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Bitget Reviews 2,261

TrustScore 2.5 out of 5

2.3

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Rated 3 out of 5 stars

I start using bitget by getting a reward coin in bitget. Then I start participating bitget events on app and social platform and found them really interested. But point redemption found very bad after... See more

Company replied

Rated 1 out of 5 stars

In my opinion, Bitget Wallet is the most disappointing platform and customer service I've ever encountered. When I deposited $6,000 into my Bitget Wallet contract account, it took over 20 hours to pro... See more

Rated 3 out of 5 stars

Overall, the exchange is decent and reliable. Deposits and withdrawals work perfectly; I’ve never encountered any issues with them. The trading conditions also look good on the whole – competitiv... See more

Company replied

Rated 1 out of 5 stars

Bitget charged me bank wireless transfer fees & other so many fees to transfer my money into my Canadian bank account. Then they told me that they could not transfer & sent a cheque. Now they are a... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Biotechnology Company
  3. Financial Institution

Written by the company

Established in 2018, Bitget is the world’s leading crypto exchange and Web3 company, serving over 100 million users across 200+ countries and regions. Bitget is committed to helping users trade smarter with its pioneering copy trading feature and and other trading solutions. With an average daily trading volume of $20 billion, Bitget is now the fourth largest crypto exchange by volume.


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You should know

2.3

Poor

TrustScore 2.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I’ve been using Bitget for a while now…

I’ve been using Bitget for a while now and my experience has been very smooth. The platform is easy to navigate and I like how quickly I can access different markets without things feeling complicated.

What stood out to me the most is the stability of the app and how fast orders execute. I’ve tried a few exchanges before, but Bitget feels more reliable when it comes to trading during active market moments.

Overall it’s been a solid experience so far and I’m comfortable continuing to use it.

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

In che mondo viviamo

In che mondo viviamo? Lo sapevate che questa societa discrimina le persone anziane. Mi hanno rifiutato un deposito,perche sono vecchia??
Leggi la risposta che ho ricevuto dopo 80/100 mail per delle commissioni prelevate. Che vi sembra?--------------Il nostro canale di pagamento ha confermato che il deposito è stato rifiutato automaticamente a causa dei limiti di età previsti da tale canale. Questo fornitore stabilisce un’età massima di 65 anni e, in base alla data di nascita riportata sul suo documento di identità, tale limite risulta superato. Per questa ragione, qualsiasi deposito effettuato tramite questo canale verrà automaticamente rifiutato, indipendentemente dagli altri dettagli. Per evitare ulteriori insuccessi, le consigliamo di utilizzare un metodo o canale di deposito diverso, poiché tramite questo specifico canale i depositi non potranno andare a buon fine.
-------------------------
What kind of world do we live in? Did you know this company discriminates against older people? They rejected my deposit because I'm old?
Read the response I received after 80/100 emails about deducted fees. What do you think? -------------- Our payment gateway confirmed that the deposit was automatically rejected due to the gateway's age restrictions. This provider sets a maximum age of 65, and based on the date of birth on your ID, you exceed this age limit. Therefore, any deposit made through this gateway will be automatically rejected, regardless of other details. To avoid further failures, we recommend using a different deposit method or gateway, as deposits cannot be processed through this specific gateway.------------------------------------------------------------It's FALSE. ONLY YOU HAVE THIS RULE. PEOPLE OVER 65 CANNOT MAKE SEPA PAYMENTS. ABSURD!!!! DISCRIMINATING

March 8, 2026
Unprompted review
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Reply from Bitget

Please note the specific requirements for SEPA registration includes age eligibility will be between 18 and 65 years old.

Alternatively, you can try our P2P Trading, to buy/sell your Crypto in exchange for FIAT, and have it deposited directly to your bank account.
For any further assistance, feel free to reach out to us at support@bitget.com.

