Bimble Solar Limited Reviews 

124
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast delivery times, noting that all online orders arrive securely packaged, promptly handled, and reliably ahead of schedule. People also deeply appreciate the incredibly helpful staff, mentioning that customer service representatives always offer brilliant product knowledge, friendly communication, and prompt support. Some reviewers were not happy with occasional logistical mistakes involving incorrect items sent and difficulties during product problem resolution. A few consumers experienced receiving wrong parts or dealing with replacement delays and administrative hurdles that required extra time to completely fix.

What people talk about most

Service

People report positive experiences with service, highlighting prompt communication, helpful telephone... See more

Product

Customers had positive experiences with product, frequently highlighting fast delivery, competitive prices,... See more

Staff

Clients share deep appreciation for the staff, frequently noting that the team is attentive, approachable,... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpful team and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, we were able to talk to a person on the telephone and get advice on actual stock rather than what it says on a screen. After having many bad experiences of companies taking your money... See more

Company replied

Rated 5 out of 5 stars

Easy online ordering process. Clear pricing and delivery options. Had to change order after changes to circumstances. Simple email to customer services and they made all necessary changes without... See more

Rated 5 out of 5 stars

Easy to purchase online and very quick delivery. Delivery driver called and asked where we wanted the pallet etc and delivered it right to the back door. Made it easier for us as the batteries are hea... See more

Rated 5 out of 5 stars

Excellent company to deal with. Bought a bluetooth temperature sensor which I am very happy with. Delivered promptly and well packaged with complementary sweets which was a nice friendly gesture. Reco... See more


Company details

  1. Solar Energy Equipment Supplier

Written by the company

Bimble Solar Ltd are suppliers of off grid solar and renewable energy systems to customers in the UK, Europe and around the world. Specialising in Off Grid we offer any size of system suitable for boats, campers, vans, houses, farms, rural communities and villages.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

124 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(124)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and efficient

I've ordered a couple of batteries from them. Both palleted to me very quickly undamaged etc. so I can't fault the company at all.

October 5, 2026
Rated 5 out of 5 stars

Easy online ordering process

Easy online ordering process. Clear pricing and delivery options.
Had to change order after changes to circumstances.
Simple email to customer services and they made all necessary changes without any fuss, excellent service.
Will definately use Bimble Solar for any other Solar requirements I have and will recommend to others.

September 27, 2026
Rated 5 out of 5 stars

Top-tier service and unbeatable prices…

Top-tier service and unbeatable prices — my go-to solar supplier!
​I’ve used Bimble Solar multiple times now, and they consistently deliver across the board. Their prices are easily the best on the market without compromising on product quality. Delivery is always quick, well-packaged, and smooth. Whenever I need reliable components for a solar build, this is the first place I check. Highly recommended!

September 25, 2026
Unprompted review
Rated 2 out of 5 stars

Wrong Panels then Faulty Panels

Starting on 15/08, I received the wrong 2× solar panels. Mistakes happen, and to their credit Bimble arranged a replacement fairly quickly, with the correct panels delivered on 19/08. Unfortunately, these replacements were clearly used and faulty — scratches across the surface, visible wear, and even bird droppings. At the same time, the courier failed to collect the incorrect panels, leaving me with 4 panels in total.

What followed was a long, drawn‑out attempt to organise delivery of 2 new panels and collection of the 4 now sitting in my garage. After repeated chasing and no meaningful progress, I requested a refund on 30/08 because I needed to complete my build without further delays.

I’ve given 2 stars rather than 1 because the refund itself was processed promptly. However, the courier then failed to collect the panels twice. By 14/09 — two weeks after my refund request, I cited Torts (Interference with Goods Act) to get the panels removed, as they had been sitting in my garage now for a month. I set a deadline of 22/09 at 5pm for collection before storage and disposal charges would begin. They were finally collected today at 3pm (22/09,) after yet another failed attempt caused by a “system glitch” creating duplicate collection dates.

Furdero, the courier, were consistently poor and likely responsible for several failures. However, Bimble did not manage the situation effectively. I have serious concerns about both their stock quality and their order accuracy, given that I received incorrect panels followed by used/faulty replacements. For what it’s worth, I believe Bimble could have avoided weeks of delay simply by refunding on failure, and issuing a fresh order for the correct panels instead of “chasing in the background.” This is Bimble’s chosen courier, and they are accountable for the courier’s failures. I understand retailers have limited control over courier operations, but it should not have taken five weeks from the first incorrect delivery to finally close this issue.

During this process, I ordered 2× panels from City Plumbing, free delivery, managed directly by them, and had no issues whatsoever.

I will be leaving similar feedback regarding Furdero.

September 22, 2026
Unprompted review
Bimble Solar Limited logo

Reply from Bimble Solar Limited

Thank you for taking the time to leave your feedback, and I’m genuinely sorry for the problems you experienced with your order.

For smaller-volume deliveries and collections of our panels, we use Furdeco, as standard parcel couriers are unable to safely handle items of this size. Unfortunately, on this occasion there were a number of issues with the service provided, and I completely understand how frustrating and disappointing this must have been for you.

I would also like to reassure you that we do not hold or supply used stock. All of our panels are supplied new and are sent out in reusable protective bags. If the panels arrived scratched or with any contamination on them, this is certainly not the condition we would expect them to reach you in. Whenever a customer receives panels in an unacceptable condition, we will always arrange a replacement.

We are very sorry for the inconvenience caused throughout this delivery and collection. We are discussing the circumstances of your order directly with Furdeco to understand how the service fell so far below the standard both we and our customers expect.

This is not representative of the service we normally experience from Furdeco, but that does not lessen the inconvenience caused to you on this occasion. Please accept our sincere apologies.

Rated 3 out of 5 stars

Good range of products although…

Good range of products although couldn't see Y cables/combinator cables on website so ordered elsewhere. I went to pick up panels but wrong ones were loaded onto van (not sure how as big size difference) so had to make return trip of 1 hour to remedy. All sorted on phone though and pleased with panels and fitting kit.

September 3, 2026
Bimble Solar Limited logo

Reply from Bimble Solar Limited

Hi Kevin, thanks for the feedback. Our Y cables are found by searching for 'branch connectors' and also within the relevant section for Staubli products and MC4 related items. I'm sorry your panels were mispicked and given to you, our warehouse team have apologised for their mistake and glad you were understanding. Let us know if you need any further help as you progress with your project.

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