Bought Durapost Urban fence panels made by Birkdale. Installed per manufacturer guidelines. These have warped and discoloured within 18months. Thought these would last for years but already look old... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased some Birkdale garden lights last October from a DIY store. They are great, but one developed a fault and stopped working in March, whilst still under warranty. The DIY store wasn't very... See more
I'm a Carpenter the last 38 years and there was always a huge hole in the market for a product like this for gates etc. The fact the drill bits and hex bits come in the box is fantastic, no searchi... See more
I was very pleased with my GateMate lock (supplied by Birkdale) on my wooden back gate. It seemed to work very well. However, I was rather horrified when one of the supplied keys inexplicably bent. No... See more
Company details
- Fence Supply Store
- Garden Building Supplier
- Garden Furniture Shop
- Landscaping Supply Store
- Screw Supplier
Written by the company
The UK's leading wholesale supplier of gate and fencing accessories. A business created by fencers, for fencers. Established for over 35 years, Birkdale supply the industry with superior fencing and gate accessories, matched with unrivalled customer service. Brands include DuraPost, FenceMate, GateMate, SiteMate and Ellumiere.
Contact info
United Kingdom
- 0345 450 9000
- mail@birkdalesales.com
- birkdalesales.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing people and great products
If you want ironmongery this is the only place to go.
Every business I have work for over the last 25 years I have always made sure that we were dealing with Birkdale.
They always go above and beyond what is required of them.
Have dealt with lots of sales representatives the easiest and best to deal with are Brian and Tabitha.
Simple and easy to do business with just what you need when it’s busy and customers need to be kept informed about orders
Great to deal with
Great to deal with, Chester and Bruce always get us sorted. Great products too!
Best Ironmongery and fixing business…
Best Ironmongery and fixing business around, Brian and Tabitha are my main point of contact, they are quick and efficient in every way, always respond to emails and texts within minutes
Well done Brian and Tabitha 👌👌
Excellent Business Birkdales 👍👍
Top service Chester kept me fully…
Top service Chester kept me fully stocked post mix during the pandemic ! 5*****
Good company to deal with...orders are…
Good company to deal with...orders are the majority of the time complete and correct and next day delivery.
Staff are all very helpful,and Tabitha as our main account contact is always cheerful and a good support
with keeping us updated on promotions,orders,quotes and general queries.Keep up the good work ;-)
Excellent service,good stocks and very…
Excellent service,good stocks and very helpful.5 stars all day long
Thank you Birkdale Sales
Knowledgeable, professional & helpful... ALWAYS. A highly valued supplier for many years & an absolute pleasure to do business with. Thank you to Birkdale Sales.
Great Company
We have been supplied by Birkdale for many years now and we are very happy with the products and service that they offer.
Superb Customer Service
Fab products along with first class customer care. I contacted Bruce for a quick resolve on a tricky situation, the small problem was resolved within less than 24hrs. Will use time after time.
Great service and products.
Great company to deal with and have dealt with Birkdale many years. Good range of heavy duty gate hardware. Originally rep Steven Kane would call on me and later Tom Beaumont. Don’t see a rep now but not really a problem as Chester Lyon deals with any issues that arise direct from the office promptly and efficiently and a pleasure to deal with.
Great service at great prices
Great service at great prices, very knowledgeable staff especially Tabitha Robertson
top supplier
These guys just do what is says on the Tin
Brian and Tabitha simply get the job done.
Great Company to deal with !!
and you sometimes get free sweeties
Excellent customer service
Excellent customer service, nothing is too much trouble. I can’t thank Sarah Cartin enough, made my project and product selection a breeze..
Recommended Supplier!
Great service from Jack Clegg. Fast response and delivery. Would recommend.
Professional
This company always gives us such good service, always going the extra step to help there customers ie us! Special thanks to Adina for your great help today.
Highly recommend
Highly recommend, great service and friendly staff. In the 5 years I've been dealing with them, they have never let me down in quality and service.
If your luck enough Brian will be covering your area. Although the entire team are brilliant.
Beacon Fencing
We have dealt with Birkdale for many years and have always had excellent service, from placing the orders, to receiving the delivery. Always a speedy delivery. would highly recommend.
Great People To Deal With
We have traded with Birkdale for many years and always found there stocks, prices, and delivery excellent. In particular thanks to Laurie and the team Callie, Sarah, and Heidi for their outstanding service and communication.
The best in the business
Birkdale offer great products and prices, and are a brand that our customers trust. We have stocked their ironmongery products for years now, we now stock their postfix and Durapost range too.
The team are as friendly and helpful as you could ask for.
Thanks Birkdale!
Always happy with Birkdale
Always happy with Birkdale, Chester Lyon in particular has been a good help since taking on our account. It's been a tough year all round on supply but Birkdale have helped us when needed.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








