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BisectHosting Reviews 25,919

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 7,026 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being super helpful, efficient, and friendly, often highlighting their quick responses and effective solutions to issues. The customer service is frequently described as top-notch and amazing, with many appreciating the personalized assistance and the ability of agents to resolve complex problems quickly. Reviewers also commend the service for its speed and efficiency, noting that issues are often resolved within minutes, and the user experience is smooth and easy to understand, even for those new to server hosting. However, some customers also noted occasional issues with server performance, experiencing lag or stuttering when multiple players or numerous plugins were active, which impacted their gameplay. Additionally, a few people mentioned that joining the server could take a long time, sometimes leading to initial connection failures for some players.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Customer service

People report positive experiences with customer service, consistently describing it as amazing, fast,... See more

Service

Clients share positive opinions on service, consistently praising the amazing, fast, friendly, and helpful... See more

User experience

Customers had positive experiences with user experience, finding the overall process smooth, easy to... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super helpful and efficient staff. Their customer service is top notch, two lovely employees 🐨 Ehryn and Santa 🎅 personally helped me out with a big issue that made my game unplayable and worked in... See more

Company replied

Rated 5 out of 5 stars

I've tried a lot of Dedicated hosting provider and BisectHosting never dissapoint me. Good UI, Easy to understand, and have a quick response to any support you need. I've never experienced waiting for... See more

Company replied

Rated 5 out of 5 stars

This was really fast and great customer service. They answered immediately and solved my problem very easily. Even though they're customer service for a server host, they were still well-versed enough... See more

Company replied

Rated 5 out of 5 stars

The product is great. The web UI for interacting with the container file system and config files is a very premium touch. For our use case, we need crazy single-thread performance and server CPUs... See more

Company replied


Company details

  1. Gaming service Provider
  2. Web Hosting Company

About BisectHosting

Written by the company

Logo

Our goal is to provide unrivaled Minecraft hosting experience with fantastic support and features, all for an affordable price. Being past (and current) server owners, we understand how imperative it is to have server support that is quick and reliable, and that is precisely what you will experience with us at BisectHosting.

Whether you’re new to server hosting or an expert, you will feel like at home with BisectHosting. Our helpful staff work around the clock to provide you with the most reliable servers and support available

Check out our hosting services:

Minecraft server hosting Gaming server hosting Dedicated server hosting VPS hosting

Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

5-star
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Rated 5 out of 5 stars

support is great

i already wrote something lol, but the support is just great. 2min respond time and most of the time they fix a problem within a few mins

May 27, 2026
Unprompted review
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Reply from BisectHosting

Hi Jenokel,

Thank you for your review! We're thrilled to hear that you've had such a positive experience with our support team. Providing fast response times and quick resolutions is something we strive for, so it's great to know we've been able to consistently deliver that for you.

We truly appreciate your support and thank you for choosing BisectHosting!

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service! Josh W was extremely helpful with my questions and reassured my concerning thoughts.

May 27, 2026
Unprompted review
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Reply from BisectHosting

Hi Jake,

Thank you for your wonderful review! We're delighted to hear that Josh W was able to provide outstanding customer service and help address your questions and concerns. We'll be sure to pass along your kind words to him.

We appreciate your support and thank you for choosing BisectHosting!

Rated 2 out of 5 stars

I hosted a Minecraft server using your…

I hosted a Minecraft server using your website services and bought the 8gb to play with 3-4 friends and when somebody connected it shut the server down and ONLY deleted the world folder which was strange to see when we logged on everything was in our inventories however the world was completely reset. I ran the backup save and it only set our inventories back and did not bring the world back to where we had it during that previous save. It demoralized us but we cheated to make a resemblance of our older setup and then the world reset a second time, this time the world was fine but somehow the mod pack randomly changed and updated on the spot without us changing anything at all???? In the end we just decided to play another game that wouldn’t have these issues and all together stopped playing Minecraft because of these issues. I will not be renewing the subscription, atleast it scratched that ever so often Minecraft itch.

May 25, 2026
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Reply from BisectHosting

Hello JP,

Thank you for sharing your experience with us. We're very sorry to hear about the issues you encountered with your server.

Losing world progress is understandably frustrating, especially after putting time and effort into building your world with friends. The behavior you described, including the world folder appearing to reset while player inventories remained, as well as the modpack seemingly changing versions unexpectedly, is certainly not expected.

We've opened a ticket with you so our team can investigate what may have occurred. If you're willing, please reply to the ticket with any additional details you may have, including approximate dates the incidents occurred or any screenshots/logs that may still be available. We'll review the server history, backups, and configuration records to see what information we can uncover.

