I'm really happy with the shop! I have already ordered twice and the products were always just as described. Much better quality than any other fast fashion store and much cheaper! I always receive th... See more
BlackBetty
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See what reviewers are saying
My purchase came in good condition, well sealed. When I opened the package the label attached the the jumper had been cut up, I presume the price had been cut off. And no paper receipt/retur... See more
I’ve ordered from Blackbetty 8 times without problem in a span of 4 months. Order is confirmed and shipped immediately and Always received my order within 10 days from despatch. I had 1item refunded i... See more
Everything arrived and was of a decent quality, however the "well known brands" turned out to be a Polish store I had never heard of. I managed to find the exact items I'd brought on their website,... See more
Company details
Information provided by various external sources
Hey! Welcome to the BlackBetty Trustpilot page - we're so glad you could make it. BlackBetty is the only place to buy quality high street fashion with an average 70-90% off the original retail price. That means we have thousands of new products every week for mostly under £10. Customer service is super important to us so we set up this page to give a transparent view of what our customers think about their shopping experience on BlackBetty.
Contact info
United Kingdom
- hello@blackbetty.com
- blackbetty.com
People also looked at
I am rating Black Betty as poor due to … packaging and quality of goods
I am rating Black Betty as poor due to the fact that I have placed two separate orders. The first order for three items was OK as a whole despite the dress I ordered being of very poor quality and I don't believe for a second it could ever have been the original price shown. The second order however which was for a singular dress arrived and I was immensely disappointed, it was screwed up like someone had tried it on previously and then just shoved it back into the plastic bag, it did not have any tags on it (unlike the previous items I purchased) so for all I know it could have been worn and it was in no way ever the correct size, the dress was huge. For the price I paid it wasn't worth my effort sending it back, however I will not be ordering from Black Betty ever again.
I am totally satisfied with the way you …
I am totally satisfied with the way you sold and sent the items I bought
I've made purchases through the website …
I've made purchases through the website a few times so far. I've not had a single problem. The customer service is also very friendly and helpful.
Excellent customer service great
Excellent customer service great clothes and cheap highly recommended
I like the idea
I like the idea and my items have always been ok. My first item was faulty but I got a refund and a voucher code, the second was the wrong colour but I liked it anyway. I like the principle and would recommend.
Very good price for good quality …
Very good price for good quality clothes.
Quality items at a low price! Happy customer.
So far I've received two orders from Blackbetty. I'm very happy with the customer service and quality of items. My only negative is that it would be beneficial to have more info on the fitting of the item including the size and height of the model wearing the item and perhaps a few measurements. I would order a lot more if I have a better idea of how the items will fit.
Verry good thanks
The quality of the products is not very …
The quality of the products is not very good but I cannot complain as the price is correct.
I am very happy with shopping
I am very happy with shopping, good quality clothes, fast delivery. I recommend
Great quality clothes at fab price
Good price excellent service
Good prises and good quality
Clothing doesn’t look like it was ever …
Clothing doesn’t look like it was ever worth the prices quoted. Ordered 3 jumpers and only 2 arrived!
Hi great site love the clothing ,check …
Hi great site love the clothing ,check for new items every day
Love love love Black Betty
Love love love Black Betty
Amazing products
Amazing prices
Love looking at their social media it's awesome
Quite good
Have used BlackBetty twice now. One order arrived with damages but the matter was quickly sorted.
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