Black Cloud Diesel Reviews 203

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Awesome service got my clutch kit in a couple days right clutch kit write service can't Beat It thanks a lot black cloud

Rated 5 out of 5 stars

Quick shipping, perfectly packed. return was easy and the install was easy. followed the directions on the website for startup, and everything went as they said. started, ran, like a new truck! with... See more

Rated 5 out of 5 stars

It is always scary purchasing expensive parts online. We received my son's new clutch with lost bolts (I am guessing from a small hole in the box) and a small part that may have been damaged in trans... See more

Rated 5 out of 5 stars

Outstanding customer service. Even called me back at 10:00PM when I asked. I work nights so I'm asleep during the normal business hrs. Can't ask for a better company to purchase from. Product was as a... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

Black Cloud Diesel has what you need to add performance, power and fuel economy to your ride! Put more power to the road while cruising in your Ford Powerstroke, GM Duramax or Dodge Cummins diesel truck.


Contact info

4.8

Excellent

TrustScore 5 out of 5

203 reviews

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Rated 5 out of 5 stars

Excellent experiance

Called black clud looking for information on a clutch for my truck, and they spent around 45 minuets on the phone with me going over the pros and cons of different clutches, with no pressure to order from them. After the excellent customer service, I naturally ordered from them and my parts where shipped quickly, with tracking numbers. Will definitely turn to them in the future for my parts needs.

April 6, 2014
Unprompted review
Rated 5 out of 5 stars

everything I needed at a price that couldn't be beat

I purchased a South Bend dual disc clutch kit, input shaft, and hydraulic upgrade from Black Cloud Diesel. The shipping was reasonably quick for the items they came all together and with detailed packing lists. I look forward to my next purchase from BCD.

March 4, 2014
Unprompted review
Rated 5 out of 5 stars

Great service, good prices

I ordered my clutch online and then called later to revise my order. they answered my questions and helped me pick out the right clutch for my truck/driving needs. Very helpful and fast shipping. Will probably never need another clutch in this truck but I know where to refer my friends.

March 1, 2014
Unprompted review
Rated 3 out of 5 stars

Fast shipping and good product

Great kits and products just be ready to fight putting it together, doesn't slide together very well.. unless u fight it for some time

February 28, 2014
Unprompted review
Black Cloud Diesel logo

Reply from Black Cloud Diesel

It takes more than a clamp to keep a stack kit from pulling apart, especially when a truck gets shaken up by the speed & bumps during off road conditions. These Kits have a very tight tolerance in order to avoid welding. Thus,the Stacks as well as other parts are easily exchanged. we want to know that once this kit goes on,it is going to stays on.

Rated 5 out of 5 stars

Quick and Fair

Ordered a south bend clutch and received it quickly. They offered it at the lowest MAP price. The person on the phone was courteous and somewhat able to advise me on the right product for me. I couldn't decide if I wanted the slightly heavier duty version. Glad I didn't get it. This one grabbed like crazy for the first 600 miles and now after 1500 is working perfect.

February 28, 2014
Unprompted review
Rated 5 out of 5 stars

good product

Great product looks good ! Fast shipping great customer assistance! Couldn't ask for a better product! Can't wait to install!

February 28, 2014
Unprompted review
Rated 5 out of 5 stars

awesome

Best service had my produt at my door in two days was easy to install and my truck
Looks and sounds awsome would recomend them to anyone.

February 27, 2014
Unprompted review
Rated 5 out of 5 stars

Perfectly pleased!!!!! GGGGRRRREEEEAAAATTTT

I took a chance on ordering a pipe site unseen , well a 6"×36" Aussie cut single stack to be exact and I was a bit nervous about getting it and it not looking like the pictures and not being good quality but as I hunted down the ups guy I got home and opened the box which I was also worried about as far as being bet up from shipping goes but it was fine, looks like they took care in packing it, not just throwing it in a box. Then I pulled the pipe out and damn it was even better than I expected, I love it, it's Awesome!!!!! And ordering was very easy. I was bragging it up at work today and its not even on the truck yet, can't wait to hook it up and roll some smoke out of my big sexy stack. The guys at BlackCloudDiesel should be proud to put out such a fine product.

February 27, 2014
Unprompted review
Rated 5 out of 5 stars

All aspects of the transaction were great.

Anticipating the delivery, I got a little anxious about the time it took to deliver. In retrospect the shipping time was reasonable. Three (3) very heavy packages arrived in good shape with all the parts as advertised. Ron's Tire of Framingham, MA installed the clutch with all the parts in two (2) days, (it's a 3500 Ram). When I came in to pick it up, Ron, the owner, told me to speak to the mechanic. The long story short he was impressed with the quality and the flawless OEM swap. Everyone was giving great stories about the install. Jim Troupes

February 27, 2014
Unprompted review
Rated 5 out of 5 stars

Priced Right and On Time - Customer Service was Excellent

Website is easy to navigate. I found what I was looking for very easily. And when I had a question, the person who answered the phone was very knowledgeable. I was nice talking with someone who knew what they were talking about regarding the parts I needed.

February 27, 2014
Unprompted review

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