Bitiqs Reviews 86

TrustScore 2.5 out of 5

2.6

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See what reviewers are saying

Rated 3 out of 5 stars

This platform is a total disaster. When I tried to withdraw my earnings, they ghosted me holding unto my money like its their own. It wasn't I joined equity pathway that I was able to move awa... See more

Rated 4 out of 5 stars

Bitiqs is one of the few big crypto player left. Hopefuly it wil stay and grow its presence because i find it really handy to buy or sell cryptos though the p2p network

Rated 1 out of 5 stars

BITIQS IS A SCAM THEY ALLOWED ME TO DEPOSIT, THEN ASK FOR KYC THEN REPEATEDLY FOR MORE FUNDS TO BE ABLE TO RELISE WHAT YOU HAVE ALREADY DEPOSITED. USING VARIOUS EXCUSES, UK REGULATORY SPECIFIED INS... See more

Rated 3 out of 5 stars

Their disbursement game is garbage, but I found solace with Ɛquitas Víam. Cash flow with them is so sleek, it'll have you kicking yourself for not diving in sooner.

Company details

Written by the company

Bitiqs is a well-established Canadian cryptocurrency exchange based in Ottawa. Known for its reliability and strong user base, Bitiqs offers favorable rates for various cryptocurrencies. The platform features robust security measures, a user-friendly interface, and excellent customer support, making it a trusted choice for both novice and experienced traders.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

86 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

AVOID!!!!!!!!!!!!!!!!!!!!!!!!

Avoid. This is scam. This is not a legit exchange. They have blocked my account without any reason and Ask me for $200 payments so they can unlock it. After $200 payment they Ask for another one. It looks like I have lost $650. AVOID AVOID!!!!!!!!!!!!!

July 5, 2024
Unprompted review
Rated 1 out of 5 stars

Service is not as expected

I sent 50xrp from my Kraken account to a newly created on Bitiqs using their ripple network address provided for deposits. Transaction failed since destination tag was missing. There was no indication that this information is important to successfully deposit funds. Also, 24/7 support was too slow when I tried to contact them to ask questions. Not sure if real persons exist at all to chat with you

July 3, 2024
Unprompted review
Bitiqs logo

Reply from Bitiqs

Dear Michael Simonov,

Thank you for leaving a review.

We take feedback very seriously; however, unfortunately, we cannot find any record matching your name or details to say that you are a client of Bitiqs. We strive to provide 5-star service, if you feel you have received anything less or had issues contacting us, we would greatly appreciate the opportunity to assist you and have your review amended.

We are available 24/7 / support@bitiqs.com

Kind Regards,
Bitiqs Team

Rated 1 out of 5 stars

Big scam!!!

I will tell you my experience in complete transparency and it is up to you to judge whether it is a scam or not.
So far I have spent 400 $ and this amount is blocked under the pretext of moving to premium.
I would have to pay another sum of 200 $ because my assets exceed $300!!!!

Initially it works for three deposit and withdrawal cycles because the amount is small ($100). As a second step, they asked me for 150 $ to verify my wallet!!! I sent this amount and according to them they only received 148.5 $. By contacting the support online they explained to me that due to the 1% deposit fee, the amount recorded is 148.5 $ only, so I would have to send a second amount greater or not less than 150$.
So I sent the sum of $154. To my great surprise, I cannot withdraw my funds on the pretext that my wallet exceeds the sum of $300 and I would have to pay another sum of $200 to upgrade to premium.

The worst thing is that they completely blocked my account because I requested the withdrawal of my funds and they even dare to respond to my review on the trustpilot that I’m not a customer of bitiqs!!!!

Below their banned message:

« We regret to inform you that your account has been banned due to illegal activity and violations of our platform's terms of service as well as applicable laws and regulations.
We take these matters very seriously and have a zero-tolerance policy towards any activities that jeopardize the integrity of our platform or put our users at risk.
Thank you for your understanding and cooperation. »!!!

July 4, 2024
Unprompted review
Bitiqs logo

Reply from Bitiqs

Dear Bekna,

Thank you for leaving a review.

We take feedback very seriously; however, unfortunately, we cannot find any record matching your name or details to say that you are a client of Bitiqs. We strive to provide 5-star service, if you feel you have received anything less or had issues contacting us, we would greatly appreciate the opportunity to assist you and have your review amended.

We are available 24/7 / support@bitiqs.com

Kind Regards,
Bitiqs Team

Rated 1 out of 5 stars

Opinions created by AI

Opinions created by AI, all from the last week. YouTube videos created by AI.
Don't put money in, you won't have a way to get it out.

July 4, 2024
Unprompted review
Bitiqs logo

Reply from Bitiqs

Dear Jorge Perez,

Thank you for providing your feedback.

We remind that all relevant information has already been provided to you via internal communication. Should any of it still remain unclear, we are happy to explain even further.

In the meantime, we invite you to reach out to us should you encounter any other issue so we can assist you.

Kind Regards,
Bitiqs Team

Rated 1 out of 5 stars

SCAM

SCAM.
You’ve been warned. They are using A.I. generated YouTube video to lead you to this website.

July 4, 2024
Unprompted review
Bitiqs logo

Reply from Bitiqs

Dear K S,

Thank you for leaving a review.

This review has been flagged as fake and is considered defamatory. Our exchange has never advertised on YouTube, especially not using AI. If you have seen any advertisements for our exchange, they might have been created by our users who earn through referrals.

Kind Regards,
Bitiqs Team

Rated 1 out of 5 stars

SCAM! They charge for KYC! Do not send your money!

This website is a scam that asked you to pay for KYC. Once you pay they will continue asking you for more money to verify your account such as having $200 at first and verify your account, and then they will have it set to where if you have over $1000, you have to send $300 for a premium account. This seems like they are trying a tactic of gathering your money and you will spend more money. Do not sign up for this company! I will go through every This website is a scam that asked you to pay for KYC. Once you pay they will continue asking you for more money to verify your account such as having $200 at first andverify your account, and then they will have it set to where if you have over $1000, you have to send $300 for a premium account. This seems like they are trying a tactic of gathering your money and you will spend more money. Do not sign up for this company! I will go through every legal action or legal.This website is a scam that asked you to pay for KYC. Once you pay they will continue asking you for more money to verify your account such as having $200 at first verify your account, and then they will have it set to where if you have over $1000, you have to send $300 for a premium account. This seems like they are trying a tactic of gathering your money and you will spend more money. Do not sign up for this company! I will go through every legal option to shut this company down and make them return my money.

July 3, 2024
Unprompted review
Bitiqs logo

Reply from Bitiqs

Dear FINAL OMEGA,

Thank you for leaving a review.

We take feedback very seriously; however, unfortunately, we cannot find any record matching your name or details to say that you are a client of Bitiqs. We strive to provide 5-star service, if you feel you have received anything less or had issues contacting us, we would greatly appreciate the opportunity to assist you and have your review amended.

We are available 24/7 / support@bitiqs.com

Kind Regards,
Bitiqs Team

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