Brilliant place make you feel so welcome! Big thanks to Gav for getting the ds3 sorted for me he was brilliant made sure you got what you wanted no push for anything brilliant service will be staying... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely brilliant service from start to finish Paul who.was our sales guy was fantastic I asked so many questions an he never seemed like anyone if them was any trouble to answer. I will definitely... See more
Highly professional service from start to finish. No pushy sales tactics just people who take their time to explain and to match you to a vehicle that matches your needs and your financial situation... See more
Brilliant service from application to picking our chosen car up. Prav was brilliant and talked us through all the gadgets and mod cons in the vehicle. Car was moted and serviced aswell before we coll... See more
Company details
Written by the company
Specialists in car finance for most credit circumstances. Instant decision. No deposit options. No fees. 8/10 Approved.
Contact info
27A Newtown Lane, Cradley Heath, B64 5EB, Cradley Heath, United Kingdom
- 01384411119
- sales@motor-market.net
- blackcountrycarfinance.co.uk
4.9
Excellent
202 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and stress free process
Great service and stress free process. Prav was brilliant very professional highly recommend
January 10, 2020
Unprompted review
Easy hassle free
Easy hassle free. Needed a car quickly, and was able to source the next working day
January 6, 2020
Unprompted review
excellent,fast and efficient at sorting…
excellent,fast and efficient at sorting out things.Very helpful and pleasant to talk to and would bend over backwards to help sort any problems out.Would really recommend them and use them again
January 3, 2020
Unprompted review
Fantastic!
Fantastic!! Helped me to get my first car 5* All the way!! Highly recommended
January 3, 2020
Unprompted review
No issues
No issues, easy to deal with fruendly staff especislly neil great service
January 2, 2020
Unprompted review
Brilliant company.
Amazing company to deal with very helpful and very quick to answer and help with all needs. Will recommend and use them myself again.
January 1, 2020
Unprompted review
Very good and helped with everything…
Very good and helped with everything well reliable
December 31, 2019
Unprompted review
Fantastic service
Fantastic service, everything was explained thoroughly, staff couldn't be any more helpful, great selection of cars available. Would definitely come here again.
December 26, 2019
Unprompted review
All staff really kind and helpful…
All staff really kind and helpful sorted me out without any problems all thanks to Neil great work!!!
December 20, 2019
Unprompted review
First car
They had the car I was looking for. Really helpful team! Thanks
December 20, 2019
Unprompted review
Reply from Black Country Car Finance
Thank you Pedro, we hope you enjoyed meeting the team. We appreciate your business and look forward to seeing you again in the future.
Excellent and quick service
Excellent and quick service. Had a lovely bunch of flowers too! Couldnt ask for better service ! Thank u and sorry for the slow reply!
December 19, 2019
Unprompted review
Reply from Black Country Car Finance
Thank you Elizabeth! so glad you are happy with the car and service. Many Thanks The Motor Market Team
Reply from Black Country Car Finance
Thank you Richard, enjoy your new car and we will see you again in the future!
Very helpfull and polite impressed how…
Very helpfull and polite impressed how good the survive is
December 18, 2019
Unprompted review
Reply from Black Country Car Finance
Thanks Dale, we hope you enjoy your new car and hope to see you again in the future! Regards Team Motor Market
THANK YOU
Collected my car today. Absolutely fantastic customer service. THANK YOU Todd for all your help and making buying a car off motor market so simple for us. And thank you to Emma for your help with our baby car seat. Highly recommended. All Staff are friendly and helpful.
December 5, 2019
Unprompted review
Reply from Black Country Car Finance
Hi Laura- thanks for your positive feedback, so glad you had a good experience. Enjoy your new car and we will see you again in the future!
Brilliant service
Brilliant service, everyone really nice and friendly and did all the checks before I picked my new car..
December 4, 2019
Unprompted review
Reply from Black Country Car Finance
Hi Annette - thanks for your positive feedback, so glad you had a good experience. Good luck until next time from all the team.
Just recently took finance out for a…
Just recently took finance out for a car and i would recommend Black Country Car Finance to anyone. Very helpful and very professional. I couldn't be any happier with the service.
December 4, 2019
Unprompted review
Reply from Black Country Car Finance
Thats great - really pleased to hear, thats exactly what we always aim for. Thanks again for your business and favourable feedback. Best wishes till next time from all the team.
Very helpful
Very helpful, positive, always willing to provide further information where needed. Very ongoing, never let anything fall behind! Very positive review
December 4, 2019
Unprompted review
Reply from Black Country Car Finance
Great Jade - so pleased to read you've picked up on our positivity. We do always try our best to make things happen and the buying experience as smooth as possible for every customer. Thanks again for the business and taking the time to feedback favourable, both are really appreciated. Regards from all the team.
Second car from motor market now and…
Second car from motor market now and the service is world class
December 3, 2019
Unprompted review
Reply from Black Country Car Finance
Thats fantastic Ryan - its what we always aim for but even more rewarding when a customer takes the time to feedback so positively. So pleased you are happy with your buying journey from Black Country Car Finance. Thanks again and best wishes from all the team.
Staff was helpful and polite...they…
Staff was helpful and polite...they have made my experience of getting my first car relaxing and exciting...
I would highly recommend to anyone...
Always keeping me informed of what's going on
December 2, 2019
Unprompted review
Reply from Black Country Car Finance
Thanks Sean, glad we could help.
Dealt with me brilliantly
Dealt with me brilliantly, no problem at all
Michael Scott
November 30, 2019
Unprompted review
Reply from Black Country Car Finance
It was a pleasure Michael, glad we could help you get the car you wanted!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.