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Rated 5 out of 5 stars

Used bird brand green tea outside paint for our summer house. This is fantastic paint. It covers well, does not drip and is fast drying and very consistent. Excellent finish. Does need a good stir if... See more

Company replied

Rated 4 out of 5 stars

Delivered on time and well packed. Doesn’t go quite as far as anticipated - two and a half tubs for 9 panels, but we’re not too bothered as it covers well and we’re very pleased with the colour.

Company replied

Rated 5 out of 5 stars

Good quality oil which was thin enough to go through a spray gun. Easy application too via a paint brush on garden furniture.

Rated 5 out of 5 stars

Quick delivery and great paint product At first I thought the paint was a bit thin but after a second and third coat the paint and gate looks amazing. Need to order more as definitely needs a thi... See more

Company replied

Company details

  1. Paint Manufacturer
  2. Household Chemicals Supplier

Written by the company

R K & J Jones Limited is a family business operating at a 12 acre site close to Thetford in Norfolk, UK. We manufacture and distribute a wide range of building and decorating products under the name of Bird Brand (our family name) that goes back 6 generations. Our products are gaining a reputation for excellence in Garden centres, hardware stores, builders and decorating merchants throughout the UK, Ireland and other EU countries. Bird Brand has a wide spectrum of D I Y products such as Ecosote® which is an exclusive ground-breaking water based wood preserver and creosote replacement that is economical, effective and completely safe. We also offer a niche range of rustic stains and coal tar coatings for period and specialist applications. We pride ourselves on providing a good customer experience, right the way from order and delivery to the satisfaction of applying the final product. Many of these products can only be obtained from Bird Brand. The company has recently invested with an additional 23,000 square feet of new warehousing and with other site improvements, the company is well placed to see continued growth and improve its capabilities. The Directors of the business are the four members of the Jones family and remain fully focused on delivering quality products and superior service for many more years to come.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

82 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Always a quality fence preservative and…

Always a quality fence preservative and quick delivery. Unfortunately local stockists do not keep good stock levels so I find it much easier to order direct

September 2, 2024
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Reply from Bird Brand

Thank you for the review, interesting to know!

Rated 5 out of 5 stars

Good

Quick delivery

September 5, 2024
Bird Brand logo

Reply from Bird Brand

Very kind to say! Thank you!

Rated 5 out of 5 stars

Complete+ superior wood protector

3rd time I've ordered from them, why? Spoke to their support/ sales the first time and got excellent advice and guidence on timber care and they never once pushed their products, I eventually bought and tried, worked very well and several years on cabin still in great condition, the purchase, shipment and delivery excellent, see no reason to change. The product works for me.

August 7, 2024
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Reply from Bird Brand

We really appreciate this review! Thank you Gary

Rated 5 out of 5 stars

Great service but not so great packaging …

Unfortunately a paint tin lid was open in the delivery of 10 paint tins which obviously made a mess in the packaging.
I contacted sales and a new tin was sent out to me.
Excellent service and very good paint. Thank you.

July 9, 2024
Bird Brand logo

Reply from Bird Brand

Thank you for your feedback. Sorry about the damaged tin, it does happen occasionally, I'm very sorry to say! Pleased all OK now though. Thanks again!

Rated 5 out of 5 stars

Delivery on time.

Easy purchase on line and delivery on time.

July 3, 2024
Bird Brand logo

Reply from Bird Brand

Thank you for taking the time to review, it is much appreciated!

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