in purchasing a waterproof overjacket - he gave me his honest opinion based on his own experience and the opinions of other customers who've bought similar products. No sales pressure, just a genuine desire to help! Great shop!

April 1, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Very kind - we love feedback!

Rated 5 out of 5 stars

Good range of products, great sercice

I loved the assortment of stuff to chose from, and Pierre was super helpful. He helped me with the full set of equipment, and even though I'm a complete novice, he was very patient, explained a lot etc.

April 1, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

We try to make everyone as welcome as possible. - glad its working, thanks!

Rated 5 out of 5 stars

One piece suit

Ordered a 1 piece suit off Cameron at bike stop, was extremely helpful and quick to reply. Suit turned up when he said.
Would recommend, top service
Thanks mate

March 31, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks again - please come back!

Rated 5 out of 5 stars

Spot on

Had to change an order and customer services responsed almost immedaitely with absolutely no quibbles. I really love that they have a list of vegan motorcycle gear on their website as it's almost impossible to tell from most product descriptions.

March 30, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks and so glad you like our extra efforts!

Rated 5 out of 5 stars

My first trip to Bikestop

My first trip to Bikestop. A very positive visit. The shop is packed full of kit, and also more is available. I was welcomed and after an initial wander around not finding what I needed, I was asked what i was looking for , I explained, and 5 minutes later a pair of jeans arrived to try on , fitted great, just needs a bit of shortening, which will be done in a couple of weeks by their tailor. Well recommended will be back if I need any more new kit.

March 29, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks again and great to also help you on our Tailoring Day.

Rated 5 out of 5 stars

It's good to talk!

Well looked after by Pierre in the search for some comfortable proper fitting gloves! Certainly makes the difference being able to talk to someone rather than just buying online and hoping for the best.

March 25, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

We agree and its great to be able to offer the best of both worlds: big shop and big website. THANKS!

Rated 5 out of 5 stars

Top Service!

I was in search for some new motorcycle gear, on my visit to bike stop I was instantly greeted by the team who made me feel extremely welcome to their shop! After having a quick browse, a friendly face kindly offered assistance which I was extremely grateful for since the store has a lot of choices. Pierre helped me with choosing some moto girl leggings and Knox jacket. I’m super happy with my purchase and I would recommend BikeStop to anyone. Thanks again guys! Hope to be back soon.

February 11, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Sorry for slow acknowledgement. THANKS for the custom and feedback.

Rated 4 out of 5 stars

Update bike gear

Went in the shop to update my bike equipment after a 8 year break. Martin (Short) was excellent and patient with my wife and I sorting out first a new jacket then a couple if weeks later with new lids for us both. He was helpful and gave us good advice and we've walked away very happy.

February 18, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks again and please let us know we could get 5 stars next time!

Rated 5 out of 5 stars

Highly recommend

Went in to find some riding jeans as I am a new rider and I was assisted by Pierre who was great and helpful to find me the right fit and a pair for the right price

February 19, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks again

Rated 5 out of 5 stars

Top bike store

Another great experience at BikeStop.
All of the staff are really friendly and exceptionally helpful.

A quick thank you to Pierre who spent some time helping to pick out a pair of Halvarssons trousers and position the knee armour in the right place.

Anyone looking for quality biking gear, great advice and a very tasty cafe all in one then this is the place for you.

I look forward to my next visit.

February 18, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thankls again and really appreciate the review

Rated 5 out of 5 stars

Pierre was really helpful

Pierre was really helpful when it came to me choosing a new motorbike jacket and trouser. He was both professional and friendly - thank you.

February 4, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks again

Rated 5 out of 5 stars

Another great experience!

Went in for a new helmet but unsure on what was best for me, Pierre's knowledge was outstanding and nothing was too much of an ask, after trying multiple helmets we found the perfect one for me. also got a great deal on some jeans. For anyone who's looking for some new bike gear I wouldn't hesitate to recommend Bikestop and Pierre!

February 11, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Really appreciate the kind feedback Will and great to welcome you back thanks

Rated 5 out of 5 stars

Excellent experience buying a helmet

A really good experience buying a helmet; plenty of choice of quality gear and really sound advice from Pierre. He went the extra mile to ensure a really good fit. Very happy with the service and the purchase.

February 11, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks very much - hope we can help again soon.

Rated 5 out of 5 stars

Went along to buy a windproof thermal…

Went along to buy a windproof thermal liner and neck tube and finished up with a heated jacket!
Was served by Pierre who was very attentive and patient whilst I tried several options. He also made a few additional suggestions on top of what I had in mind. - Benchmark service, excellent.

February 7, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks very much - please come back soon

Rated 5 out of 5 stars

Pierre was excellent as he is always

Pierre was excellent as he is always. He helped me with an issue with my new to me motorbike and took the time to tell me what he had done too. He also helped me choose the best for me bike lock and bag to go on my bike. He even fitted the bag for me. Great service with a smile too. Will see you all soon.

February 4, 2023
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks again - much apprecieted

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