The Website itself is good. Also the process of Buying was great. Only Problem is that you can sell items without 2FA and your account can easily be hacked. That happened to me and i lost ~1.4k$. So... See more
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Review summary
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What people talk about most
Based on these reviews
The Site is great and the support team is very quick and helpful. The downside is the quite lengthy KYC process. Id give 5 stars but the KYC process for lvl 2 was just too much of a hassle for it to b... See more
Very very good support. Small fee, and easy to use site. But no master card withdrawal, and a bit hard KYS. But I really recommended using bitskins.
Site for first time user is not clear, payment methods with kyc not working are pain in ass. While being in Poland i was trying to send picture of id but there was error on all browsers and phone pc a... See more
Company details
About BitSkins
Written by the company
BitSkins is a leading skin platform for CS:GO and other popular games such as DOTA2, TF2.
🌍 Global | We offer multiple payment methods for our users so it doesn't matter where you live, you can still buy your favorite items.
🔐 Top security | We're are here to protect you. BitSkins has been on the market since 2015 so we are aware of all ways to keep our users safe.
💵 No hidden fees | We are transparent with our customers, we don't have any hidden fees and you can save up 40% on your skins with us. Do you have any questions? Don’t hesitate to reach out to us at support@bitskins.com
🌍 Global | We offer multiple payment methods for our users so it doesn't matter where you live, you can still buy your favorite items.
🔐 Top security | We're are here to protect you. BitSkins has been on the market since 2015 so we are aware of all ways to keep our users safe.
💵 No hidden fees | We are transparent with our customers, we don't have any hidden fees and you can save up 40% on your skins with us. Do you have any questions? Don’t hesitate to reach out to us at support@bitskins.com
BitSkins 2.0 is here
Written by the company
- Available from 1st of August 2023
- Since 2015, BitSkins has been a pillar in the CS:GO trading scene, and now with the release of CS2 on the horizon, it is time to make some changes. Our team has been working tirelessly to completely overhaul everything about BitSkins to make it better, faster, and safer.
Contact info
3.9
Great
2K reviews
Replied to 54% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good support
Good support, fast transfer, so far been no problems.
September 12, 2025
Unprompted review
Support was very kind
Support was very kind, helped recover funds from an overmarked steam price. Very seamless interaction.
September 12, 2025
Unprompted review
4/5 review of crypto deposit
Took 3 days to deposit my eth after I sent it for some reason. However the withdrawal process was super easy and the support staff was very helpful with my eth deposit. Overall a good experience and will only use bitskins in the future for CS skins.
September 2, 2025
UI filter and exp is the best in this…
UI filter and exp is the best in this website to buy CS skins.
September 9, 2025
Unprompted review
Reply from BitSkins
Hi there,
Nothing is “lost” on BitSkins. If you saw an error, it means the Steam trade failed and the item or funds will automatically return once Steam finishes processing it. We don’t take money from failed trades.
Please contact support@bitskins.com with your order ID so we can check the status for you.
— BitSkins Team
I use bitskins for more than 5 years…
I use bitskins for more than 5 years now, not a single problem, all went smooth.
September 2, 2025
Looks like a scam!
I wasted my time and lost money.
I deposited cryptocurrency to the required minimum. Several hours have passed, but the funds haven’t been credited to my account. Support does not respond.
UPD 09.01
24 hours have passed. The money has not been credited. Support is not responding...
August 31, 2025
Unprompted review
Reply from BitSkins
Hi there,
Your deposit is most likely stuck on the blockchain, not on BitSkins. We credit funds as soon as the network confirms the transaction — there’s no way for us to speed that up manually. Delays of several hours can happen depending on the crypto network you used.
This is not a scam, and we haven’t had any widespread issues with deposits.
Please send your transaction ID to support@bitskins.com so we can check the status and confirm when it will arrive.
— BitSkins Team
Item Withdrawal Issue.
I do believe this site is trusted, but after depositing to sell, they are not able to withdraw my items into my steam accounts.