We understand why this experience left you disappointed, and we appreciate you taking the time to provide detailed feedback. Even if you've decided to move on from Minecraft for now, we'd still like the opportunity to investigate the issues you encountered.

We look forward to your reply.

Rated 5 out of 5 stars

Had an issue with not being able to log…

Had an issue with not being able to log into the billing panel but could log into the control panel, wrote to customer support, instant reply and resolved the issue immediately, thank you very much Ehryn

May 27, 2026
Unprompted review
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Reply from BisectHosting

Hi Dekim,

Thank you for sharing your experience! We're glad Ehryn was able to quickly resolve the billing panel login issue and get everything sorted out right away. Providing fast and effective support is always our goal, and we truly appreciate your kind words.

We appreciate your support and thank you for choosing BisectHosting!

Rated 5 out of 5 stars

Phenomenal support as usual from Ehryn S

Phenomenal support as usual. Been with Bisect for what I believe has been 8+ years and I dont regret a second of it. Ehryn S was incredibly helpful in my most recent ticket I had to open today. Yes, you can find cheaper hosts. However, in my many many years of running servers for myself and friends, I've yet to find a hosting service with customer service even close to Bisect. You truly pay for what you get with them. The premium price is without a doubt worth the premium service.

May 27, 2026
Unprompted review
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Reply from BisectHosting

Hi Anthony,

Thank you so much for your continued support over the past 8+ years! Hearing that BisectHosting has remained your trusted choice for so long truly means a lot to us.

We're especially happy to hear Ehryn S was able to provide the phenomenal support you've come to expect. We know there are many hosting options out there, and your recognition of the value we place on customer service means the world to our team.

We sincerely appreciate your loyalty and kind words, and we look forward to continuing to support you and your servers for many more years to come!

Rated 5 out of 5 stars

Very helpful

May 25, 2026
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Reply from BisectHosting

Hi Trololol,

Thank you for your review! We're glad to hear you found our support helpful. We truly appreciate your support and hope to continue providing you with a great experience whenever you need us!

Rated 5 out of 5 stars

Dals C 🦕 Is goated

Dals C 🦕 Is goated. Guy helped get my server up a few minutes after I emailed

May 26, 2026
Unprompted review
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Reply from BisectHosting

Hi Kookalator,

Thank you for the awesome review! We're thrilled to hear Dals C was able to get your server up and running so quickly after you reached out. We'll be sure to pass along the kind words.

We truly appreciate your support and hope you continue enjoying your server with us!

Rated 5 out of 5 stars

Great

Great, just like having a no lag minecraft world

May 25, 2026
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Reply from BisectHosting

Hi Ellis,

Thank you for the review! We're glad to hear your experience has been smooth and lag-free, just the way a Minecraft world should be. We appreciate your support and hope you continue enjoying your server with us!

Rated 5 out of 5 stars

Timely, kind support!

They were great! As someone just starting in the PC and gaming world as a whole, their assistance in setting up my server and mods was greatly appreciated. A big shoutout to Skyler for clearly explaining to me what is offered and helping me feel confident in my choices.

May 25, 2026
Unprompted review
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Reply from BisectHosting

Hi Breanna,

Thank you for the wonderful review! We're so glad to hear Skyler was able to help you feel confident while getting started with your server and mods. We know jumping into the PC and gaming world can feel overwhelming at first, so providing clear guidance and friendly support is something we truly care about.

We appreciate your support and hope you continue enjoying your server experience with us!

Rated 1 out of 5 stars

The server has been rough

The server has been lagging, occasional crashes, settings reverting back to their original #.

May 25, 2026
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Reply from BisectHosting

Hi Joshua,

We're sorry to hear you've experienced lag, crashes, and settings reverting on your server. We understand how frustrating that can be, especially when you're trying to enjoy uninterrupted gameplay.

Our team would be happy to investigate these issues and determine what's causing them. Performance problems and configuration changes can sometimes stem from specific server setups, mods, plugins, or other factors that require a closer look. We have opened a support ticket with you so we can review your server and work toward a resolution.

We appreciate your feedback and the opportunity to improve your experience.

The BisectHosting Team

Rated 5 out of 5 stars

Jacqueline trusted my insight

Jacqueline trusted my insight to work with me to get the server up and running from a custom modpack that wasn't already established on the bisect JAR list. I appreciated that as a user and it was what we both needed to get the job done together.

May 26, 2026
Unprompted review
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Reply from BisectHosting

Hi Daniel,

Thank you for sharing your experience! We're glad Jacqueline was able to work alongside you to get your custom modpack server up and running successfully. We know custom setups can sometimes require a more collaborative approach, and it's great to hear that teamwork and trust helped get everything sorted out smoothly.

