Banner for Bio&Me

Bio&Me Reviews 

180
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for being delicious, healthy, and filling, making them an enjoyable part of their daily routine. Many appreciate the natural ingredients, lack of added sugar, and the positive impact on gut health and energy levels. People frequently highlight the great taste across various products like granolas, kefirs, and porridge, often noting balanced flavors and quality. However, some customers also noted concerns regarding product descriptions and packaging. A few people felt that certain products had an unpleasant or chemical taste, or that the flavor listed on the packaging did not match the actual taste experienced. Additionally, some reviewers reported issues with packaging arriving damaged, with contents spilled, or found the container size to be misleading.

What people talk about most

Product

Users describe positive interactions with the product, with many reviewers finding the granolas and porridges... See more

Quality

Reviewers mention positive feedback about quality, with many praising the taste and filling nature of... See more

User experience

Customers report positive experiences with the user experience, finding it perfectly suits healthy eating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Bio granola range. Suits my healthy eating plan perfectly and Im now a breakfast eater as I never really enjoyed cereals but these granolas are so tasty and filling. I weigh 40grams as thats plen... See more

Company replied

Rated 5 out of 5 stars

Bio&Me’s Cocoa Overnight Oats are a great option for anyone looking for a quick and healthier breakfast choice. Being gluten free and labeled “no added sugar” is a big plus for those who are mindf... See more

Company replied

Rated 5 out of 5 stars

I’ve been loving Bio&Me products lately, they’ve become a start in our home. The granola is so tasty, with the perfect crunch and just the right balance of sweetness. I love that it’s made with natu... See more

Company replied

Rated 5 out of 5 stars

I tried the golden syrup flavour porridge from Bio & Me the other day but it’s so much more than just golden syrup! There’s dates, almonds, sunflower, linseed and pumpkin seeds, quinoa flakes, all squ... See more

Company replied


Company details

  1. Food Manufacturer
  2. Food Producer
  3. Food Products Supplier
  4. Health Food Store

Written by the company

Hi, we’re Bio&Me. We make food that’s genuinely good for your gut - without making life complicated. Our recipes are packed with diverse plant foods, and our kefirs are naturally fermented with live cultures - all designed to support gut health and taste great. Founded by gut health expert Dr Megan Rossi. Because looking after your gut should be easy, enjoyable, and something you actually stick with.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(180)

152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor service

Ordered before Christmas EVRI the courier sent me a message saying delivery was delayed . Heard nothing so checked with EVRI who said contact buyer as delivery was over 5 days and ask for a refund or resend order

Contacted firm numerous times sent them screenshots from EVRI no response re my
order. Will never order from them again . No refund

January 6, 2025
Unprompted review
Bio&Me logo

Reply from Bio&Me

Hi there, we’re really sorry to hear about your experience and completely understand how frustrating this must have been 😔 We’d like to look into this and make it right. Please contact us directly so we can resolve the issue and arrange a refund or replacement as quickly as possible. We really appreciate your feedback and are very sorry for the inconvenience caused.

Rated 1 out of 5 stars

Stale tasting granolas and unsatisfactory customer service

I’ve been a loyal Bio & Me customer for over six months, receiving 6-8 boxes of granola monthly via subscription. However, my recent experience with the Cashew and Almond granola has left me deeply disappointed. Both boxes tasted stale and synthetic, and I ended up discarding over 80% of the product after trying just one portion.

When I reported the issue, I provided all the requested details and photos promptly. In return, I received an apology and 4x £1 vouchers as a goodwill gesture. Unfortunately, these vouchers cannot be used together, meaning only £1 off per box. This doesn’t apply to my subscription anyway, so I was essentially told to spend more money to benefit from the resolution.

A quick glance at Trustpilot shows multiple negative reviews echoing similar concerns about product quality. It’s disappointing that my experience aligns with these recurring issues, and the resolution offered felt inadequate given the circumstances.

Bio & Me products are usually of a high standard, but I sincerely hope the company reconsiders how it addresses customer complaints and ensures the quality of its products matches its reputation moving forward.

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

A great help

It can be hard to pin down cause and effect when it comes to health. But I can say with some certainty that my digestive wellbeing, and in turn my mental health, has improved since I began eating Bio&Me cereal for breakfast a couple of years ago. And for that I'm very grateful.

