I became aware of the Bio-D company about ten years ago. Have tried more of their eco-friendly cleaning products & soaps since then & am very pleased with the results. No horrible chemicals to ir... See more
Company replied
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Review summary
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Reviews shaping this summary
Great products, much more natural e.g. washing up liquid has far less ingredients, therefore less chemicals than other alternatives, good for our health, good for the environment. Washing powder is gr... See more
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I love using bio d products because they work without upsetting my allergies. Even the fragrances don't set off an allergic reaction. I like that my home feels safe and clean. I use the laundry soluti... See more
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Have used this company for a long time, usually products in shops so this is the first time I've bought directly from them. Excellent for eco/vegan etc living and their range keeps growing. Much appre... See more
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Company details
Written by the company
Bio-D is a leading brand committed to producing high-quality, eco-friendly cleaning products that are both effective and sustainable. Our mission is to provide customers with cleaning solutions that are gentle on the planet while still delivering exceptional cleaning power. We believe that maintaining a clean environment should not come at the expense of the Earth's health, which is why we ensure that all our products are made with biodegradable ingredients and are free from harmful chemicals. With a wide range of cleaning products, including laundry detergents, surface cleaners, hand soaps, and dishwashing liquids, Bio-D ensures that your home or workplace stays spotless, without compromising on safety or sustainability. Our products are suitable for sensitive skin, vegan-friendly, cruelty-free, and certified by numerous environmental organisations, including the Vegan Society and Cruelty Free International. At Bio-D, we take great pride in our commitment to the environment. We use 100% recyclable packaging and aim to reduce our carbon footprint by supporting local suppliers and manufacturing practices that prioritise sustainability. By choosing Bio-D, you're not just opting for effective cleaning products – you're making a positive impact on the environment. Whether you're a homeowner, business, or organisation, Bio-D provides a comprehensive range of eco-friendly cleaning solutions that align with your green values. Join the growing movement towards a more sustainable future by choosing Bio-D today.
Contact info
Unit 10 Marfleet Technology Park, HU9 5LW, Hull, United Kingdom
- 01482229950
- info@biod.co.uk
- biod.co.uk
Introducing Yorkshire Rhubarb
4.8
Excellent
551 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
My order was dispatched the same day and arrived the next. Everything was securely packaged and nothing was missing or damaged. I love the products as well!
February 22, 2026
Reply from The Bio-D Company Ltd
Thank you for the lovely feedback! We're delighted to hear your order arrived quickly and that everything reached you safely. It's also great to know you're enjoying the products.
We really appreciate you taking the time to share your experience.
The Bio-D Team
Good product delivered quickly
March 8, 2026
Reply from The Bio-D Company Ltd
Thank you for your review! We're glad to hear your order arrived quickly and that you're happy with the product.
We really appreciate your support and hope you continue to enjoy using Bio-D.
The Bio-D Team
ok service
Mis information on your web site, had to check with your customer service and it was corrected . hopefully it was right!
March 5, 2026
Reply from The Bio-D Company Ltd
Thank you for your review and for bringing this to our attention.
You originally contacted us through our website after noticing the number of washes shown for the 12.5kg size. After checking this with our team, we confirmed there was an error in the image on the product page regarding the number of washes and the corresponding cost per wash. The information has now been corrected, and we appreciate you flagging it so we could resolve it quickly.
We’re glad our customer service team were able to clarify this for you before you placed your order, and we hope you’re enjoying your purchase, especially with the 10% discount applied to your order.
If you ever have any questions or need any further support, please don’t hesitate to reach out. We’re always happy to help.
Thanks again for your feedback.
Efficient
Efficient, friendly staff (no chat-not) and a UK based company producing great products. Would love the return empty container scheme to extend to Isle of Wight…
March 5, 2026
Reply from The Bio-D Company Ltd
Thank you for your lovely feedback about our team and products, we really appreciate you taking the time to share it.
We’ve checked our online system and were able to enter a postcode from the Isle of Wight and successfully create a return label for two 20L containers through our Closed Loop scheme.
If you’d like any help arranging this, please feel free to email us at info@biod.co.uk and we’ll be very happy to assist.
