I have the upright and pet pro spot clan carpet washers . Recently i had a small issue with the pet pro washer , contacted customer service who immediately arranged for the washer to be return... See more
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Company details
- Appliance Store
- Cleaning Products Supplier
- Home Goods Store
- Upholstery Cleaning Service
- Vacuum Cleaner Store
About BISSELL UK
Written by the company


Home cleaning experts
BISSELL is a family owned company that has been a leader in the homecare business for over five generations. We're committed to researching and understanding the lives and cleaning needs of our customers.

The BISSELL foundation develops smart, innovative yet practical home cleaning solutions, inspired by real life. BISSELL's stockists and retailers are dedicated to providing superior service, because they're as passionate as we are. That's tradition, innovation and passion. This is our past, present and future
BISSELL have been keeping homes spotlessly clean since 1876. Children and pets bring a lot of joy to the home but they can also bring a lot of mess. Discover the complete range of BISSELL floor cleaners, carpet and multi-surface formulas, vacuums & accessories. Order today from direct from BISSELL for exclusive special offers, unrivalled customer service and super fast next-day delivery. Shop Now! Free Next Day Delivery
5 days a week* Up to 6-Year Warranty*
Trust in our design and craftsmanship Hassle-free Returns
Free returns on main units Pay-in-3
Shop now, pay later with PayPal Credit
* Europe's No.1 brand in combined upright and portable deep cleaner unit sales. Source: Independent Research Institute (based on number of products sold between Jan 2023 - May 2024).
Contact info
Unit 400, Buckingway business park, CB24 4UQ, Cambridge, United Kingdom
- 0344 888 33 55
- contact@bissell.co.uk
- bissell.co.uk
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Disappointing
It was unclear how poor this machine is in terms of lifting dirt. What it does is simply scrub slowly around the floor. With a farmhouse floor to deal with all that happens is that you end up with a mop and bucket to rinse the floor..... Machine itself is fine, but it does nt do much tbh...cheaper to stick to a mop and bucket as you ll end up using it anyway !

Reply from BISSELL UK
Easy to assemble and effortless to use.
Easy to assemble and effortless to use.
After cleaning tiled floor, was pleased that rollers were clean and not dirty. Happy customer

Reply from BISSELL UK
Easy ordering experiences and the…
Easy ordering experiences and the discount was an added bonus. So far the machine is doing a great job

Reply from BISSELL UK
Fast and free delivery does exactly…
Fast and free delivery does exactly what it said on the bottle

Reply from BISSELL UK
There was a problem with delivery and a very helpful member of staff sorted it.
There was a problem with delivery

Reply from BISSELL UK
Arrived the next day at the beginning…
Arrived the next day at the beginning of time slot. Carpet looks brand new can't go wrong with a bissell very pleased 👍

Reply from BISSELL UK
Last bissel carpet shampoo M/c lasted…
Last bissel carpet shampoo M/c lasted 9yrs. I telephoned one day with the order and received it following morning.
It's actually better than the old one

Reply from BISSELL UK
Received a faulty steam mop, still not sent replacement
Received a faulty steam mop, they had it picked up by courier a week ago today and I still haven’t received a replacement.

Reply from BISSELL UK

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I got a bissell crosswave pet pro.
I got a bissell crosswave pet pro, first the motor went in warranty so that got changed but I got a steamer while it was away getting fixed so I didn't use it for about 2 month then when I started using it the motor went again but it's now out of warranty so that was poor but the biggest drow back with this has just been the dirty water it leaves behind like after the first month where it was the best thing since sliced bread for my tile floors it just had niggles dirty water in small pools trials of dirt marks no matter how much I clean the wheels and the underneath , motors blowing , I'd say the price makes me think 3 to 5 years this should last but the reality is it's been poor quality in my own experience and that's annoying as I used to trust the brand now I don't.

Reply from BISSELL UK
Excellent service
Excellent service, spoke to a very nice man, who listened and understood my problem, even though I had ordered my product in May, we never opened it till December and there was something missing, he totally understood and replaced the missing items and they arrived the very next day, as promised. So thumbs uop and a BIG THANK YOU. ********** 10 out of 10

Reply from BISSELL UK
Alternative option
After receiving a Shark steamer (which had been used but sold as new), so looked for alternatives. Although the Bissell does not scrub, I felt a vacuum with steam was the next best choice.
Price was competitive, delivery timescale was good, which arrived slightly earlier and needed to try the steamer the day it arrived - what a good job done.

Reply from BISSELL UK
The purchase and delivery process is excellent
The purchase and delivery process is easy - the item arrived next day

Reply from BISSELL UK
Great service
Great service, well packed, used some already. Does a really good job!

Reply from BISSELL UK
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