Blackhorse Lane went above and beyond in a way you don’t forget. They carefully repaired a treasured pair of 1980s 501s that belonged to a close friend who died of AIDS, and then quietly refuse... See more
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Company details
Information provided by various external sources
We make & sell selvedge & raw denim jeans in our London atelier - with a focus on sustainability, community, & unmatched quality.
Contact info
114B Blackhorse Lane, E17 6AA, London, United Kingdom
- 02085317772
- customer@blackhorselane.com
- blackhorselane.com
Hasn’t replied to negative reviews
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Excellent website with measurements…
Excellent website with measurements advice and easy navigation. Great logistics and a very high quality product.
Friendly expert guidance in getting the…
Friendly expert guidance in getting the right style and fit. Great quality denim all round.
Great helpful service and advice
Great helpful service and advice . Love the business and its ethos, and of course the garments are incredible quality.
Trousers didn’t fit and the material…
Trousers didn’t fit and the material was very stiff. Was told it would soften with washing but it never did. They’re in the charity shop now .

Reply from Blackhorse Lane Ateliers
New Trousers
Liked the pared back aesthetic and calm atmosphere . Staff were engaged and clearly explained the products and offered clear advice about the service as well as maintenance and care .
Easy to buy on the website
Easy to buy on the website; got the sizing right; very pleased with fit and cut; personal emails regarding sizing which were very helpful.
Thanks - Great Jeans!
Friendly staff who are very…
Friendly staff who are very knowledgeable and are very keen to ensure that the customer is very satisfied. Excellent products that should last a lifetime so good value for money.
Seriously good jeans
Professional and knowledgeable
Professional and knowledgeable. Always attentive and a relaxed experience. Great products.
great product made in the uk well done
Great jeans, great people
Lily and Will have always been very helpful and welcoming when I’ve been in the shop - consulting them for ideas and their knowledge when needed. I have a few pairs of jeans and chinos from BLA now. The quality and fit is excellent - definitely the best fitting jeans I’ve had, though they do take a bit to break in!
I would absolutely recommend Blackhorse Lane.
Personal attention and genuine care for…
Personal attention and genuine care for the outcome
Excellent service.
Excellent service.
Will noted my current style of jeans, and recommended a Blackhorse fit that I liked.
He made sure I was happy with the fit / size.
They have been washed and I am still happy.
Personal touch.
Great Service and quality products..
Great Service and quality products.. Happy Customer and will be back..
Helpful and knowledgeable staff
Great jeans and service
Great quality jeans and really helpful service at Coal Drop Yard store
Good/nice people working in shop.
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