You can also find more information about the scheme here and to request your label for free returns : https://biod.co.uk/closed-loop/
Thanks again for your support of Bio-D.
The Bio-D Team
The courier followed instr6
The courier followed the delivery instructions which Bio-D attachec to the parcel, so well done!
March 4, 2026
Reply from The Bio-D Company Ltd
Thank you so much for your kind review.
We’re really pleased to hear the courier followed the delivery instructions and that everything arrived smoothly. We always do our best to make sure instructions are clearly passed on, so it’s great to know this worked well for you.
Thank you again for choosing Bio-D and for taking the time to share your feedback.
The Bio-D Team
Easy to order online
Easy to order online. Local collection point. Staff polite and friendly
February 17, 2026
Reply from The Bio-D Company Ltd
Thank you so much for your kind review.
We’re really pleased to hear you found the online ordering process easy and that the local collection worked well for you. It’s also lovely to know our team were polite and friendly when you visited.
Thank you again for choosing Bio-D and for taking the time to share your feedback.
The Bio-D Team
Bio D fragrance free
I’ve bought fragrance free bubble bath and shampoo and conditioner, all three are great. You don’t need a lot of bubble bath and it definitely gets grubby grandchildren clean without any skin reaction. Likewise the shampoo and conditioner leaves hair feeling clean and healthy, the heaviness has gone which other shampoos and conditioners leave on your hair.
March 1, 2026
Reply from The Bio-D Company Ltd
Thank you so much for your lovely review.
We’re delighted to hear you’re enjoying the Fragrance Free range, and that the bubble bath, shampoo and conditioner are working so well for you and your family. It’s especially great to know they’re gentle on sensitive skin while still leaving hair and skin feeling clean and healthy.
Thank you again for choosing Bio-D and for taking the time to share your feedback.
The Bio-D Team
The delivery was on time and the…
The delivery was on time and the washing product was of very good quality. I like to use Bio D from now on. Gentle on the planet and no nasties for my family.
December 23, 2025
Reply from The Bio-D Company Ltd
Thank you so much for your lovely review.
We’re delighted to hear your delivery arrived on time and that you’re pleased with the quality of the product. It’s wonderful to know you value that our products are gentle on the planet and free from harsh ingredients for your family.
Thank you again for choosing Bio-D and for taking the time to share your feedback.
The Bio-D Team
Good range of products and easy to use…
Good range of products and easy to use website. Good local UK company
February 26, 2026
Reply from The Bio-D Company Ltd
Thank you so much for your kind review.
We’re really pleased to hear you found our website easy to use and that you’re happy with the range of products we offer. As a local UK manufacturer, your support truly means a great deal to us.
Thank you again for choosing Bio-D and for taking the time to share your feedback.
The Bio-D Team
Reply from The Bio-D Company Ltd
Thank you so much for your review.
We’re really pleased to hear your order arrived quickly. Our team works hard to get parcels packed and dispatched as efficiently as possible, so it’s great to know that made a positive difference to your experience.
Thanks again for choosing Bio-D – we truly appreciate your support!
Can't recommend Bio-D enough
Can't recommend Bio-D enough - their products are good quality and reasonably priced for non-toxic and environmentally friendly cleaning products. Dispatch and delivery is always very prompt and have had no issues with damaged products etc.
The non-toxic market isn't as developed in the UK as it is in the US, so it is really good to have a British firm to support.
August 1, 2025
Reply from The Bio-D Company Ltd
Thank you so much for your review.
We’re pleased to hear that you’re happy with both the quality of our products and the service you’ve received. It means a great deal to us that you recognise the care we put into creating effective, non-toxic and environmentally responsible cleaning products — while keeping them fairly priced and accessible.
We’re also really pleased that your orders have arrived promptly and in perfect condition. Our team works hard behind the scenes to make sure every dispatch runs smoothly.
As a proudly British, independent company, your support makes a real difference. We’re passionate about helping grow the non-toxic and eco-friendly market here in the UK.
Thank you again for your support.
The Bio-D Team
Too soon to review the products but…
Too soon to review the products but ordering process & delivery were excellent.
