Black Barn Design Reviews 153

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent service received. Many people highlight the affordability of items and the swift, often free, delivery as significant advantages. Consumers are particularly satisfied with the accuracy of orders and the overall efficiency of the purchasing process. However, some customers experienced minor issues, such as a small puncture in a product bag leading to leakage, or initial delays in delivery. Though some reported an incorrect parcel being sent, it was promptly replaced with apologies.

What people talk about most

Product

People report positive experiences with product, consistently praising the quality and value. Many reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and prompt... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the great and sensible prices,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the good quality of items, with some... See more

Service

Customers had positive experiences with service. Many reviewers consistently praise the fast and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time investing in wax sculpture for jewelry. Really like how clear on the website what products is in each packaged. Really good quality too. Definitely will be buying more stuff from you guys a... See more

Rated 5 out of 5 stars

I’m giving 5 stars because I’m not the sort of person to give bad reviews based on forgetting to post has we all have bad days But I received the order confirmation and item had been shipped ne... See more

Rated 5 out of 5 stars

5kg Petrobond sand and Large metal moulding box. Very quick ordering with swift delivery too. Well packaged.

Rated 5 out of 5 stars

Always first class service from this company. Top quality products at reasonable prices. Happy customer for over 3 years now.


Company details

Written by the company

Jewellers, artists, model maker and creators - Black Barn Design is the best UK online store for metal casting related tools and supplies. Browse our shop to discover what we have in stock. We are continuing to improvement our store and increase our range of quality affordable products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

153 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Happy customer

I contacted the boss to ask a couple of questions. He came back to me and explaned everything. So I put in my order which I have received, and I am very pleased with it. J.R.

May 30, 2023
Rated 1 out of 5 stars

I ordered on the 10th it says delivery…

I ordered on the 10th it says delivery 3-5 days
it has only just been received buy the courier
and I've been given a date of the 19th which is 9 days
and will arrive to late for our casting training day on 18th I have
had to buy some other stuff on a next day so the course didn't have to be cancelled

May 9, 2023
Black Barn Design logo

Reply from Black Barn Design

Hi Cassie - Apologies that there was a delay dispatching your order. We would be happy for you to return the item for a full refund, if it is no longer required. If you wish to keep the item we would like to refund you our shipping cost by way of compensation.

Rated 5 out of 5 stars

very good

very good, sent wrong item initially but quickly rectified and they let me keep the item which was wrongly sent.

April 21, 2023
Rated 4 out of 5 stars

All it's ok

All it's ok . The service is good. But fedex not really.
I m very happy and now i go work new casting
(Sorry for my english)
Thx black barn design

February 20, 2023
Rated 5 out of 5 stars

Excellent service

Excellent service, really helpful. Quality products and a good price. Thank you so much for all your help and the super fast postage.

October 17, 2022
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