Reply from Bildeleekspert
Hello! Thank you so much for your review! We will try to continue to provide you with the best experience in the future. Best regards, bildeleekspert Team
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4.3
Excellent
80 reviews
No history of asking for reviews
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god service ptis ok
August 11, 2023
Reply from Bildeleekspert
Hello!
We want to thank you for your time and positive feedback!
Best regards,
Bildeleekspert Team.
Quality parts at good prices!
January 14, 2022
Unprompted review
Reply from Bildeleekspert
Hallo,Gianluca!
Thank you for your feedback.
Have a nice day!
Best regards,
Bildeleekspert Team
Completely untrustworthy - avoid these people!
Send the wrong part and refuse to admit fault, or pay for the shipping for me to return the part.
The website clearly shows it's the correct part, with a green banner saying it's for a Golf IV 1J1 - however it's the wrong part and doesn't fit. I put it my license plate number, and it shows this part.
I went to thansen after recieving the wrong part, as I couldn't wait longer with broken wipers, and guess what - I gave them the license plate, and I got the right part...
Their customer service says "in some cases the online search may be insufficient, therefore we recommend our customers to contact us for a manual compatibility check with our technical department to ensure the correct match"
Nowhere on the website when placing the order does it say this,
Clearly bileleekspert's fault, but they are refusing to take responsibility.
Terrible customer service - avoid this company!
May 16, 2020
Unprompted review
Reply from Bildeleekspert
Dear Michael,
thank you for your review.
We confirm that search by license plate number or car details cannot guarantee 100% of compatibility, because you can install different types of spare parts with different characteristics and due to the changes that the manufacturer made during years.
OEM codes are indicated for comparison in the description of every spare part.
It is always better to check the compatibility with the help of the VIN / Chassis number. Our customer service is always at your disposal to dispel any doubts.
Let us remind you about Safe Order. It is worth while activating this function by placing an order. It gives you a possibility to return products in original state within 100 days at our expense.
Best regards,
Bildeleekspert Team
Reply from Bildeleekspert
Kære HHJ,
mange tak for din anmeldelse og de 5 stjerner!
Med venlig hilsen,
Bildeleekspert Team
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