February 21, 2026
Reply from The Bio-D Company Ltd
Thank you so much for your lovely review! 😊
We’re pleased to hear that you found the ordering process and delivery excellent — that’s exactly the experience we aim to provide.
We hope you’ll love the products just as much once you’ve had a chance to try them. If you ever have any questions or need any advice, our team is always here to help.
Thanks again for choosing Bio-D!
Reply from The Bio-D Company Ltd
Thank you so much for your 5-star review! We’re pleased to hear that you found our products easy to order, good value, and delivered quickly. It’s great to know everything met your expectations.
We really appreciate you taking the time to share your experience and for choosing Bio-D.
The Bio-D Team
Reply from The Bio-D Company Ltd
Thank you for your lovely feedback! We’re so pleased to hear you’re impressed with the products and that your order arrived quickly.
Your support means a lot to us, and we hope you continue to enjoy using Bio-D.
The Bio-D Team
Great experience shopping with Bio-D
Great experience shopping with Bio-D. I've been using their products for years and they are consistently good, with the added bonus of being environmentally
produced. I'm loving the new range of body wash, great for my sensitive skin.
February 19, 2026
Reply from The Bio-D Company Ltd
Thank you so much for your review! We’re pleased to hear you’ve enjoyed shopping with Bio-D over the years and that our new body wash range is a hit with your sensitive skin. Creating high-quality, environmentally friendly products is at the heart of what we do, so it’s great to know it’s making a difference for our customers.
Thanks again for your support.
The Bio-D Team
Brilliant products
Brilliant products, brilliant service. I've just used the bathroom cleaner and the limescale remover, and my bathroom is gleaming! Thank you Bio-D.
February 1, 2026
Reply from The Bio-D Company Ltd
Thank you so much for your review!
We’re pleased to hear you’re enjoying our Bathroom Cleaner and Limescale Remover, and even more pleased that your bathroom is gleaming. There’s nothing better than seeing great results with eco-friendly products.
Thank you for your support and for choosing Bio-D.
The Bio-D Team
Reply from The Bio-D Company Ltd
Thank you so much for your review! We’re pleased to hear that you’re happy with the product and that your delivery arrived on time.
At Bio-D, we work hard to make sure our customers receive high-quality, effective, and environmentally responsible products, so it’s great to know we’re getting it right.
Thanks again,
The Bio-D Team
Good product, fast delivery
Good product, swiftly delivered. Been using it for a few years now and wouldn't use any other
February 12, 2026
Reply from The Bio-D Company Ltd
Thank you for your review! We're pleased to hear that our product has been a reliable part of your routine over the years and that you’ve been happy with our fast delivery. Your loyalty means a lot to us, and we look forward to continuing to provide the quality you expect.
The Bio-D Team
The purchasing process is simple to…
The purchasing process is simple to complete delivery speedy. Products always great quality. Highly recommend.
January 28, 2026
Reply from The Bio-D Company Ltd
Thank you so much for your review!
We’re pleased to hear that you found the purchasing process simple and the delivery speedy, that’s exactly the experience we aim to provide. It’s also great to know you’re happy with the quality of our products.
Your recommendation means a lot to everyone here at Bio-D. Thank you for your continued support!
The Bio-D Team
Waste of money
I bought the fragrance free toilet cleaner and 5l refill. Have not and will not buy again. The tops of the bottles are incredibly difficult to remove to refill and also the product was impossible to pour into the bottles without spilling. I spilt it all over my hands and in the sink so total waste. The product is also disappointing as it does not clean the toilet, so I have gone elsewhere.
February 18, 2026
Unprompted review
Reply from The Bio-D Company Ltd
We’re really sorry to hear about your experience, and thank you for taking the time to share your feedback.
It’s disappointing to read that you had difficulty with the bottle caps and refilling, as well as feeling that the product didn’t meet your expectations. That’s certainly not the experience we want for our customers.
Please could you email us at info@biod.co.uk with a few more details? Our team would really like to look into this for you and see how we can help. When you get in touch, could you also please let us know where you purchased the product from?
We appreciate your feedback, as it helps us continue to improve, and we hope to have the opportunity to put this right.
Thanks,
The Bio-D Team
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