BikeTiresDirect.com Reviews 20,179

I've been buying from BTD for many years and have always been happy with the price, selection and service. They are consistently great.

I ordered two tires but only one tube … after reading my final order i contacted you. I immediately got a personal reply and the tube was added to the order and the order was shipped. This is just old fashion customer service … not AI, thank God, just humanity in a business. The way it was when I grew up in the 1960’s.

Fast shipping, good communication, and trust from many past purchases….my first go-to for all my bike needs.

Such a pleasure. Flawless transaction and customer support by a team of professionals. I called their help number and was quickly connected with a representative who was able to answer my question and provide a quick solution. It’s so refreshing and increasingly rare to find an online bike shop that clearly cares about their customers. A+

Prompt shipping, easy returns and no hassles. Also excellent selection

Exact item ordered was delivered in a reasonable and acceptable time frame.

Good customer service, prices, and no issues, all around great retailer.

Was not happy with customer service

The small parts I ordered came on time and were exactly what I needed. Great service!

No issues ordering or shipping.

Order arrived on time and well packaged. The price was competitive as well. I purchased the new Garmin 820 radar unit and a seat mount for Garmin devices.

Easy to order, fast shipping

Always a great experience! Great prices, fast shipping. No issues whatsoever.

They have a little bit of everything, I've purchased tires and components from them at reasonable prices, shipping is always fast, everything shows up in pristine condition

The product I was looking for was available at a competitive price. The reviews are very important to me as they are relevant because they are fellow cyclists. These gloves are light weight while offering an ample amount of padding in the right locations for my road cycling. I have taken a 3 hour ride with temperature 55-62 F and I was comfortable. I don't think I would wear these gloves below 45F because they do breath pretty well while still offering some resistance to the colder temperatures while riding.

Having been a long time customer of BTD, they're always spot on with prices, purchase process and shipping. Only have had to do a few returns over the years and they make the process simple. Will continue to be a patron.

Straight forward ordering process, and accurate product inventory.

I didn't have to pay a tariff. Everything arrived without damage. Delivery was fast. My items fit well. Thanks

Biketiresdirect is always a pleasant shopping experience. They have almost anything you could want (not just tires although they have those too) and have some of the best deals and sales. I buy from them often and appreciate the experience they have put together.

Complicated situation but it got sorted out fairly quickly. Great customer service.