Blackmoor Nurseries Reviews 

236
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the plants and trees, noting their healthy, vigorous condition and beautiful appearance upon arrival. Many people highlight the careful and secure packaging, ensuring products reach them undamaged. Reviewers also frequently commend the fast and efficient delivery service, along with excellent communication and responsive service regarding orders. However, some customers also noted occasional issues with packaging and delivery. A few people reported instances of damaged packaging, such as dented boxes or broken pots, and some mentioned loose compost upon arrival. There were also comments about delivery drivers mishandling packages, indicating a need for clearer labeling or more careful handling of fragile items.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the health and condition of... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent condition and health... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and the quick delivery... See more

Service

Customers consistently note positive experiences with service, often recommending it due to excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second purchase from Blackmoor. Standard gooseberry and redcurrant in 2022, both excellent plants and doing well. As they were so good, I've now received and planted a James Grieve appl... See more

Company replied

Rated 5 out of 5 stars

After having issues buying a Pink Lemonade Blueberry plant from other nurseries / sellers I decided to give Blackmoor a chance due to their good reputation. Well it seems they live up to said rep... See more

Company replied

Rated 5 out of 5 stars

So far so good. I am blind and found choosing a nursery and then the actual fruit trees challenging. I discussed my phone order with a very helpful lady called Ann. She advised and supported rea... See more

Company replied

Rated 5 out of 5 stars

Although I couldn’t find a way on the online order form to specify delivery dates I couldn’t do, it was sorted out easily by phone. When they arrived I was so impressed by the standard of packaging. N... See more

Company replied


Company details

  1. Plant Nursery
  2. Garden Center
  3. Wholesale Plant Nursery

Written by the company

Blackmoor is one of very few Nurseries in the UK offering gardeners the opportunity to buy fruit plants direct from our Nursery. Blackmoor Nurseries is part of Blackmoor Estate in Hampshire which has been run by the Selborne family for several generations. At Blackmoor we are very proud about our heritage and history, and we’re absolutely passionate about our fruit plants. We have been growing them at our Hampshire based estate for over 100 years. All of our staff have been trained to the highest level in both the growing and packing of our plants and we all strive to produce top quality fruit trees and soft fruit plants. All orders are subject to rigorous quality tests at every stage of growth, and throughout the processes of lifting to packing. Roots are soaked and covered before shipping which means that each plant reaches the customer in prime condition. Our customer service team are all Blackmoor Nursery people and are happy to provide expert advice either by phone or email. They are industry experts and are always happy to share their knowledge and tips about how to get the very best from growing fruit.


Contact info

4.8

Excellent

TrustScore 5 out of 5

236 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(236)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very well packed good…arrival

Very well packed and in very good condition with plenty of info about when it would arrive

May 29, 2025
Blackmoor Nurseries logo

Reply from Blackmoor Nurseries

Mike
Thank you for your 5 star review of our Blueberry Pink Lemonade. I'm glad you liked our order updates keeping you informed of the delivery.
Best wishes
Jon

Rated 5 out of 5 stars

Everything arrived as expected

Everything arrived as expected. Good packaging so the plant was undamaged, and it looks healthy. Just potted it up, so looking forward to some fruit later in the season

May 29, 2025
Blackmoor Nurseries logo

Reply from Blackmoor Nurseries

Katherine
Thank you for your 5 star review of our Mulberry Morus Mojo Berry.
Best wishes
Jon

Rated 5 out of 5 stars

Very good

Very good. Well recommended. They sent me a healthy plant.

May 28, 2025
Blackmoor Nurseries logo

Reply from Blackmoor Nurseries

Riad
Thank you for your 5 star review.
best wishes
Jon

Rated 5 out of 5 stars

Will buy again

Arrived on time. Well packaged. The trees were in great condition.

May 13, 2025
Blackmoor Nurseries logo

Reply from Blackmoor Nurseries

Hi Andrew
Many thanks for taking the time to review your recent order of fruit trees with us.
Great to hear your kind words.
Best wishes
Jon

Rated 5 out of 5 stars

Arrived in good condition.

Arrived in good condition.
Look very good. About to plant them.

May 25, 2025
Blackmoor Nurseries logo

Reply from Blackmoor Nurseries

Veronica
Thank you for your review of our Asparagus Gijnlim crowns.
Best wishes
Jon

Rated 5 out of 5 stars

Fantastic plants

Fantastic plants, delivered quickly and with much care. I will come back ,many thanks

May 24, 2025
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Reply from Blackmoor Nurseries

Irena
Many thanks for your 5 star review for your recent puchase from our Nursery.
We look forward to your next order with us.
Best wishes
Jon

Rated 5 out of 5 stars

Outstanding!

