Birtchnells Reviews 170

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Size was perfect and true to size as I had previously ordered a 17 which was more like a 15 due to acquiring an old man’s chicken neck 🤦🏻‍♂️ sent out speedily and GREAT SERVICE Thanks Guys

Rated 5 out of 5 stars

Quickly delivered and I like the leg length as I always wear Bermuda socks for golf in shorts and am a 34 inch inside leg.

Rated 1 out of 5 stars

Ordered three pairs of trousers, delivery swift with no complaints. However, trying to return an item is problematic. Phone no provided is not answered. No email address despite return policy sayi... See more

Company replied

Rated 5 out of 5 stars

Birtchnells have supplied my company with branded work-wear for many years now. The quality and service delivery are excellent and i would highly recommend them. They have also sold me suits, shirts... See more

Company details

  1. Clothing Store

Written by the company

Birtchnells was established in 1938 trading on the high street in Berkhamsted and soon after in Princes Risborough, with 84 years trading on the hight street Birtchnells is now trading online. Birtchnells have put together the best quality menswear from the UK and Europe, delivered directly to your door. Our emphasis is on quality, and we are very proud of the range of products we can offer. All our products are personally vetted by us, so that we can be sure of offering our discerning customers the best possible products and services, at great Internet prices. We offer FREE DELIVERY on ALL UK (including the Channel Islands) orders valued at £75 or more. FREE RETURNS on non sale items.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

170 reviews

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Rated 5 out of 5 stars

We have been really impressed with…

We have been really impressed with Birtchnells, Tony provided us with samples of the clothing before we placed our uniform order which was great. We are more than happy with the uniform and logos. We would recommend them.

April 27, 2022
Unprompted review
Rated 5 out of 5 stars

I found Birtchnells online whilst…a suit.

I found Birtchnells online whilst looking for a suit.
Found the suit and dealt Tony who was just so helpful and very knowledgeable about the sizes and fit ect and went out of his way to order in the correct size.
I can highly recommend and will use again.

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

Great local company

Great local company. Tony sorted me out with a great suit, with some alterations, extremely quickly. Professional and fast. Don't waste time at the shops, just call these guys.

April 21, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Tony was incredibly helpful in picking my suit and it was tailored brilliantly. Looked great on the big day!

March 6, 2022
Unprompted review
Rated 5 out of 5 stars

Tony is the consummate professional

Tony is the consummate professional. He found exactly the suit I wanted, brought 2 different sizings to try, speedily arranged the alterations against a challenging deadline and delivered, so that I had it in time for an important family event. I can't see me going anywhere else for formal attire in the future. Many thanks, Birtchnells!

December 15, 2021
Unprompted review
Rated 5 out of 5 stars

`Tony Clark from Birtchnells was lovely…

`Tony Clark from Birtchnells was lovely to work with. Very professional, kept to his promise of delivery as we were in a hurry for the product for a photo shoot.I will be using him again, in fact I have some quotes due in from him shortly.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

Shirts

Ordered 2 shirts Tuesday for my husband's birthday Sunday & with free delivery received them next day. Fantastic service & would certainly recommend this company

September 8, 2021
Unprompted review

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