Birkdale Reviews 134

TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

Bought Durapost Urban fence panels made by Birkdale. Installed per manufacturer guidelines. These have warped and discoloured within 18months. Thought these would last for years but already look old... See more

Rated 5 out of 5 stars

I purchased some Birkdale garden lights last October from a DIY store. They are great, but one developed a fault and stopped working in March, whilst still under warranty. The DIY store wasn't very... See more

Rated 5 out of 5 stars

I'm a Carpenter the last 38 years and there was always a huge hole in the market for a product like this for gates etc. The fact the drill bits and hex bits come in the box is fantastic, no searchi... See more

Rated 3 out of 5 stars

I was very pleased with my GateMate lock (supplied by Birkdale) on my wooden back gate. It seemed to work very well. However, I was rather horrified when one of the supplied keys inexplicably bent. No... See more

Company details

  1. Fence Supply Store
  2. Garden Building Supplier
  3. Garden Furniture Shop
  4. Landscaping Supply Store
  5. Screw Supplier

Written by the company

The UK's leading wholesale supplier of gate and fencing accessories. A business created by fencers, for fencers. Established for over 35 years, Birkdale supply the industry with superior fencing and gate accessories, matched with unrivalled customer service. Brands include DuraPost, FenceMate, GateMate, SiteMate and Ellumiere.


Contact info

4.1

Great

TrustScore 4 out of 5

134 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We have been loyal customers of…

We have been loyal customers of Birkdale for many years.An excellent Company to deal with.Nothing is ever too much trouble for the lovely Staff from Aquila Sarah.Tabitha.Abina.Heidi.Jack.Christian.Brian.Marion.Lynn-Marie,and any other member of your team.Of course to the Ladies,and Gentlemen in warehouse who always pack our orders with love,and care.We hope to deal with your Company for many years to come..Wishing you all every success for the future.Ann,and Gwyn x

October 23, 2020
Unprompted review
Rated 5 out of 5 stars

Great Team, Knowledge and Service

We have been using Birkdale Sales for a number of years now for all of our Ironmongery and fixing products. The quality of products are second to none and all arrive well packaged with great comminication thorughout the whole order and delivery process. Laurie in particular has been a great help in pushing through new products to us and assisting on marketing and product information on these for our Sales team, although the team in the sales office are all extremely helpful with any questions we may have and can fix any issues quickly. It is genuinely a pleasure deal with Birkdale and we look forward to many more years of business together.

October 23, 2020
Unprompted review
Rated 5 out of 5 stars

Dealing with Birkdale a few years

Dealing with Birkdale a few years, always helpful, good knowledge and great product quality.
Been a hard few months for the whole nation, business especially but Birkdale have always been open and honest about any issues with stock etc. Which means a lot.

October 23, 2020
Unprompted review
Rated 5 out of 5 stars

Great products and service

We have purchased from Birkdale for many years. The quality of their products is good and their customer service is excellent. Chester is always friendly and helpful. Would recommend.

October 22, 2020
Rated 5 out of 5 stars

We have been dealing with Birkdale for…

We have been dealing with Birkdale for over a year now and have had nothing but good experiences with them. They offer a broad range of great products for fencing and gates and at competitive prices. Mark and Christiaan are a pleasure to deal with and are always very helpful.

October 22, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service

We have traded with Birkdale for many years and have always found prices, stocks and service excellence.
Aquila and Ben have always given great customer service and are very friendly and helpful. Highly recommended

October 22, 2020
Unprompted review
Rated 5 out of 5 stars

we always find birkdales products to be…

we always find birkdales products to be of a high
quality however what really stands out his how Aquila looks after us, we have many account managers with various companys however Aquila is by far the best we have come across.

She is a great asset to birkdale and thats why we have moved back to them for our prodcuts.

From the team at Hanworth Timber Co

October 22, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, nothing is ever too much, especially through difficult times. Tabitha Is a pleasure to deal with, won’t ever speak to anyone else if I can help it. Where suppliers and customers have messed us about, Birkdale have always come to the rescue. 5 stars ain’t enough really

October 22, 2020
Unprompted review
Rated 5 out of 5 stars

The Best

I've been working in the industry for a long time now when it comes to service, price, delivery times and most importantly, quality, this company out performs its competitors by far!!!

October 22, 2020
Unprompted review
Rated 5 out of 5 stars

Great company & and products

We always receive a great service and comunications from Laurie and all the Team at Birkdale. Good quality fencing and gate products. Highly recommended.

October 22, 2020
Unprompted review
Rated 5 out of 5 stars

Praise Due

Hi. Brian Markham & Tabitha Robertson are outstanding with their help in ordering, product information and general upbeat attitude in these very difficult times. They are more than happy to help when product info is required and keeping me informed of when items are coming in to stock.

October 22, 2020
Unprompted review
Rated 5 out of 5 stars

As a company

As a company, we have used them for years. They are always reliable with quick delivery and the staff are lovely.

October 21, 2020
Unprompted review
Rated 5 out of 5 stars

Tate Fencing

We have used Birkdales for several years and always found their service and quality of goods first rate. We normally deal with Aquila and Ben who are both excellent, but whoever answers the phone is always helpful.

October 21, 2020
Unprompted review

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