I started using Bitrefill after Binance Card was terminated in EU. I was a bit skeptical in the beginning, as crypto card services can be a struggle. Bitrefill has been a great surprise. The service... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The cards (Visa) come through but are denied sporadically. Although Bitrefill do respond fast, the responses are useless and palm them off on whatever provider they use to generate the card. Authorize... See more
Company replied
I was a little hesitant because this is the first I have ever used bitcoin to purchase anything, but it was absolutely the easiest thing to do! Bitrefill makes the transaction smooth and fast!!
Company replied
I had a great experience with this service! Everything was fast, smooth, and very efficient. The process was simple and didn’t take much time at all. I really appreciate how quick and reliable the ser... See more
Company replied
Company details
Written by the company
Bitrefill is the ultimate platform for using crypto in everyday life since 2014. With payment methods including bitcoin, ethereum, solana, polygon, and more, you can choose from over 10,000 gift cards around the world, pay bills, top-up mobile phones, and even use the Lightning Network for fast, low-cost bitcoin transactions. Operating in 170+ countries, we make crypto easy to live on globally.
Contact info
Mailbox 2333, 111 75, Stockholm, Sweden
- support@bitrefill.com
- bitrefill.com
You should know
4.6
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was an effortless flawless…
It was an effortless flawless transaction every single time! I would suggest this website to all my friends who use Bitcoin
April 9, 2026
Unprompted review
Reply from Bitrefill
Love to hear it Emily!! Thanks for sharing your feedback with us!
Very fast and trustworthy site
Very fast and trustworthy site if you need to use crypto to purchase gift cards.
April 9, 2026
Unprompted review
Reply from Bitrefill
Thanks for the review Noah! We value the endorsement!
The delivery speed is ultimately fast
The delivery speed is ultimately fast. It took me less than 10 seconds to have my product delivered.
Their prices may be unrealistic but trust me - the process is user-friendly.
April 9, 2026
Unprompted review
Reply from Bitrefill
Hi Grassify, thanks for the feedback! It's true, some products have a higher markup than others. This is all based on the price we can get the product from via our suppliers. We are always working and negotiating with them in order to achieve better pricing. Thanks for shopping with us!
Very good engagement with the support…
Very good engagement with the support team
April 8, 2026
Unprompted review
Reply from Bitrefill
Love to hear it Safari ☺️ They are the best of the best!
Reply from Bitrefill
We appreciate the ❤️ Please let us know how we can get to 5 stars!
Good service
April 8, 2026
Unprompted review
Reply from Bitrefill
Love to hear it! Thanks for the review!
super fast
I had a great experience with this service! Everything was fast, smooth, and very efficient. The process was simple and didn’t take much time at all. I really appreciate how quick and reliable the service was. Highly recommended.
March 8, 2026
Unprompted review
Reply from Bitrefill
Huge thank you for the kind review!
Very easy to use
Very easy to use, the transaction only took about 10 minutes with btc which was a nice surprise, don't even need to create an account to use the services but I will 100% be coming back here for more purchases.
April 6, 2026
Unprompted review
Reply from Bitrefill
Love to hear that you had a great experience! Just goes to show that living on Bitcoin is actually very easy! Internet money for the win!
So I ordered a 35$ valorant giftcard IT…
So I ordered a 35$ valorant giftcard IT DID NOT work and said it had been redeemed already I provided proof it was not me through my valorant transaction history on my account and they continued to ignore my emails / be unhelpful its now been a week if not longer and they just stopped replying and act as if its MY fault actually ridiculous im a first time buyer and id never recommend this to anyone after the "support" i have recieved
March 29, 2026
Unprompted review
Reply from Bitrefill
Hello, we hate that didn't have a good experience. I reviewed the ticket you opened with our support team & see that the provider who gets the codes directly from Valorant, confirmed the code was used 5 minutes after it was purchased. Working with our provider can take several days, which our team communicated could be the case. Knowing this, we provide an update daily so customers know where we are at in the process. Again, we're sorry you did not have a good experience & hope that you'll shop with us again.
Reply from Bitrefill
Thanks Hex, we appreciate the love!!
Very good
Very good , I sometimes can't be trusted with being responsible with crypto trading , sending money to this and using on gift cards means my crypto goes to good use
April 6, 2026
Unprompted review
Reply from Bitrefill
Thanks for the review Josh! We love to hear how you're using our platform to meet your living needs!
Great!Great!
April 5, 2026
Unprompted review
Reply from Bitrefill
Thanks Ebony! We appreciate the review!
very fast
very fast, good experience, i just paid and i arleady got the ebay gift card code! best service ever.
April 5, 2026
Unprompted review
Reply from Bitrefill
Lightning fast is how we do things! Thanks for sharing your experience with us!
Reply from Bitrefill
Thanks for sharing Howard! We will continue to be reliable and make the platform better and better!
I was able to complete what I wanted…
I was able to complete what I wanted without too much back and forth.
April 4, 2026
Unprompted review
Reply from Bitrefill
Thanks for the review Chad! Let us know how we can improve, we value the feedback!
Reply from Bitrefill
Just the way it should be ☺️ Thanks for the review Anthony!
Use your bitcoins in the real world
Easy way to use your bitcoins in the real world even if that real world is not ready for it yet.
April 2, 2026
Unprompted review
Reply from Bitrefill
Spot on Yorien! We are building for the future and doing our part to make crypto adoption go world wide! Thanks for using our platform!
Very fast and simple process
Very fast and simple process. Only problem was finding the right region for my purchase of PlayStation store credit. I ended up on the USD section and a it was not a seamless process to find the correct region for playstation credit. But that said, VERY SATISFIED.
April 2, 2026
Unprompted review
Reply from Bitrefill
Hi Thomas, thanks for the feedback on the PlayStation product. Our team will look into this to see if there's information we can add to help our customers out. We appreciate the review!
Over 50 purchases from them!
Over 50 purchases from them!
Never had any kind of issues and all I can say is I wish there were more of these people out there, they legit have saved my life everytime I was abroad and needed a gift card!
April 1, 2026
Unprompted review
Reply from Bitrefill
Thanks for sharing your experience Xiolestix! We love hearing how our platform is used in everyday life ❤️
Superfast support
Superfast support, instant gift cards. They throw it right at your face the moment the payment is confirmed, and i cannot thank them enough for this. Mad reliable website. Thank you <3
April 2, 2026
Unprompted review
Reply from Bitrefill
Thanks for the ❤️ We love to hear this type of feedback so that we know we're on track!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.