Excellent customer support. Louise and team really went out of their way to check and give proper accurate replies -- something you dont see often among CFD brokers. Trade execution is by far the fast... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
🔥 customer service it’s awesome some are say it’s bad service i promise and i swear it’s super customer service and excellent iam asking doubt blackbull clear my doubts Best customer service is... See more
Company replied
Routine query quickly answered by Sofia- thanks!. Been dealing with Blackbull for 3+ years with no issues. The important things like withdrawals, customer service and fair trading conditions are all... See more
Company replied
Blackbull is the best broker out there! They have the best spreads and offer the greatest service whenever you have questions Georgia is always happy to assist you with any questions! would alwas... See more
Company replied
Company details
Written by the company
We were founded in 2014 with the goal of becoming the leading online Financial Technology and Foreign Exchange Broker. BlackBull Markets is a true ECN, No Dealing Desk brokerage specialising in Forex, CFDs, Commodities, and Fintech solutions for traders globally.
Contact info
United States
- blackbull.com
4.7
Excellent
3K reviews
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lightning Speedy service
February 1, 2026
Unprompted review
Reply from BlackBull Markets
Thank you for your feedback. If you need anything else, please let us know.
Best regards,
Customer Experience Team | BlackBull Markets
Perfect Service with Mariana
Perfect Service with Mariana, great job!
January 29, 2026
Unprompted review
Reply from BlackBull Markets
Thank you for sharing your experience. Let us know if we can assist you in the future.
Sincerely,
Mariana & Customer Experience Team | BlackBull Markets
Louisa help me super fast and was very…
Louisa help me super fast and was very friendly ❤️🔥🚀
January 30, 2026
Unprompted review
Reply from BlackBull Markets
We're grateful for your feedback and are always here to support you.
Best regards,
Louise &Customer Experience Team | BlackBull Markets
The trade i did today
The trade i did today, was not okay. Before you think you are souverain, they make it rain, not on you. If your unlucky, they let it trough,If they lucky they block your dough. No mercy for retail, before you you know you’re account is down or snail
January 30, 2026
Unprompted review
Reply from BlackBull Markets
Hi Jojo, thank you for your review. We're sorry to hear about your experience.
To help you further, our team will need to look into your account details.
Please contact us at support@blackbull.com so we can assist you directly.
Reply from BlackBull Markets
Your feedback means a lot to us. Please reach out if you need any further assistance.
Kind regards,
Jessica & Customer Experience Team | BlackBull Markets
Just would like to thank Jessica for…
Just would like to thank Jessica for help she gave me, was having slight issues;however all seems to be on track.(will give update)
January 29, 2026
Unprompted review
Reply from BlackBull Markets
Your feedback means a lot to us. Please reach out if you need any further assistance.
Kind regards,
Jessica & Customer Experience Team | BlackBull Markets
I had issues with my bank approval in…
I had issues with my bank approval in my client area so I spoke to Jessica on the chats and she was really helpful, patient and resolved my query efficiently. I have been with blackbull for over 3 years now and the are top notch. Thanks again Jessica.
January 29, 2026
Unprompted review
Reply from BlackBull Markets
Thanks for taking the time to leave a review. We're always happy to help if you have more questions.
Kind regards,
Jessica & Customer Experience Team | BlackBull Markets
Elsi was of great help today and…
Elsi was of great help today and responded promptly :)
January 29, 2026
Unprompted review
Reply from BlackBull Markets
Thank you for your feedback. If you need anything else, please let us know.
Best regards,
Elsi & Customer Experience Team | BlackBull Markets
Ruby - Excellent Assistance
Great company to trade with CFDs, generous account setup. When a technical problem regarding my proof of identity came up, Ruby was there to help and it was quick to help with solving a problem. Very happy with my experience.
January 29, 2026
Unprompted review
Reply from BlackBull Markets
Thank you for sharing your experience. Let us know if we can assist you in the future.
Sincerely,
Ruby & Customer Experience Team | BlackBull Markets
One of TRADER!
As an intraday trader, I require frequent assistance from my broker. I am usually connected to Jessica, who is incredibly helpful and ensures all my queries are resolved promptly.
January 29, 2026
Unprompted review
Reply from BlackBull Markets
Thanks for taking the time to leave a review. We're always happy to help if you have more questions.
Kind regards,
Jessica & Customer Experience Team | BlackBull Markets
Great Customer Service
Sofia addressed my inquiries promptly. Great customer service!
January 28, 2026
Unprompted review
Reply from BlackBull Markets
Your feedback means a lot to us. Please reach out if you need any further assistance.
Kind regards,
Sofia & Customer Experience Team | BlackBull Markets
Sofia helped today
Sofia helped today, with my issue. Thanks for your support
January 28, 2026
Unprompted review
Reply from BlackBull Markets
Thank you for your feedback. If you need anything else, please let us know.
Best regards,
Sofia &Customer Experience Team | BlackBull Markets
Great service from Louise
Great service from Louise, quick with the responses. Gave the exact answers.
January 28, 2026
Unprompted review
Reply from BlackBull Markets
Thanks for taking the time to leave a review. We're always happy to help if you have more questions.
Kind regards,
Louise & Customer Experience Team | BlackBull Markets
Louise was great in helping me
Louise was great in helping me. Solved my problem in just few minutes without needing to contact any support.
January 27, 2026
Unprompted review
Reply from BlackBull Markets
We're grateful for your feedback and are always here to support you.
Best regards,
Louise & Customer Experience Team | BlackBull Markets
Louise did a great job and solved my…
Louise did a great job and solved my issues within minutes!! And was super friendly
January 28, 2026
Unprompted review
Reply from BlackBull Markets
We appreciate your review. We're here if you need further help.
Kind regards,
Louise & Customer Experience Team | BlackBull Markets
Louise was really helpful in assisting…
Louise was really helpful in assisting me with my withdrawals. Clear and fast responses.
January 28, 2026
Unprompted review
Reply from BlackBull Markets
We're grateful for your feedback and are always here to support you.
Best regards,
Louise & Customer Experience Team | BlackBull Markets
Fantastic service from Antonio --helped…
Fantastic service from Antonio --helped me solve a small technical problem...David in UK
January 27, 2026
Unprompted review
Reply from BlackBull Markets
Thank you for sharing your experience. Let us know if we can assist you in the future.
Sincerely,
Antonio & Customer Experience Team | BlackBull Markets
The worst part is that when you make…
The worst part is that when you make…
The worst part is that when you make money, they don’t pay you anything at all. That’s why I’d rather trade somewhere else — they never pay, it’s a scam
January 27, 2026
Unprompted review
Reply from BlackBull Markets
Hi Octavio, thank you for your review. We're sorry to hear about your experience.
To help you further, our team will need to look into your account details.
Please contact us at support@blackbull.com so we can assist you directly.
Excellent service and response from…
Excellent service and response from Ruby. My account was blocked accidentally and she helped me by asking me all the necessary info to ensure that the account was mine and not someone's else.
January 27, 2026
Unprompted review
Reply from BlackBull Markets
We appreciate your review. We're here if you need further help.
Kind regards,
Ruby & Customer Experience Team | BlackBull Markets
Ruby immediately figured out my issue…
Ruby immediately figured out my issue and had it resolved just as quick! Love BlackBull markets and their service 🙏
January 27, 2026
Unprompted review
Reply from BlackBull Markets
We're grateful for your feedback and are always here to support you.
Best regards,
Ruby & Customer Experience Team | BlackBull Markets
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