Bjorgk Reviews 3,330

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional comfort of the footwear, often describing it as walking on a cloud and beneficial for various foot conditions like arthritis, plantar fasciitis, and lymphedema. Many appreciate the quality and durability, with some owning pairs for years, and the wide range of colors and styles available. The ordering process is generally seen as easy, and many are happy with their purchases, often buying multiple pairs for themselves and family. However, some people were dissatisfied with the product itself, noting issues like the material shrinking in the sun, an uncomfortable fit for flip-flops, or the large brand name inside the sandal. There were also concerns about delivery times, with some experiencing longer waits than expected, and a few reported issues with orders not arriving or difficulties with customer service regarding missing items or exchanges.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the comfort and pain relief provided by... See more

Quality

Customers consistently note positive experiences with quality, particularly praising the comfort and feel of... See more

Order

Customers had ambiguous experiences with order. While some found the ordering process easy and received their... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers report quick arrivals,... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers found it easy to order and received... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recommended these sliders to my sister, she has fibromyalgia and one of her symptoms is painful feet. I have a pair and find them very comfortable. Unfortunately, they were too wide for her and I ha... See more

Rated 4 out of 5 stars

This is not the first time I am getting this footwear. I am familiar with it and very happy with it. Better communication this time around would have given it 5 stars. I bought 6 pairs, 3 came firs... See more

Rated 4 out of 5 stars

Great products. Very comfortable footwear. Have bought twice before as gifts also. Delivery was a bit longer than anticipated but arrived safely.

Rated 4 out of 5 stars

Mixed reviews to be honest. I have ordered sliders twice before and although the order experience is good i have to say Unfortunately I am not overly thrilled with this order. Sliders are great!! Flip... See more


Company details

  1. Foot Care
  2. Boot Store
  3. Clothing Store
  4. Fashion Accessories Store
  5. Shoe Store
  6. Youth Clothing Store

Written by the company

Discover our Nordic clothing and accessories. Find our 2 best-sellers: Nordic socks and Cloud Sliders. Choose Bjorgk for a colourful, modern and comfortable look!


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

AVOID

PLEASE AVOID
I waited 3 weeks for the slippers I ordered to arrive as little did I know they were being shipped from China. With a Uk address you expect them to be selling from the UK. The advertising is suggesting that the slippers are good for plantar fasciitis support but they are just a cheap pair of slippers with no support. In fact probably not good for arch support as they don’t have a back. Also far too small. It says 9-10 and they just about fit an 8-9. I bought them as a present but because they didn’t arrive until the last minute I had to go out and buy another Christmas present as I couldn’t risk it. Customer support is non existent and you don’t even get an order number. Tracking doesn’t work.

I strongly recommend that UK customers avoid. Better off buying direct from Temu or SHEIN. Also a lot cheaper. Unfortunately I will be taking these to the charity shop as I only had a week to return them apparently. Rubbish.

December 30, 2024
Unprompted review
Bjorgk logo

Reply from Bjorgk

Hello Mrs J Ellis,

We sincerely apologize for your experience and any inconvenience caused. While our office is based in the UK, our warehouse is in Asia, which can occasionally result in longer shipping times. However, we assure you that this does not compromise the quality of our products.

Regarding the sizing issue, we understand how frustrating this can be, and we do offer exchanges to ensure you receive a size that fits better. We also apologize for the delay in responding to your email; we’ve been experiencing a high volume of inquiries, and we’re working to address each one as quickly as possible.

Your feedback is valuable, and we’ll use it to improve our processes and communication. Please let us know if there’s anything we can do to make this right for you.

Warm Regards,
Bjorgk Team

Rated 4 out of 5 stars

Nice slippers

Delivered within specified time. Very nice slippers and very grateful for the free socks which are also really nice.
My only issue is that although I'm a size 8.5/9 the size 9's I ordered are a little too small so makes them uncomfortable. I'd advise people to order a size bigger

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

Was a bit worried when I read some reviews but honestly I should not of been! great shoes and loved the freebies.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Bought 4 slippers

Bought 4 slippers - buy 1 get 1 free - and received 10 Nordic socks cost free, they were Xmas gifts and everyone loved them especially the socks. Unfortunately some socks didn’t fit so have ordered more large size with 10% discount and free shipping. Very good site, have had sliders before. Only downside they take a while to deliver.

December 29, 2024
Unprompted review
Rated 5 out of 5 stars

Light and comfy

I've had these for a week. At first I found them a bit stiff at first because I'm used to the cloth material slippers but now they're super comfy and I can wear them to pop outside to the bin. They're light and comfy. So far so happy

December 29, 2024
Unprompted review
Rated 5 out of 5 stars

Authentic Cloud Sliders!

This was my 3rd purchase of Cloud Sliders!! Firstly for my adult daughter- lovely pink pair worn ALL YEAR LONG! Inside and outdoors! So I got myself a pair - off white and I did the same. Hand wash and they look as new- the most comfortable and easy to put on.
So this Christmas I purchased a pair for my sister who will be 70 this year. She adores them!
Easy website, great delivery so will definitely revisit again and again.
(Beware cheap versions- they are brittle compared to Bjorgk)

December 28, 2024
Unprompted review
Rated 4 out of 5 stars

Ordered on 6/12 arrived 24/12

Ordered on 6/12 arrived 24/12, I didn’t realise they were shipped direct from China, I prob wouldn’t have bought if I had known, customer service was slow to respond but did eventually send me proper tracking details, slippers are nice, and the free socks were a bonus, not sure if I would buy again from the company but will see how the slippers last.