Rated 5 out of 5 stars

Bitget stands out for its powerful…

Bitget stands out for its powerful derivatives trading tools and advanced copy trading ecosystem. Traders can access hundreds of cryptocurrencies while benefiting from relatively low trading fees compared to many exchanges. The platform also provides a user-friendly mobile app and advanced charting tools. This combination makes it a convenient place to trade and explore different strategies.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Been using it quietly for almost 36 months now


I started with Bitget mainly for the P2P because local sellers in my area had decent rates and the transfers usually landed in under 10 minutes even on weekends. Over time I moved more activity there: spot for some alts I follow, a bit of futures when I feel like leveraging small positions, and lately their TradFi section (gold & a few stock CFDs).

What keeps me coming back is mostly the consistency — the app doesn't freeze during volatile hours like some others do, withdrawals to my local bank via P2P are predictable (rarely any surprise KYC pop-up after the first ones), and the fees didn't creep up on me. Last month I did a longer gold long during that mini-rally and closed it with a nice +12% without crazy slippage. Nothing revolutionary, but it just… works without drama.

Not perfect though: customer support chat can take 30–45 min sometimes when it's busy, and I wish they had more fiat on-ramp options directly in-app for my country. Still, compared to the two other exchanges I tried before, this one became my daily driver without me really planning it.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

I've been using Bitget for about 3…

I've been using Bitget for about 3 years now, and it's become my go-to exchange because everything just feels reliable. I'd rank it among the top 2 apps.

My most used feature is definitely P2P trading. It's fast matching, lots of payment options that actually work in my region, and whenever there's a small hiccup the customer support jumps in quickly (usually within 30 minutes). The spot and futures interfaces are clean and intuitive too, and I love the occasional vouchers that pop up; they make small trades feel even more rewarding.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Started using Bitget Q3 last year

Started using Bitget Q3 last year, up till I had an account but wasn't using the app. But I got into trading proper end of last year, especially TradFi trading of commodities like Gold and I am undoubtedly in love with the flexibility and ease of using the app. I made quite a good profit from the run of Gold from $4500 to about $5500 early this year just staying in Longs. Also got good rewards from the Gold trading competitions. All in All, my experience with Bitget since I started active trading has been nothing short of beautiful.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using Bitget for a while now…

I’ve been using Bitget for a while now and my experience has been mostly positive. The interface is clean and easy to navigate, even for someone who isn’t a professional trader. Deposits and withdrawals have been smooth so far, and I appreciate the range of trading options available.
What I like most is that the platform keeps improving its features and security. It would be great to see even more educational resources for beginners, but overall I’m satisfied with the service and reliability.

March 5, 2025
Unprompted review
Rated 1 out of 5 stars

I paid the seller, but Bitget still released the crypto to scammer.

Title: I paid the seller, but Bitget still released the crypto to them

I want to share my experience with Bitget’s P2P dispute system so that other users understand the potential risks.

I opened a P2P order and waited for the seller’s payment details.
There were no bank details in the order card, so the seller sent the payment information directly in the order chat.

I transferred the funds exactly to the bank account provided by the seller.

To confirm the payment, I submitted a large amount of evidence to Bitget support:
• bank transfer receipt
• bank statement showing the transaction
• multiple videos demonstrating the payment process
• screenshots where the seller provides the payment details in the order chat

The bank transfer confirmation clearly shows:
• the recipient’s name
• the account number
• the date and amount of the transfer.

However, the recipient name on the bank account does not match the seller’s verified Bitget identity. As far as I understand, P2P rules require payment methods to correspond to the user’s KYC-verified identity.

Despite this, Bitget still decided to release the crypto to the seller and close the appeal, without explaining how the use of a third-party bank account complies with their platform rules.

From my perspective, it looks like the platform sided with a seller who provided bank details under a different name and ignored its own P2P rules.

I am sharing this case so that other users are aware of the risks. Even with a payment receipt, bank statement, screenshots, and video evidence, the outcome of a dispute may not always protect the buyer.

Please be very careful when using P2P trading and always keep full documentation of your payments.