November 5, 2024
Unprompted review
Rated 1 out of 5 stars

I have not liked any product so far

I have not liked any product so far:
- cocoa and hazelnut granola
- toffee porridge
- apple and cinnamon porridge

The granola is very stale. These all taste bitter. The seeds are unpleasant in the porridge.

If you have any taste buds, steer clear!

August 6, 2024
Unprompted review
Rated 1 out of 5 stars

Stale Granola

Bought 2 different packets of this from Asda, both were stale & off. I notified them via Facebook & to be fair they came back quickly, but were completely uninterested to have it back & find out what was wrong.

They sent 2 replacement boxes (Cashew & Almond), one was just about ok. The second I opened the other day, it was OK for a few days, but since being open it's gone really stale tasting this morning.

The Cashew & Alomd really is the most hardcore uninteresting granola we've ever bought of tasted. I don't want anymore replacements!! The berry one which was stale too, tastes completely synthetic. Never again!

June 10, 2024
Unprompted review
Rated 1 out of 5 stars

Sugar?…

I bought the vanilla kefir yogurt and was excited by the fact that it says no sugar. I don't like sweet things particularly and sugar, obviously, won't help anyone restore their gut biome. This yogurt or kefir (which is it?) is so sweet, it's vile, and it begs the question what is in it exactly? I don't think I trust it

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Bio&Me Vanilla Kefir yoghurt - Absolutely Delicious This has got to be one of the most…

This has got to be one of the most delicious Vanilla Kefir yoghurt's I've tasted. For someone like myself who avoids sugar, but likes a little sweetness, this is perfect. The makers of this live cultured kefir yoghurt have also been very clever by including Chicory Root, which is a pre-biotic. Works in perfect harmony with the pro-biotic live culture.

March 20, 2024
Unprompted review
Rated 1 out of 5 stars

Kefir Live Vanilla Yoghurt not pleasant to eat.

I decided to try Bio&Me Yoghurt and was very disappointed. It gave me really bad indigestion. I tried it for three days to see if it was a one off but it wasn't. I looked at the ingredients and found that chicory roots were added to the Yoghurt. Why? Yoghurt should be a pure dairy product.
There was a lovely smell of Vanilla when I opened the pot however the Vanilla taste did not come through in the taste. The taste was unusual and not pleasant at all. My partner agreed with me. Well, I'm sticking with known brands from now on. I did complain but it seems the company has no customer support.

April 16, 2024
Unprompted review
Rated 3 out of 5 stars

I do like it

I do like it. The trouble is that the one I have is called cocoa and hazelnut but I've yet to see a hazelnut. I have instead seen skin on almonds. No hazelnuts at all! Disappointed really as hazelnuts have a particular taste better than almonds but also it's misrepresentation.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

I must admit that I got into some very…

I must admit that I got into some very bad eating habits ,and my blood sugar levels went up to about 7.5 .
So I taken my diet more seriously and now eat the PREBIOTIC BIOandME as Part of my changed diet.
I eat it dry at breakfast time and it is really crunchy and I really love it.
Roger Thomas
Up date
The sugar content is very low and really help me control my blood sugar levels which is better than snacking on sultanas which have a very high level of sugar at 75%to 80% sugar,the same applies to grapes and certain fruits.
The other Bio&Me is gluten free and that is also very useful.
DrMegan Rossi has come ùp with Granola that is very and healthy,my wife is a Medical Herbalist and will recommend it to patients with certain issues.
WITH THANKS

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

Good for you!

Really pleased with breakfast Bio&Me gut loving granola. 6 portions, think I had 8. Delicious with yogurt or milk, fruit. Didn't send me glucose high, so no low blood sugars 2hrs after, as is the case with other granola I've had( no I'm not diabetic. Just don't respond well to high sugar foods. Great value for money. Great for my poo too!

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

Healthy, comforting and yummy

Healthy, comforting and yummy food. I adore the porridges, the granola and yoghurts are also amazing.

Customer service is fantastic, friendly and responsive. Couldn’t ask for more :)

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

One of the healthiest ways to start your morning!

This is a great cereal, I have had many different packs from granola to porridge and this is fantastic, lots of health benefits plenty fibre and low on sugar.

I definitely do recommend for anyone who is looking for a better diet and this will also improve your gut biome.

March 21, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look