The operational aspects were fine, sample collection, processing time, etc. But the report has few details, is incorrect, and relied on brief survey questions. I make my own yogurt, sauerkraut, a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My rating is for the microbiome test kit. I sent my sample March 24th and as for today, May 16th I'm still waiting for my results. Customer support got in touch with apologies and a mere 15% off... See more
The processing time was unusually lengthy. Weeks passed in between sample arrival, review etc. I received a notice that they were unable to obtain results from my first specimen so they sent... See more
I have contacted customer service three times to find out the status of my specimen. Receipt is not acknowledged on my account. Customer service email reply actually told me to find a chat icon. Wh... See more
Company replied
Company details
Written by the company
BIOHM is the next generation of probiotics that balances the total microbiome of bacteria and fungi in your gut. Think of BIOHM as Probiotics 2.0.
Contact info
425 Literary Rd, Ste 100, 44113, Cleveland, United States
- 1-855-750-0424
- support@biohmhealth.com
- biohmhealth.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience with the gut report…
Great experience with the gut report and wellness recommendations. The live consultation was great: the consultant was friendly and knowledgeable, the content was well at the appropriate level for someone new to the world of gut health, and her follow up was comprehensive.
I would recommend the Biohm tests to anyone interested in their gut balance
Great experience with BIOHM
Everything went very smoothly, and the consultation was insightful.
I am absolutely in love with BIOHM…
I am absolutely in love with BIOHM products. Over the years I have taken quite I a few different supplements but the quality and effectiveness of these products are above them all. It's hard for me to pick my favorite product but I really enjoy the super greens. I feel so refreshed and energized after taking it. Gut health is underrated and I highly suggest you take time to find good supplements to keep you well.
Generic recommendations
Result took about 2 months to came back that everything is kinda ok but i can eat more vegetables and more fruits. rather expected and didn't need to run the service to know that.
They were very nice upon reviwing the results with me though and answered all questions.
I truly love BIOHM probiotics
I truly love BIOHM probiotics. I started taking the probiotic supplement shortly after I had to undergo a round of antibiotics that totally destroyed my gut health and I was having frustrating GI side effects daily. Within days of taking BIOHM my system was getting much more stable and regular again and I was back to going about my daily life! Plus, this is a small thing, but I loved that they didn't require refrigeration. I always forget to take probiotics when they're in my fridge. These are super easy to remember to take because I just keep them by my toothbrush and they seamlessly became part of my evening routine.
Knowing myself better thanks to BIOHM!
I have spent years battling digestive issues with numerous products to no avail....until BIOHM. I got a suggestion from a friend about the gut test and I was a little hesitant to give it a try at first. All I can say is I am so happy I went for it and was so pleased with the quick turn around time and how good the consult made me feel about a confident path forward to better gut health! I have recommended this to many friends and family and just wanted to give a big THANKS! to BIOHM!!!
I'm feeling the best I have felt in a long time! - Brandon
No customer service ability - amateurs?
I have contacted customer service three times to find out the status of my specimen. Receipt is not acknowledged on my account. Customer service email reply actually told me to find a chat icon. Who does that?? This is a pretty straight forward question. You have my specimen with its unique number or you don't. Is this a company of amateurs unable to answer simple questions by their customers that they should be able to quickly look up in their computer data base?

Reply from BIOHM Health
15 weeks and still nothing..
I ordered the gut health report and live consultation in September of 2018. It took 9 weeks for me to get my results back, and I had to inquire about them 3 times. It’s now January 2019 (15 weeks after I ordered) and I still have yet to hear back from them to schedule a live consultation to interpret the results. The results read like they’re in another language so I can’t interpret them on my own. I definitely feel like I got ripped off bc the whole experience has been difficult and not helpful in the slightest. Would not recommend to my friends or family. Sad bc I was really looking forward to positive changes coming from this.
Response to note 1 below:
Order #: 28343 You probably didn’t find it by name bc I’ve gotten married and changed my name since I ordered this, if that’s any testiment to how long this has taken.
