gadgetsbuythailand.co.uk 

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Rated 5 out of 5 stars

So far so good. Excellent price and prompt delivery. if they are refurbished I defy anyone to tell…. I was a bit apprehensive at first I must admit having read some earlier reviews about being fa... See more

Company replied

Rated 5 out of 5 stars

The airpods arrived in good time however the charging lead sent was for an android? which was both odd and inconvenient meaning that the person I was gifting them to couldn’t charge them. I had to ge... See more

Company replied

Rated 1 out of 5 stars

Bought some ear pods, they weren’t the correct ones so they said send them back and we will refund me. Confirmed they had received but wouldn’t give me a refund. I emailed them dozens of times, th... See more

Rated 5 out of 5 stars

The website was easy to navigate & ordering process was simple l. My order arrived in 2 days , sooner than advised & was well packaged. The items were extremely good value for money & good quality! I... See more

Company replied

Company details

  1. Cell Phone Accessory Store

Written by the company

Thailand's biggest gadget shop.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bought some ear pods

Bought some ear pods, they weren’t the correct ones so they said send them back and we will refund me.
Confirmed they had received but wouldn’t give me a refund.
I emailed them dozens of times, they wouldn’t reply.

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Misleading site that sells blatantly look to pass of tech as Apple products - that are def not Apple products. Ask for refund, you can try but you won't get any reply. Avoid.

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

FAKE AIRPODS FAKE COMPANY

They sold my partner “AirPods” that were supposedly within warranty. I took them to an Apple Store to get serviced and was told they were fake.

The address I’ve been given to return them to in Romford, only has one business that could be related to this company and that is shut down.

They’re selling fakes.

May 5, 2025
Unprompted review
Rated 1 out of 5 stars

Not worth it at all

- might be cheap but, knew it was too good be true
- really bad cursed AirPods where the AirPods are FAKE and they didn’t state this and it connects to ur phone even when both are in the AirPod case

July 24, 2025
Unprompted review
Rated 1 out of 5 stars

Counterfeit airpods

Counterfeit airpods: bought what was advertised as refurbished Airpod Gen2s and instead received a knockoff version.

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

Buyers beware. Scammers.

I ordered Apple EarPods from this company. Counterfeit items arrived. When I contacted them they asked me to return them for a full refund, which I did. Weeks passed without refund, when I contacted them they asked for proof of delivery which I supplied. Still no refund. Have contacted them many times and no refund, no response. Absolute bunch of thieves!! Can’t believe they’re still allowed to trade. Have reported to Trading Standards

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

I don’t recommend buying form them…

I don’t recommend buying form them unless you want a poor quality product and headache with returning faulty goods.
I ordered airPods which were faulty and despite sending them back on prepaid posting provided by supplier there is no sign of the refund. Gadgetsbuy don’t communicate well with me regarding the return and I need to chase them regularly to hear that they are keep checking the issue with the warehouse (for last 3 weeks). Avoid

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid This Scam – Counterfeit AirPods, No Support, and Misleading Advertising

Do not trust this company. I purchased what was advertised as refurbished original Apple AirPods, but received cheap counterfeit versions instead. These fakes are sold on eBay for around £20, yet they charged me £54.

They use Apple’s official promotional images to make the products look genuine, which is completely misleading and deceptive. It’s clear they are trying to trick customers into thinking they’re buying authentic Apple products.

I’ve emailed them five times requesting a return and refund — no reply. The phone number they advertise doesn’t work either, making it impossible to reach anyone. Only after the payment did I realise the company is based in the UAE and the money goes to Dubai.

This is not a legitimate business. It’s a scam operation. Stay well clear.

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

Fake Item

The 'Apple' Headphones sent to me are not genuine. There are no markings or serial numbers on the product. A serial number does appear on my phone when they are connected, but according to apple this serial number does not exist.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Converted customer!

I was unsure at first always being a lazy Amazon girl. However this delivery was just as quick and the price was a no brainer! Would use again for sure !

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and product.

Excellent service and product. Fast delivery and first class quality product. Will use these guys again.

April 10, 2025
Unprompted review
gadgetsbuythailand.co.uk logo

Reply from gadgetsbuythailand.co.uk

Dear Damian,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Rated 5 out of 5 stars

Easy going

Easy going, seamless delivery, good customer service, item works as it should and good sound quality

April 29, 2025
Unprompted review
gadgetsbuythailand.co.uk logo

Reply from gadgetsbuythailand.co.uk

Dear Francis,

Thank you for your positive feedback, which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Rated 1 out of 5 stars

AirPods were not refurbished Apple…

AirPods were not refurbished Apple AirPods they were a cheap imitation, they don’t do noice cancelling or anything reall - barely just operate as EarPods. Really disappointing and an expensive mistake for cheap rubbish :-(

April 18, 2025
Unprompted review
gadgetsbuythailand.co.uk logo

Reply from gadgetsbuythailand.co.uk

Hi,

We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.

Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.

If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.

You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.

Regards
Finn
Customer Care

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