We truly appreciate your support and hope you continue enjoying your server with us!

Rated 5 out of 5 stars

Best Customer Service

Super helpful and efficient staff. Their customer service is top notch, two lovely employees 🐨 Ehryn and Santa 🎅 personally helped me out with a big issue that made my game unplayable and worked in out in just a few hours! super fast responses and great solutions and tips for issues <3

May 25, 2026
Unprompted review
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Reply from BisectHosting

Hi Marilena,

Thank you so much for the kind words! We're thrilled to hear Ehryn and Santa were able to help resolve the issue and get your game back to being playable again. Providing fast responses, helpful solutions, and friendly support is exactly what we strive for.

We'll be sure to pass your compliments along to both of them. We truly appreciate your support and hope you continue to enjoy your time with BisectHosting!

Rated 5 out of 5 stars

Fast, Polite, and Efficient!

Bought a Stardew Valley server for my friend and I to play whenever the other one is at work or just not home so we don't have to wait for one person to host. When I purchased a server I had trouble uploading our previous world and getting it working. I made a ticket with the .Zip file and they got it working in no time and fixed every technical issue I had. Amazing customer service and great pricing. I'm not super "Tech Savvy" so if you really need good communication and customer service I would recommend! They we fast, polite, and efficient.

May 24, 2026
Unprompted review
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Reply from BisectHosting

Thank you for the amazing review, Logan!

We’re so glad our team could help get your Stardew Valley world uploaded and running smoothly for you and your friend. Providing fast, friendly, and easy-to-understand support is always our goal, especially for customers who may not be super tech savvy. We truly appreciate your recommendation and hope you both continue having a great time on your server!

Rated 5 out of 5 stars

VPS upgrade

I needed an upgrade to my VPS, Paige processed it within 30 minutes of my initial request. I'm astounded. It's 10PM PST on a holiday. I thought this would take at least a few days, definitely more than 24 hours, but here I am running my upgraded VPS with no interruption to my service.

May 25, 2026
Unprompted review
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Reply from BisectHosting

Hi Mike,

Thank you for sharing your experience! We're thrilled to hear Paige was able to process your VPS upgrade so quickly, especially late at night on a holiday. We know how important uninterrupted service is, and it's great to hear everything was handled smoothly and efficiently.

We truly appreciate your support and are glad we could exceed your expectations. Enjoy your upgraded VPS!

Rated 5 out of 5 stars

My experience was greet with bisect…

My experience was greet with bisect hosting

May 24, 2026
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Reply from BisectHosting

Hi Zain,

Thank you for your review! We're happy to hear you had a great experience with BisectHosting. We truly appreciate your support and hope to continue providing you with reliable service and helpful support whenever you need it!

Rated 5 out of 5 stars

Terrence helped us get our server…

Terrence helped us get our server working super fast it was amazing

May 25, 2026
Unprompted review
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Reply from BisectHosting

Hi Jordan,

Thank you for the review! We're thrilled to hear Terrence was able to get your server working so quickly. We'll be sure to pass along your kind words to him.

We truly appreciate your support and hope you continue enjoying your server with us!

Rated 5 out of 5 stars

Good Support

very helpful and friendly Support
prob gonna buy another server anytime soon

March 9, 2026
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Reply from BisectHosting

Hi Lionel,

Thank you for the kind review! We're happy to hear you found our support team helpful and friendly. It means a lot to know you're considering getting another server with us in the future.

We truly appreciate your support and look forward to hosting for you again soon!

Rated 5 out of 5 stars

SO FAST AND HELPFUL

May 25, 2026
Unprompted review
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Reply from BisectHosting

Thank you so much for the kind words, Jordan! We're glad we could get things sorted out quickly for you and provide a helpful experience. We truly appreciate the support!

Rated 5 out of 5 stars

BH has one of the best support ever!

I've tried a lot of Dedicated hosting provider and BisectHosting never dissapoint me. Good UI, Easy to understand, and have a quick response to any support you need. I've never experienced waiting for the support to wait no more than 5 minutes and the Agents are friendly and very helpful. Thanks, Josh T, Rebekah R, Vain Asher, and Kyle!!

May 25, 2026
Unprompted review
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Reply from BisectHosting

Thank you so much for the kind words, Night Owl!

We’re thrilled to hear you’ve had such a positive experience with both our services and support team. We’ll be sure to pass your shoutout along to Josh T, Rebekah R, Vain Asher, and Kyle. They’ll really appreciate it! Thanks again for choosing BisectHosting.

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