BlackBetty 

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See what reviewers are saying

Rated 5 out of 5 stars

I'm really happy with the shop! I have already ordered twice and the products were always just as described. Much better quality than any other fast fashion store and much cheaper! I always receive th... See more

Rated 4 out of 5 stars

My purchase came in good condition, well sealed. When I opened the package the label attached the the jumper had been cut up, I presume the price had been cut off. And no paper receipt/retur... See more

Rated 5 out of 5 stars

I’ve ordered from Blackbetty 8 times without problem in a span of 4 months. Order is confirmed and shipped immediately and Always received my order within 10 days from despatch. I had 1item refunded i... See more

Rated 3 out of 5 stars

Everything arrived and was of a decent quality, however the "well known brands" turned out to be a Polish store I had never heard of. I managed to find the exact items I'd brought on their website,... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Hey! Welcome to the BlackBetty Trustpilot page - we're so glad you could make it. BlackBetty is the only place to buy quality high street fashion with an average 70-90% off the original retail price. That means we have thousands of new products every week for mostly under £10. Customer service is super important to us so we set up this page to give a transparent view of what our customers think about their shopping experience on BlackBetty.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I am rating Black Betty as poor due to … packaging and quality of goods

I am rating Black Betty as poor due to the fact that I have placed two separate orders. The first order for three items was OK as a whole despite the dress I ordered being of very poor quality and I don't believe for a second it could ever have been the original price shown. The second order however which was for a singular dress arrived and I was immensely disappointed, it was screwed up like someone had tried it on previously and then just shoved it back into the plastic bag, it did not have any tags on it (unlike the previous items I purchased) so for all I know it could have been worn and it was in no way ever the correct size, the dress was huge. For the price I paid it wasn't worth my effort sending it back, however I will not be ordering from Black Betty ever again.

January 24, 2018
Unprompted review
Rated 4 out of 5 stars

I like the idea

I like the idea and my items have always been ok. My first item was faulty but I got a refund and a voucher code, the second was the wrong colour but I liked it anyway. I like the principle and would recommend.

January 24, 2018
Unprompted review
Rated 4 out of 5 stars

Quality items at a low price! Happy customer.

So far I've received two orders from Blackbetty. I'm very happy with the customer service and quality of items. My only negative is that it would be beneficial to have more info on the fitting of the item including the size and height of the model wearing the item and perhaps a few measurements. I would order a lot more if I have a better idea of how the items will fit.

January 24, 2018
Unprompted review
Rated 4 out of 5 stars

Quite good

Have used BlackBetty twice now. One order arrived with damages but the matter was quickly sorted.

January 24, 2018
Unprompted review

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