Bildelaronline24 Reviews 

What has hapened with this site? it used to be soo good and serviceminded. now its just useless, getting parts thats not right or is faulty, no response or moneyback or anything,

en bra sida som blivit en skitsida. ingen suport eller respons. fårsaker somär trasiga eller inte passar trotsatt jag köpt saker de rekomenderat och sagt passar.

Part did not fit my car, even though it said on their website. Seemed to be an older part in the package for when searching the web part looked different (same art.number).
Reply from costumer service took so long that the 14 days of return was passed and i would have to pay for sending back and not even getting full refund.
All answer I got was "Please be informed that the information provided on the website combines only few characteristics of the car. So the information is based not on the whole car info."
Never going there again.

I had the bad luck of making a purchase from these guys @(bildelaronline24.se). I ordered a gas spring for the trunk and asked their technical department about the compability, they ensured me that it was correct - as their website stated, but instead the part they sent was to be used for the hood. They then refused to let me re-send the item and get the correct ones instead and where very unreasonable about this whole ordeal. I would STRONGLY recommend against shoping at this site.

My first thought was: to cheap (-80%), probably a scam of some sort, but hey! lets try it anyways. Not so much money to loose.
Now, a few days later, i want to by shares in that company.
One of best experiences i`ve had when buying on-line.
Fantastic

Dear bildelar-online and to the attention of your vice-president,

This is my answer to bildelar on their request on "How do you rate us"


What do yo think you will have for rating after your total fail to send me the parts I ordered.

1. On 160329 I ordered (2528559) one brake rotor and a "stödbens-lager". You could not deliver and I got my money back.

2. On 160405 I ordered another (2565496) "stödbens-lager" (RU-2328, 712,98SEK) and I let you know that in fact I only needed the bearing (lager). You sent me the strut w/o the bearing and when I should mount the unit I discovered that the bearing was missing . I let you know that the bearing was missing. “Stödbens-lager” translated from Swedish to English is “Strut bearing”.

3. On 160518 I discovered on your web-page that you had made a compliment where I could buy only the bearing. I ordered (2778322) the bearing on 160518, part.no. M269.02, and paid 193,48 SEK which price I got from you. I did not need to pay the fright this time.

4. On 160524 I got above delivery but that was not the bearing just another stödbens-lager w/o the bearing with your part. no. 33546. You were unable to delivery just the bearing M269.02.

5. On 160630 I returned the both "stödbens-lagren" free of charge after agreement with you.

6. On 160712 I discovered that the money had been placed on my “bildelar-online account”.

8. On 160819 I at last got my money back on my privat account. That was after 37 e-mail from me and 49 e-mail from you over a period of 20 weeks and 2 days!!

9. The 49 e-mail from you had been made by 10 different people, which not seems to have any co-operation with each other. Most of these 10 people have very little or almost no experience of spare parts.

10. What do you think you will have for rating from me? I agree that your prices are good, but do not think I will order anything more from you!

Göran Blomberg

Sent an order for parts that I was very careful to make sure that they were in stock (will be sent within 24 hours).
Quickly got the order acknowledgment, but after 5 days, I wrote to them on wondering when they would send the parts, got the answer that they were waiting for a part. After 7 days, wrote to them that .If you can not guarantee that I have the parts in 5 days
I must terminate the order on ordering parts elsewhere.
was told that the order was sent. so it took them 160 hours to send a 24 hr orders
waited five more days until I contacted them again on asking where the parts were,
so they sent search link again in response, so I wrote to them, no wonder that Germany lost the Second World War, when 24 hours in Germany are 160 hours in the rest of the world, perhaps it was a few profanities too.
And that it is faster if I order from China
Now I have been waiting for 400 hours on that order, which would be sent within 24 hours
and it is not possible to track in Sweden.

So if you need parts quickly by (about 14 days), there are faster sites that you can order from.
Good prices, poor service, poor HELP, AND NO PARTS.

2016-09-07
Now it was not only Bildelaronline.24 that was causing that it took excessively long to get the parts ( about 2 months), 3 weeks to get the parts from the warehouse, then disappeared the packets between Germany and Sweden. Unable to track in Germany. Unable to trace in Sweden. all this because they did not have all glow plugs at home.

you sent a return form so I have sent back the parts that I do not need + the empty box that would hold the Front Brake Pads Set to Volvo.
(The package appeared to have had a hard life)

NOTE TO BILDELARONLINE.24.

If an item is out of stock. Inform the customer about this situation.
(you did nott)
  Notify the customer when the goods are expected to come in stock.
(you did nott)

...A sprained trust is hard to fix..

Last week I got a call from Bildelaronline24 regarding my review.
I was under the impression that they took my complaint seriously and will solve my complaint satisfactory to both sides.
I think the representatives name was Nicholas and he sounded upright and that he would sort things out for the best.

Ordered an ignition distributor, got it in fair time.
I wrote and ask how to do get the pawn back and from the answer it is my opinion that that is impossible.
If the distributor had worked, why order a new one?
"Ifthe manufacturer will accept the old part (it should be in a stategood enough to be refurbished by manufacturer), then we will refundyour deposit. When you send the old spare parts that have a crack,the propeller shaft break or difference in amperage / power,compensation of the deposit can not be paid. You must know that thiswhole process of sending the old part, receiving it, re-sending it tothe manufacturer, reviewing by the manufacturer takes at least 1month. Be ready to wait at least 1-2 months for reviewing of the oldpart and returning of the deposit (in case the part will be acceptedby manufacturer)."

I can just say a proffessional online store with great customer support!

cheap and perfect always original parts