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Rated 5 out of 5 stars

I was really impressed by BimmerTech all around. Their web site was easy to navigate. I used the chat function and was quickly emailed by Jose who was awesome getting my order processed. I opted to... See more

Company replied

Rated 5 out of 5 stars

My X5 2013 got updated to 2022 new map-Perfect Map. Took less that One Hour. Just Plug-&-Leave USB & motor running & watch on Navigation Map-Screen downloading progress. The only one reminder:... See more

Rated 1 out of 5 stars

Please be aware that you will be receiving import duty on products you buy from them . No sales person will notify you of this but respond with “As noted in our terms and conditions, any VAT, customs,... See more

Company replied

Rated 5 out of 5 stars

I installed the Alpha One amp and subs in my M240i and WOW was I impressed! The sound has opened up dramatically with rich deep bass and clear highs. The support team responded quickly to all my que... See more

Company replied

Company details

  1. Auto Parts Manufacturer
  2. Car Accessories Store
  3. Car Equipment Accessories Store

Written by the company

Premium audio upgrades, retrofits, and technology solutions for BMW, MINI, and Tesla. BimmerTech specializes in OEM-style integrations designed to enhance sound quality and driving comfort while preserving the factory look of your vehicle. Our Alpha One audio systems deliver powerful, immersive sound engineered specifically for BMW and MINI models. We also offer wireless Apple CarPlay & Android Auto, cameras, coding, and multimedia upgrades, all seamlessly integrated with your vehicle’s original interior and iDrive system. Shop online or visit our Orlando showroom.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

260 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I received the map update for my 2014 X1

I received the map update for my 2014 X1. The specification and ordering was easy and the fully loaded USB showed up quickly. Installation instructions were easy to follow and the install was faster than I thought. I've been running it for a few months now and it's been a great upgrade. No glitches and so far all the roads, even the newest ones in my area, are listed. Good service, price and product.....plus I did it myself and in my own garage.

February 1, 2022
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE

I purchased the Rearveiw and Frontveiw cameras with the MMI Prime unit for $1300. Never did get it to work.
Tech support is very friendly once you get ahold of them. It is just that they absolutely insisted it was an installation problem.
I pulled the car apart 6 to 10 times to take pictures and send them. Their responses sometimes seemed like they were not following my past messages. The messages were email and my replies and responses were there on my computer and easy to go back and reveiw.
They finally wrote me off and quit responding to me. My problem was intermittent so they said I must have wired it incorrectly but it is very simple plug and play.
The Front camera plug did not work. They never offered to replace so I hard wired bypassing the bad plug and it worked. But the real problem was the MMI control unit. Both cameras worked but not when I put the car in reverse. When I needed it to work.
So if it works when you get it great. Beware they will not honor any warranty if it does not. I gave up sold the car. Scratched the interior broke an interior piece because I had to pull it apart so many times.
Do not get warm and fuzzy that they respond to bad reviews. The question is did they resolve the problem. I learned the hard way and am trying to help someone else not to make the same misstake. So at your own risk you have been warned.

Response to Bimmertech
There was no damage to the wiring or the unit when I originally installed. The damage happened due to the multiple times they asked me to take pictures of the install. As well as to me insisting on sending it in.
40% Restocking fee minus any damage. I paid $1300 for this and expected better customer service.
Maybe offering to replace the system free of charge. Or at least pay for shipping. Then there is the part you shipped that I never received and no one their would answer my emails.
I sold the car for other reasons but this experience took a lot of the fun out of it.
I STAND BY MY REVIEW!!
Take my word or theirs again
You Have Been Warned

January 9, 2022
Unprompted review
BimmerTech FZE logo

Reply from BimmerTech FZE

Dear Jacee, it’s so unfortunate you had to sell your car due to damages, however from what we can see from the conversation you had with our support team, as well as from the pictures of the MMI, the harness and aux cord were damaged during the installation. We offered to test the module in our Orlando office to come up with the repair/replacement solution that would suit you best. Once we were positive the camera issues derive from the broken connections, we gave you a few options to handle this situation:

1) a purchase of another harness and an aux cord
2) giving away the product for a refund (minus the restocking fee)
3) fixing the connections on your own once we send the MMI back from the testing

You chose the third option and decided to take on the reparation responsibility at your own risk. We’re sorry to hear you have undergone further problems, but we do feel we did everything we could on our side to help you out.

Rated 5 out of 5 stars

The product and service are…

The product and service are outstanding. Whenever i had an issue or question...they where quick to respond and provide guidance and solutions.

December 14, 2021
Unprompted review
BimmerTech FZE logo

Reply from BimmerTech FZE

We always hope to do our best and it’s very rewarding to hear you feel that as well :) Thank you for the feedback!

Rated 5 out of 5 stars

map update

I recently ordered the map update for by 2016 X5. The website was easy to use and the price was cheaper than OEM. Installation was also very straightforward. Highly recommend

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

Map upgrade for my X6

When I ordered a map upgrade for my x6, I didn’t think it would get here so quickly. Along with email updates as to the progress of when it would arrive. I was pleasantly surprised to find out how easy it was to install and took no time at all. Plugged it in, hit upgrade and walked away while it did its thing. Works perfectly! Love when I find a company like this. Good job guys.

November 20, 2021
Unprompted review
Rated 5 out of 5 stars

The support is fantastic

I purchased all but the subs (will in the future). First the amp the followed up with the mids/tweeters. The post installation support was amazing. Maciej Stalmach, helped me with a tune for the amp once everything was installed with about 8-10 different tune iterations until we landed on an amp tune for me. Just awesome.

October 25, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome Upgrade!!!

