Bill's Restaurant & Bar Reviews 

We ate at Bill's Greenwich on 17 April. There were eight of us celebrating our daughter's birthday. The staff, particularly Sangeeta and Molly, were so welcoming and helpful. There was a wide choice of food and I felt it was good value. This is the third occasion we have organised a birthday lunch at Bill's and we'll certainly do it again.

We went to the Baker Street branch of Bills with a 30+ group.Alexsandra was FABULOUS!She was attentive,efficient,friendly and very accommodating with our group.

The Bath restaurant Badly let down tonight , quick pre theatre supper went Badly wrong. 35 mins after arriving had to chase up our starter, a further wait just to be served burnt inedible calamari which was sent back, lots of apologies, complementary drink and then a further endless wait, 70mins after our arrival no food, we left making our feelings known to who we assumed was the manager. Shockingly poor service won't be going again.

Food was great.Customer service was wonderful and Lee from the Bill in Kingston was amazing.

It was a really good experience, Mia was very polite and helpful and I would come again.

Just awful 4th try in Milton Keynes how can they get it so wrong - sit people down get them a drink order their food but none of that happens and 1.5 hours later after 1 drink and a starter we left ( again)

We arrived at Bills in Nottingham with our little dog who was welcomed with open arms. They bought us menus and her a bowl of fresh water - she also was given a menu with organic dog food, dog friendly ice cream and even dog friendly wine on it! We ordered our food which turned up quickly and was very tasty. Any extras we asked for eg more coffee or some extra cream for pancakes turned up really quickly. The servers were delightful and couldn't do enough for us. We will certainly return the next time we visit Nottingham

I went to Milton Keynes bills on Saturday 8th at 8 pm,
The server we had was kind of friendly but could’ve been better like was just quiet seemed like she didn’t want to be there really , she took our dinner plates and we asked for dessert menus she said she would bring . 20 minutes later we see she’s changed and has her bag ready to leave the restaurant then no one else came over to see us no one took over we had to get the menus ourselves . Then the manager seemed so cold he was a male maybe 30s , he did not seem professional at all seemed miserable and could not do jobs properly , we tried to get the attention of loads of staff the only one to take notice and do a good job was a young boy with glasses who was a waitress he was very friendly and understanding . Food was good but cinnamon donuts didn’t have cinnamon on

Refillable pancakes yet they take 30 minutes per set of pancakes so you can only have 2 sets

Pretty poor meal to say the least. We are not big eaters but quantity was not good and quality of food not great either.

These chain restaurants are quite adept in describing their menu in glowing terms.

The reality is very poor indeed.

As a family we dined at Bill's Restaurant at Eastbourne East Sussex. The atmosphere was pleasant and food nice, however, the drinks were expensive. I received the bill and paid. Once home I checked the bill again and to find 12.5% OPTIONAL service charge had been added. At no point were we told of any additional service charge and at no point did I agree to added service charge. An unexpected £5.36 service charge spoilt the experience we had at Bill's and would suggest that it is made clear before and especially at payment if any additional charge will be made. As with many companies, there was a lack of transparency. It is unlikely we would dine at Bill's Eastbourne again.

Bills - Norwich

Terrible service the bartender was nice but that's pretty much all I can say positively .. the front of house was just unkind and had a bad attitude. I walked in for a drink by myself, there were three tables empty by the window the place wasn't stacked and wasn't busy at all... In fact when I walked in all the waiters and bartenders and front of house were standing at the bar having a chat not paying any attention to anyone around so when I walked in the only way to get their attention was to go to the bar and order my drink otherwise I'd be probably waiting for a while until they finished their conversations. . I was told the front windows were reserved for guests even though one table had dirty plates on it.... Okay... me coming in alone for a drink means I am not a guest? She must've felt really silly when all that time I was there the three empty tables remained empty. This front of house lady will lose you business..... The bartender just gave me a funny look as he was happy to let me sit wherever. I'll be contacting the manager as this is not how you treat people especially when everything is so expensive. Never have been treated so unkindly and unwelcome, I wish I left the drink and walked out as that was the worst experience I've had in a restaurant. 0 stars and will never return. Such a shame as I was looking for a private hire for a big corporate event, well done.... you can thank your front of house lady for losing this big opportunity and I will be sharing this to my connections.

Went to bills in windsor and all the staff were so so lovely and welcoming, had an amazing experience!!

Terrible and traumatic experience! Went for a regular business lunch with a client and asked the waiter if we could be seated on a larger table as the one he gave us was tiny and we order a lot of food. There were lots of tables but he refused to move us. After I told him that we would be leaving another waiter who was stood next to him called me a Tw*T! I asked him to repeat what he said as I was in shock and he repeated it again and said "you're a FU**ING TW*T!" My client that I was with said you can't talk to customers like that and he said I don't give a SH*T it's my last day! We spoke to the manager who apologised and said that somebody would be in touch within 24 hours. 5 days later and I hadn't heard a word back form anybody so had to chase head office! The manager had lied to them denying that she said someone would get back in touch with me just to add salt to the wound! I was offered a meal voucher but obviously won't be returning. This is the most shocking and disappointing experience I have ever encountered in a restaurant in my life and shouldn't happen to anybody.

Went to Bill's in bluewater for a treat as my two daughters wanted to spend there Christmas/birthday money that they had saved up. So decided to treat them to a nice lunch the staff member that severed us was nice but no different from meeting someone in cheaper establishment. The food tasted good but unfortunately the hidden service charge on the bill left a bit if a sour taste in my mouth. As the food was already expensive I don't feel I should be forced to pay a tip. It should be at my discretion. As I don't expect to be tipped in my line of work. Paying a extra £12 pound on top of my meal was not fair and I definitely won't be eating there again.

Had the loveliest experience at Bill’s on my birthday! The staff were incredibly kind and made the day feel extra special. They surprised me with a complimentary dessert, complete with a birthday candle—such a thoughtful touch! The service was warm, attentive, and welcoming. A perfect place for a celebratory meal!

Great food and great service. Ala looked after us and was informative, polite and good fun. Thank you Bills. PS. Follow your dreams Ala.

Excellent care and customer service from the staff. Especially Norbi who offered great service and was very attentive to us making sure we were we looked after

Great customer service from states including Norbi which is one of the staffs. Very clean and organised in serving

Lee and Shai were amazing! Great suggestions, food was delicious, such a lovely evening! Thank you!