BlackBetty 

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See what reviewers are saying

Rated 5 out of 5 stars

I'm really happy with the shop! I have already ordered twice and the products were always just as described. Much better quality than any other fast fashion store and much cheaper! I always receive th... See more

Rated 4 out of 5 stars

My purchase came in good condition, well sealed. When I opened the package the label attached the the jumper had been cut up, I presume the price had been cut off. And no paper receipt/retur... See more

Rated 5 out of 5 stars

I’ve ordered from Blackbetty 8 times without problem in a span of 4 months. Order is confirmed and shipped immediately and Always received my order within 10 days from despatch. I had 1item refunded i... See more

Rated 3 out of 5 stars

Everything arrived and was of a decent quality, however the "well known brands" turned out to be a Polish store I had never heard of. I managed to find the exact items I'd brought on their website,... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Hey! Welcome to the BlackBetty Trustpilot page - we're so glad you could make it. BlackBetty is the only place to buy quality high street fashion with an average 70-90% off the original retail price. That means we have thousands of new products every week for mostly under £10. Customer service is super important to us so we set up this page to give a transparent view of what our customers think about their shopping experience on BlackBetty.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm really happy with the shop

I'm really happy with the shop! I have already ordered twice and the products were always just as described. Much better quality than any other fast fashion store and much cheaper! I always receive the order within a 7 working days, so even faster than they promise.

December 19, 2019
Unprompted review
Rated 1 out of 5 stars

Very bad!!!

I have ordered from BlackBetty on November 2018. The order was received in January 2019, but not entire order and the payment was done totally ramburs. I never received the rest of amount until today. This company it's not serious! IGNORE!!!!

August 17, 2019
Unprompted review
Rated 1 out of 5 stars

Don t ever order from Blacketty!!!!!

Don t ever order from Blacketty!!!!!! They sell you diffrent products that show on site!!! The order come after months, and if you return an item, they don t give your money back!!!!!!!!!

March 19, 2019
Unprompted review
Rated 3 out of 5 stars

I've ordered clothes from blackbetty…

I've ordered clothes from blackbetty few times already. OK, it takes usually two weeks to arrive. But last time I waited over three weeks (after two I contacted them and they dispatched my item the same day (but it should be already with me!) so the dispatched date was 02.01 but after I requested the tracking number it showed me that royal mail got it on 07.01. So what happened during these (another) 5 days?). Anyway I love the brand Mohito and Cropp, the quality of clothes is very good for the price. It's just... They should improve the website with tracking number, dispatched date and soever that could calm down the client...

January 13, 2019
Unprompted review
Rated 5 out of 5 stars

I recommend Blackbetty

I odered to Romania, the order arrived in 2 weeks, I paid for the order on arrival. The clothes are new with tags, from brands like Reserved, Mohito, Cropp, and others. It is the same quality of clothes that you buy in stores, the items are not faulty.
I highly recommend Blackbetty, my experience was positive.
I wanted to leave this review as others seem to have negative experiences with this site, but in my case all was great and I would order again.

December 19, 2018
Unprompted review
Rated 1 out of 5 stars

Absolute nightmare company

Absolute nightmare- placed an order 3 weeks later had still not recieved a dispatch email - they stated they had delayed shipping and it would be with me by the end of that week and they would refund me shipping (which they didnt do)
Its now another 3weeks later, items have still not been received and now emails are being ignored aswell - I have had to contact paypal to start the lengthy process of getting my money back. AVOID unless u can take the risk of throwing your money away.

December 2, 2018
Unprompted review
Rated 1 out of 5 stars

Unpleasant experience ,avoid as still haven't got my order after 2weeks!!

Unpleasant experience , I dont think my order has even been processed ! Really had good expectations and made 2 orders. This has been more than 2weeks ago now ;still not received even a despatch email from them . Orders have been confirmed and money taken,for sure. I have already written to their customer service as well, with no answer. Emailed them again and considering of getting the money back as I paid by PayPal. Very messy ,never had this experience with any other websites!

November 17, 2018
Unprompted review
Rated 5 out of 5 stars

Lovely quality

Lovely quality, lovely price, lovely look. I can't stop buying here!! Highly recommended to all !!!

July 29, 2018
Unprompted review
Rated 4 out of 5 stars

Great clothes, great quality, great discounts.

Ordered a few things from BlackBetty.
Sadly one order never turned up, but the ones that did were brilliant. The most amazing nearly luminous ski jacket of superb quality. Smart suit jackets that wash in the machine.
Shirt was a bit thin, but overall very please with purchases especially the suede gloves which I use for driving; very pink and keep my hands lovely and warm.

June 22, 2018
Unprompted review
Rated 1 out of 5 stars

Never received item

Never received item. When I contacted the company (says to expect reply in 36 hours), they did gotten back to me. I was eventually refunded but when I contacted the delivery company, they stated that they had not received anything at all, so suspicious that nothing was sent out in the first place. Will not be using again.

June 21, 2018
Unprompted review
Rated 4 out of 5 stars

Good quality

Good quality, good brands, matching size, except for trousers - size S, but they were M or L. Longer delivery time. Good three products out of four. So for me - good.

May 11, 2018
Unprompted review
Rated 5 out of 5 stars

Blackbetty shopping addiction

I’ve ordered from Blackbetty 8 times without problem in a span of 4 months. Order is confirmed and shipped immediately and Always received my order within 10 days from despatch. I had 1item refunded immediately without problems too due to wrong size. I will continue to shop on this site as you get branded quality items really cheap.

April 11, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing!!!

OMG, it was one of my best decisions to buy clothes from this website! The quality of the clothes is superb! I bought few things from everything5pounds website and their clothes were very poor quality (definately not high street standards), so I was concerned if I'll buy stuff from blackbetty it's going to be the same. Luckily every single item I chose was well made and it was perfect size. Definitely going to buy again. Amazing prices, amazing choices of clothing and good quality!

February 6, 2018
Unprompted review

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