The product and service is outstanding.
I was very reluctant to spend $1,600 but I'm glad I did.
I still can't believe how superior the Alpha One Speakers are over the stock Harmon Kardon speakers.
I purchased all (16x) speakers and it sounds like a concert in the car.
Much more crisp and clear sounds at all volumes.

October 7, 2021
Unprompted review
BimmerTech FZE logo

Reply from BimmerTech FZE

Great to hear you experience such a difference! Enjoy your new sound and stay safe, BimmerTech team.

Rated 5 out of 5 stars

Perfect replacement key fob.

We recently bought a used BMW with only one key fob. The one from BimmerTech is identical to the OE fob. It works perfectly and took only seconds to program.

October 5, 2021
Unprompted review
BimmerTech FZE logo

Reply from BimmerTech FZE

As OEM key fobs do :) Glad everything went smoothly! Stay safe, BimmerTech team.

Rated 5 out of 5 stars

I recently purchased the Satellite…

I recently purchased the Satellite Radio upgrade for my 2014 BMW. The dealership wanted over $700 to upgrade my radio and then I found BimmerTech. I could not believe the saving and upgrades available for a fraction of the price. I am not a very tech savvy person but this upgrade was easy to understand, very easy to upgrade and maybe took 10 minutes total once I connected with the technician from BimmerTech. I would recommend 1000% using them for your BMW upgrades.

September 24, 2021
Unprompted review
BimmerTech FZE logo

Reply from BimmerTech FZE

Thank you for the high rate Damon :D We’re glad we’ve made this easier and cheaper for you. Enjoy your radio and stay safe, BimmerTech team.

Rated 5 out of 5 stars

First time Buyer with many more to come

This is the first time I've purchased from BimmerTech and I can say it was fantastic. I ordered the CarPlay activation and WiFi cable and had no problems. The instructions were great and the process very easy. I will be purchasing from BimmerTech again soon!

September 21, 2021
Unprompted review
BimmerTech FZE logo

Reply from BimmerTech FZE

Awesome! Glad the CarPlay install worked out well for you. If you’re interested in shopping again soon, we advise doing it in November ;)

Rated 4 out of 5 stars

Great Customer Service

I ordered a front-facing camera and did not know it was not compatible with my Andriod unit Unit. Contacted Bimmer-Tech and explain the retrofit front camera was not compatible and can I return it for a refund. The Technical Support Adrianna Kindziuk assisted me in getting back my refund 20% less restocking fee. This is what I call great quality service and will use them again.

September 17, 2021
Unprompted review
BimmerTech FZE logo

Reply from BimmerTech FZE

Always happy to hear our team mates deliver the best support :) Thank you! Stay safe, BimmerTech team.

Rated 5 out of 5 stars

I ordered the map upgrade for my 2011…

I ordered the map upgrade for my 2011 E93 from BimmerTech. The instructions were clear and the update proceeded without a hitch. It's nice to have an updated GPS in my 10 year old BMW.
Thanks!

August 19, 2021
Unprompted review
BimmerTech FZE logo

Reply from BimmerTech FZE

This company was created with cars like yours in mind :) Great to hear you’re happy with your update! Stay safe, BimmerTech team.

Rated 5 out of 5 stars

Great Service

Great communication and Service. We have a tecnical issue that ws resolved quickly.

August 16, 2021
Unprompted review
BimmerTech FZE logo

Reply from BimmerTech FZE

Good to hear that Kenneth! Thanks :)

Rated 5 out of 5 stars

Tried different types on Map Updates…

Tried different types on Map Updates for my BMW M435i. Spend a lot of time and money and to no avail until I tried bimmer-tech's solution. It was simply the easyest and least complicated. Ordered it. Got it and plugged it in. Followed the instructions and with 1/2 hour it was done. Bing Bang Boom. Love it and highly recommend it - you won't be disapointed.

August 9, 2021
Unprompted review
BimmerTech FZE logo

Reply from BimmerTech FZE

Awesome! So happy to hear it all turned out so smoothly :)

Rated 5 out of 5 stars

Thank you Nelson @Bimmer Tech

Nelson @ Bimmer Tech was very knowledgeable and professional in helping my husband and I install our Apple CarPlay. I was concerned that I would see wires or there would be damage to my dashboard, Nelson did an excellent job in placing everything back as it was. I am so pleased with my Apple CarPlay, I was so shocked I was not able to active the Apple CarPlay through BMW directly. Thank you Bimmer Tech, I will definitely recommend you & return for other coding upgrades.

July 23, 2021
Unprompted review
Rated 5 out of 5 stars

Great produce and service

Bought a beautiful 2018 X3 with 17,000 miles from a Toyota dealership. I assumed it had SirusXM which it didn't. I ordered it from Bimmer Tech and spent more to have a tech help me set it up. They were reasonable in price and extremely helpful since I'm a computer dinosaur.

July 13, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered the latest map update for my…

I ordered the latest map update for my 2016 X3 and it was simple and easy. My local BMW dealership no longer offered the update for my model and year so this was a great alternative. Fast shipping and easy install.

July 9, 2021
Unprompted review
BimmerTech FZE logo

Reply from BimmerTech FZE

Thanks Marty! Happy to hear it all turned out so smoothly. Looking forward to another map update next year ;)

Stay safe, BimmerTech team.

Rated 5 out of 5 stars

Top Quality OEM Product with Amazing Service

The customer service is top notch. You definitely get what you pay for, and this is a high-quality product with unbelievable support that the staff at BimmerTech stands by. Thank you everyone at BimmerTech!

July 3, 2021
Unprompted review
BimmerTech FZE logo

Reply from BimmerTech FZE

Thank You Ted! Pleasure is all ours :) Stay safe!

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