Response to note 2 below:
Thank you Danielle, I received the email! Although I think this was the first one I received to schedule the call bc I received it in my inbox and there was nothing from before in my spam folder. Regardless, I’ll get my consultation set up through the link I received. Thanks!

Reply from BIOHM Health
So in love with this company
So in love with this company! They offer a number of quality products, amazing customer service (some of the best i've come by), and the staff are very educated on gut health. If there's ever any issue with orders, they are so quick to correct it and go above and beyond to help their customers have a wonderful buying experience. They genuinely care about their customers and ambassadors and I will be a loyal customer for life! There's not one negative thing I can say about BIOHM. Thank you BIOHM for offering the best gut health products on the market!
BIOHM is a reputable probiotic company…
BIOHM is a reputable probiotic company & I have no need to look elsewhere! I first heard about them on their Instagram page, as I have been exploring more gut health and female hormone balance issues with natural remedies. I received a sample of their products and knew I wanted to try more. I ordered my first month of Supergreens and a Gut Health Test Kit over Cyber Monday. The Supergreens have been a great addition to my daily vitamin stack and provide ample probiotics. The at-home gut health test kit is quick and easy to use, with very informative examples on how to use it. I am awaiting the results to come in so I can continue improving my microbiome. I started their 7-day colon cleanse after Christmas and can definitely feel an improvement in my digestion, paired with a balanced diet, and believe it's preparing my body to better absorb nutrients. I highly recommend their products and believe quality probiotics are tough to find.
Best probiotic I have come across
Amazing product! I have been using the prebiotic and probiotic supplements for the past 3 months and have noticed great change in my gut as well as solid stools. Not so bloated and the first supplement I look forward to taking because I have noticed such great change! Highly recommend.
I was v impressed by the health report…
I was v impressed by the health report that I received - after trying the probiotic I didn't have any hesitations getting a years supply which came with the report probiotics and prebiotic, among other things. The supplement recommendations have helped me immensely and a year later I'm still referencing and seeing if there is anything else that I should add.
The results from the Gut Health Kit…
The results from the Gut Health Kit were illuminating. They explained some digestive issues I was experiencing and I was able to adjust my diet and lifestyle to improve my gut health and overall health accordingly. I couldn't recommend it enough!
Amazing Products!!
BIOHM products are amazing! The greens powder has changed my life. It has completely cleared up my skin and has definitely aided in my digestion. I have tried many different types of greens powders in the past and have never had such a positive response as I have with BIOHM. Not to mention that flavor is delicious and doesn't taste like dirt like other greens I have tried before. I have also been using the "trio" pretty regularly now for a few months and highly recommend it to all of my friends. Both pre and probiotics are essential in my opinion and BOIHM is a great place to start if you want to make a change to your health and wellness!
I am absolutely obsessed
I am absolutely obsessed with BIOHM. Especially the super greens. I am not one to really love greens powders but with this one I TRULY feel a difference all day long. I swear it’s like a magic concoction!
I absolutely recommend BIOHM to all of…
I absolutely recommend BIOHM to all of my clients. As a Registered Dietitian, and new research constantly coming out about pro/prebiotics, I believe BIOHM offers the best product. I have noticed a decrease in bloating, as well as my mood being boosted!
Love the Greens!
I started taking the greens because I won them as part of a giveaway. I am so happy I did because I love them! I have tried many other greens and they tasted horrible. Biohm greens have a much better taste. Highly recommend!
The Super Greens are the best
The Super Greens are the best! I've tried several different products and honestly none of the others come close when you look at ingredient profiles and taste! If you're not taking this product I suggest you add it asap!
I love Biohm!
I love Biohm!! My stomach has felt so much better since I started using the prebiotic and probiotic. The customer service has been great and I would recommend the products to anyone!
No gallbladder? No problem..
I don't have a gallbladder. This has changed my life. I went from indigestion..acid reflux..bloat..to feeling like a new person. I have tried so many probiotics and prebiotics..nothing has helped me until now. So thankful I found biohm. Not sure where I would be without all of there amazing products.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







