While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been a Bitaroo customer a long time, and Bitaroo is by far the most convenient and easy method for adding Bitcoin to your portfolio. There's multiple ways to manage the account but my favourite... See more

Rated 5 out of 5 stars

Wow Bitaroo... What else can I say other than this Australian company is ticking all the boxes for me in regards to ease of use, security and peace of mind when it comes to my investment choices. Ke... See more

Rated 5 out of 5 stars

Bitaroo is a fantastic Bitcoin-only exchange that’s packed with useful features. I’ve easily set up DCA and automated almost everything - deposits, purchases, even withdrawals. They’re quick to roll o... See more

Company replied

Rated 5 out of 5 stars

I like that it's Bitcoin only so you can recommend it to new customers and worry they will be sidetracked into some sh!tcoin scam. Lightning withdrawals a real bonus and show they value their custom... See more

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service

Written by the company

Australia's Biggest Bitcoin Only Exchange


Contact info

You should know

4.3

Excellent

TrustScore 4.5 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Best Bitcoin on ramp in Aus!

Bitaroo is the best Bitcoin only way to DCA in Australia. The app is pretty basic and only allows smash buys currently, but the web page has it all.
Range of market options (market, limit, trailing stop and stop market) but the best is the dca.
Just set a aud amount and how often you want to it to occur and let it go!
Small fee to deposit to the exchange ($2 I think) but you can just deposit larger amounts and it is negligible.
Deposits are instant and their email notifications are fantastic.

Only thing to make it 5 stars is to get a dca option into the app!
Keep up the good work, I will continue to recommend Bitaroo to any new Bitcoiner.

January 11, 2023
Unprompted review
Bitaroo logo

Reply from Bitaroo

Thank you for your kind words!

We have been waiting a long time to reply to this feedback but we can finally do so:

Recurring Buy (DCA) has been added to the app! 🥳

Thanks again for your feedback and for choosing Bitaroo 🙏

Rated 5 out of 5 stars

Best in Australia - BTC ONLY

BTC ONLY!
Easy on boarding. Deposits are quick and easy, as are withdrawals of BTC. Lightning integration. Great customer service and user interface. Low fees. Overall a great experience.

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great Bitcoin only exchange

Great Bitcoin only exchange, with simple UI, super fast autobuy and auto withdrawals plus lightning support.

Don't fall for the other glossy crypto casinos....this one is the real deal.

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Absolute best exchange

Bitaroo is Bitcoin only. The fees are VERY low. Auto-buying Bitcoin daily or weekly is super simple. The Bitcoin withdrawal process is the quickest and cheapest I've used. If you are Aussie or Kiwi, you should not bother with any other exchange. Bitaroo for the win.

December 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great exchange

Great exchange, simple to use, encourages self custody, and incredibly helpful solving any issues.
One very happy customer.

December 18, 2022
Unprompted review
Rated 5 out of 5 stars

Clearly the best Bitcoin exchange

Clearly the best Australian Bitcoin exchange
- Lightning withdrawals
- Very small spread
- Almost instant deposit and withdrawals both fiat and bitcoin (subject to normal fiat limitations)
- Bitcoin only (no altcoins which is great)

December 18, 2022
Unprompted review
Rated 5 out of 5 stars

Only bitcoin!

Only bitcoin! Good response times to any questions. Easy deposit and withdrawals.

December 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great Aussie Bitcoin exchange

I like that it's Bitcoin only so you can recommend it to new customers and worry they will be sidetracked into some sh!tcoin scam.
Lightning withdrawals a real bonus and show they value their customers. It makes me physically ill when i think of the money I've wasted on arbitrary withdrawal fees over the years. Also the lack of an affiliate program shows high integrity and that they trade on their reputation.

December 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great service and support.

Great service and support.
Easy to use exchange, that supports withdrawals via Lightning network, and also allows reduced fee withdrawals on-chain. Amazing! great service!

December 17, 2022
Unprompted review
Rated 5 out of 5 stars

I've been using Bitaroo for 2 years

I've been using Bitaroo for 2 years. I've never had an issue that couldn't be sorted out over email. The issues were because of my bank.

I had to send a video of myself on withdraw to comply with some KYC Know Your Customer law. Every withdraw & deposit since has been fine.

Their order book is good for limit orders & dollar cost averaging.

Good way to buy the dips.

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

I have been with them for a few years…

I have been with them for a few years and found them nothing but professional. Their fees are some of the lowest in Australia.
As a Bitcoin only exchange I’d recommend them every Day

December 17, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look