December 24, 2024
Unprompted review
Rated 1 out of 5 stars

Feel like I've been ripped off here ..

Feel like I've been ripped off here ... bought these as I have trouble with my feet so thought they would help ... appart from having to msg them for my order so many times and also thought they were coming from somewhere in Norway instead of some cheap factory in China... ... cheap plastic crap is what I received... put it down to a bad experience and donated them to charity as I think I know I won't get a refund or not worth the hassle.... love to know who wrote the revies that I read ... 'oh I bought these these and they are fantastic'... how much were you paid ... don't buy from this company ... cheap crap

December 16, 2024
Unprompted review
Bjorgk logo

Reply from Bjorgk

Hello Antonia,

We’re genuinely sorry to hear about your disappointing experience and understand how frustrating this must have been for you. We always aim to provide clear communication and high-quality products, and it’s disheartening to learn we fell short of your expectations.

While our warehouse is based in Asia, we stand by the quality of our products and work hard to ensure customer satisfaction. Regarding your concerns, we encourage customers who are dissatisfied to reach out to us directly, as we do offer options like refunds or exchanges to address sizing or quality issues.

Your feedback about the reviews is also noted. All reviews are genuine, but we understand how frustrating it can feel when your experience doesn't match what you read. We take this feedback seriously and will use it to improve both our communication and overall service.

If there’s anything we can still do to address your concerns, please don’t hesitate to reach out.

Warm Regards,
Bjorgk Team

Rated 4 out of 5 stars

Took a wrong turn!

The website was easy to navigate and order from. Tracking was originally good but after a few days tracking was lost. As the item wasn't a Christmas gift I was quite happy to wait a week or so. Sure enough, the items arrived safely.
Happy with my purchase.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

I have ordered twice from the company…

I have ordered twice from the company as the service is excellent and the products are well made. I have an issue with my feet and I am not able to wear flip flop style shoes so have searched and bought other products. These shoes are the best by far. I am a member at a health spa and wear them most days. I love the support they offer and find them stylish. They are good value for money.

December 24, 2024
Unprompted review
Rated 1 out of 5 stars

Order never recieved

Ordered on 2nd December for a Christmas present & never recieved. Tracking link also doesn't work and customer service do not respond to you. Definitely AVOID!

Order no 52217

December 2, 2024
Unprompted review
Bjorgk logo

Reply from Bjorgk

Hello Ellie,

We sincerely apologize for the inconvenience you’ve experienced. Unfortunately, there were stock issues that caused delays in processing orders, which affected your delivery time. We understand how frustrating this must be, especially given it was a Christmas gift.

Additionally, we apologize for the delayed response from customer service. We’ve been managing an influx of emails, but we’re actively working to respond to all inquiries as quickly as possible.

Your feedback is important to us, and we’ll use it to improve our service going forward. If there’s anything else we can do to assist you, please let us know. Thank you for your patience and understanding.

Warm Regards,
Bjorgk Team

Rated 5 out of 5 stars

Love the whole range

Just brilliant items, I’ve had shoes, sliders, slippers and socks so tried the full range. All mega comfy and I’ve since purchased for family and friends too as Christmas presents.

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

I WANT TO RETURN FOR A REFUND

***AVOID***Waited 21 days for footwear to arrive having been effectively tricked into buying direct from China, whereas I thought they are selling from the UK. I want a refund with returning the items as not true to size and small. I have unfortunately discovered too late they make it extremely difficult to return. Been waiting 3 days for a reply from customer service for return approval and no reply despite my chase up. I want my money back. I strongly recommend that UK customers avoid this long distance shipping and appalling customer service and returns process. Oh and the shoes are cheap plastic, you’re better off looking in UK pound shops.

December 23, 2024
Unprompted review
Bjorgk logo

Reply from Bjorgk

Hello Sophia,

We sincerely apologize for your disappointing experience and understand your frustration. We strive to provide clear communication about our shipping processes, and we regret that there was confusion about the origin of the products. Although our office is based in the UK, our warehouse is in Asia, which can result in longer shipping times.

Regarding the sizing issue and the delay in customer service responses, we apologize for the inconvenience caused. We’ve been dealing with a high volume of inquiries, but this doesn’t excuse the delay, and we are working to address this as quickly as possible.

If you still wish to return the items, we are happy to assist with the return process and ensure you receive a refund. Please reach out, and we will prioritize your request to resolve it promptly. Thank you for your feedback, and we’ll use it to improve our services going forward.

Warm Regards,
Bjorgk Team

Rated 5 out of 5 stars

Bought slippers this time

Bought slippers this time. So comfortable and warm. Able to wear outside too. Just takes a little while from order to delivery but definitely worth the wait!

December 20, 2024
Unprompted review

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