Their Error is : Their bots lost session connection with steam.
then how do they receive the items?
I hope someone from them contact me regarding this as soon as possible.
August 30, 2025
Unprompted review
great site and mega cheap prices I…
great site and mega cheap prices I saved about 50% of the cost. At first after the purchase my skin was not displayed and I was already scared that this was a scam site but I wrote to support so the skin is not displayed they changed something and the skin was displayed again thanks to the site
August 19, 2025
Unprompted review
Its a good site to buy and sell skins…
Its a good site to buy and sell skins they also offer crypto withdrawal and payment.
February 24, 2025
Full of shenanigans
Full of shenanigans. 2 factor does not work and i cant withdraw my money
August 10, 2025
Unprompted review
Reply from BitSkins
Hi there,
2FA on BitSkins does work, but if your code doesn’t match or your authenticator is out of sync, withdrawals will be blocked for security reasons. This is to protect your funds, not to stop you from cashing out.
Please contact support@bitskins.com and we’ll help you restore access and withdraw your money safely.
— BitSkins Team
Site for first time user is not clear
Site for first time user is not clear, payment methods with kyc not working are pain in ass. While being in Poland i was trying to send picture of id but there was error on all browsers and phone pc all of those and i end up using card with taxes and addons... Prices are great but payment method and look of site is not.
August 9, 2025
Account got hacked and they stole my scarlet shamagh gloves
someone hacked my account and stole my scarlet shamagh gloves from me by changing the price to 50 cents when i was selling them for 890$ and the customer support doesnt help at all and they are just saying that its my fault and cant do anything about it and that even if they did do anything then it would be unfair towards the buyer who bought them aka the hacker.
August 7, 2025
Unprompted review
Reply from BitSkins
Hi there,
This situation is only possible if your Steam account was compromised. BitSkins cannot change your listing price, and items can only be sold for the price you set on your account.
If a hacker gained access to your Steam, they can change listings directly — and in that case, unfortunately there’s nothing we can do, since the sale happened through your own account.
Please secure your Steam account and contact support@bitskins.com with your order ID so we can review the activity.
— BitSkins Team
Purchase went well but the whole…
Purchase went well but the whole withdrawing system is trash
August 7, 2025
Great service
Great service. Got all my cases with no issues, even wait times was managable. Could increase withdrawable limit, that would reduce wait time.
August 7, 2025
best wbsite in the world
August 5, 2025
Unprompted review
Scam vibes
hey, i was going to buy a skin with the stickers i wanted, and i was rly glad i have found that. but i was not sure if ill get my skins, so i bought a sticker and guess what i cant withdraw lol "error". im glad i didnt spend 200 bucks but 1 buck. i got this after 6 hours of waiting lol, i bet it works only with chaep items
August 4, 2025
Unprompted review
Reply from BitSkins
Thanks for sharing your experience — and we totally understand your frustration. 😔
The withdrawal error you encountered was caused by a recent Steam update that temporarily disrupted item deliveries, even for lower-value purchases like stickers.
We’re actively adapting our system to Steam’s changes, and we deployed a fix earlier today that should resolve most of these errors. Please try withdrawing your item again, and if the problem continues, feel free to contact our support team so we can assist directly.
We’re glad you tested with a smaller item first — and we hope your next experience with BitSkins will be smooth and secure. 💚
— BitSkins Team
Good prices, long withdrawals
The skin selection and prices are amazing but I can’t withdraw my skins! I’ve been trying for over 4 hours now and still haven’t been able to. Edit: originally 3 stars but the staff was very helpful so I’m changing to 5
August 3, 2025
Unprompted review
Reply from BitSkins
Thanks for your review and for highlighting our skin selection and pricing — we’re glad you like that part of the experience! 🙌
We’re really sorry about the withdrawal issue. Due to a recent Steam update, some users experienced temporary delays. However, we deployed a fix earlier this morning that should resolve the problem.
Please try withdrawing your item again now. If you're still having trouble, don’t hesitate to reach out to our support team — we're here to help! 💚
— BitSkins Team
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