Bitget UID: 3377036672
Order ID: 1408799057120116737

March 4, 2026
Unprompted review
Bitget logo

Reply from Bitget

Thank you for bringing this to our attention. We’ve located the ticket associated with your feedback and confirmed that our team has already responded to your email. Please check your inbox or spam folder for our reply. If you need further assistance, feel free to contact us via live chat or submit a webform: http://bit.ly/3HGNt3B.

Rated 3 out of 5 stars

Good app but still need improvement

Good app but still need improvement

January 8, 2026
Unprompted review
Bitget logo

Reply from Bitget

We value your feedback and would like to know what we can do to earn a 5-star rating from you. We're always looking to improve the experience for our users, and your input is important to us. If there's anything specific we can look into, contact us via live chat or submit a webform: http://bit.ly/3HGNt3B. Thank you.

Rated 5 out of 5 stars

They're trying their best to make people happy and satisfied

Every organisation has there own ups and downs sticking with them when things are good and bad is what strong community all about. In my past years experience with them I've won and I've lost but in all I still give them my vote of confidence because they're improving and there's still room for more improvements to come.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

my experience with Bitget has been…

my experience with Bitget has been quite good so far. I mainly like their futures trading environment — the liquidity feels strong and execution is smooth. The copy trading feature is also very helpful, especially for beginners who want to learn by following experienced traders.

Bitget is doing well by keeping fees competitive, arranging regular campaigns and trading events, and continuously listing trending tokens. These things really keep traders engaged and motivated.

If I give one honest suggestion, I would say customer support response time could be faster, and more simple risk management education would help many traders avoid big losses.

Overall, I’m satisfied with the platform and I think Bitget is improving step by step.
#COPYTRADE #Crypto #Trading #ConsumerRights #CyberCrimeIndia
@BitgetGlobal

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using Bitget for a while now…

I’ve been using Bitget for a while now and I’m actually Loving it. The app is easy to use, trades execute fast, and I haven’t had issues with deposits or withdrawals, including p2p. I mostly trade futures, and the liquidity has been solid even when the market gets really volatile.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

I recently started using the new TradFi…

I recently started using the new TradFi feature on Bitget, and honestly, it has made trading more convenient for me.
What I like most is having everything in one place. I can move between metals, forex, stock futures, indices, commodities, and crypto without switching apps. For someone like me who trades across different markets, that saves time and reduces stress.
The 24/7 access to stock futures also fits better with my schedule. I don’t feel limited to traditional market hours anymore, which gives me more flexibility in managing my trades.
It’s not perfect, and like any platform, you still need proper risk management. But from my personal experience, having multiple markets in one app has made it easier for me to monitor positions and control my overall risk.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Bitget Insights Creators Experience

Bitget is getting worse and worse since last few months for creators, As a bitget insights creator myself with over 18k followers on Bitget insights the rewards for events that were held 5-6 months are still pending, And this is case of thousands of others creators along with me, We tried all that we could mails, customer support, even talked to operation manager still nothing is working out, this kind of behavior with top creators is pathetic, customer support doesn't literally cares, and when I asked to escalate the issue of the creators to higher authorities about the pending rewards distributions ( which are literally dirt cheap due to dumps now ) they simply denied. Although I don't have any hope writing all this but by any chance if any responsible bitget authority is seeing this, please take swift action on it. Thanks

March 2, 2026
Unprompted review
Bitget logo

Reply from Bitget

Thank you for sharing your concerns. Please note that each event has specific terms and conditions that must be met to qualify for the rewards. To help resolve this, contact us via live chat or submit a webform: http://bit.ly/3HGNt3B. We will review your account's participation history and address your concerns in detail.

Rated 5 out of 5 stars

My experience As a trader

As a trader, I’ve found Bitget to be incredibly reliable. Its trading bots and copy trading tools make crypto investing easier than ever, while its security features and low fees give me peace of mind. Customer support are active 24/7
A 5-star experience all around!

February 20, 2026
Unprompted review

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