Super speedy delivery excellent packaging and super healthy plants!

May 23, 2025
Blackmoor Nurseries logo

Reply from Blackmoor Nurseries

John
Thank you for your lovely review of our Nursery and our Blueberry bushes.
Best wishes
Jon

Rated 5 out of 5 stars

Super speedy dispatch

Super speedy dispatch , good communication re order. Lovely tree specimen. Great quality

May 22, 2025
Blackmoor Nurseries logo

Reply from Blackmoor Nurseries

Dawn
Thank you for your lovely review of our Nursery and our Apple Scrumptious tree.
Best wishes
Jon

Rated 5 out of 5 stars

Excellent service and the Standard…

Excellent service and the Standard Gooseberry exceeded expectations.

May 20, 2025
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Reply from Blackmoor Nurseries

Adrian
Thank you for your lovely review of our Nursery and our Gooseberry Half Standard bush.
Best wishes
Jon

Rated 5 out of 5 stars

Plant arrived in healthy condition…

Plant arrived in healthy condition which was a wonder due to the bottom of the cardboard box being badly damaged and the "plant nearly falling out" as the delivery chap informed me.

May 15, 2025
Blackmoor Nurseries logo

Reply from Blackmoor Nurseries

Alan
Thank you for your review of your recent order from our Nursery.
I am glad to hear that the Gooseberry standard arrived in perfect condition.

I am very sorry that the box did not arrived in the same condition in which it left the Nursery in.
We do use a strong box that has been designed to take a bit of banging around.

Again, please accept my apologies for your order not arriving in a perfect condition and I will speak to my courier account manager about this.
Best wishes
Jon

Rated 5 out of 5 stars

This is the best nursery garden I’ve…

This is the best nursery garden I’ve dealt with and there products are first class
If your thinking of getting any trees this is the place to order from and I really mean it and I don’t work there lol

May 19, 2025
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Reply from Blackmoor Nurseries

Barry

Thank you so much for your kind words about Blackmoor Nursery! I'm thrilled to hear that you had such a positive experience with us. Happy planting!

Best wishes
Jon

Rated 5 out of 5 stars

Bought 2 blueberry plants

Bought 2 blueberry plants, arrived promptly in great condition. Lovely healthy plants, very happy customer! Would recommend

May 15, 2025
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Reply from Blackmoor Nurseries

Janine
Thank you for your 5 star review.
Best wishes
Jon

Rated 5 out of 5 stars

Good customer service

The team esp the Scottish gentleman at the warehouse were very helpful and enabled me to get the desired plant whilst i waited

May 15, 2025
Blackmoor Nurseries logo

Reply from Blackmoor Nurseries

Richard
Thanks for the 5 star review. Always nice to hear some good comments about the Blackmoor team.
Best wishes
Jon

Rated 5 out of 5 stars

Great plant purchasing experience

What I like about Blackmoor Nurseries is their comprehensive description of their plants, and how to plant and maintain them.
In addition, the plant delivered was in excellent condition and more than I expected from the sales description. All round, a very pleasant purchasing experience.

May 8, 2025
Blackmoor Nurseries logo

Reply from Blackmoor Nurseries

Eugene
Many thanks for your review of your recent puchase from our Nursery. Its great to hear that you were pleased with the whole experience.
Best wishes
Jon

Rated 5 out of 5 stars

Peach tree

Peach tree arrived today. Completely taken aback by both the size and amazing condition it arrived in, for such a great price. I'm delighted with it. I only wish I had found you BEFORE I'd already ordered a bunch of fruit trees and bushed from a different supplier. I will definitely be a repeat customer.

May 9, 2025
Unprompted review
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Reply from Blackmoor Nurseries

David,

Thank you so much for your kind words! I'm thrilled to hear that you are delighted with the Peach tree that arrived today. It's always fantastic to know that our customers are happy with their purchases, especially when they exceed expectations in terms of size and condition.

We appreciate your feedback and are sorry to hear that you didn't find us before placing your previous orders with another supplier. However, we're very glad to have you as a new customer now and look forward to serving you in the future.

Please don't hesitate to reach out if you have any questions or need further assistance. We're always here to help and ensure you have a great experience with us.

Best regards,
Jon Munday

Rated 5 out of 5 stars

Healthy Grape Vine received

Healthy Grape Vine received with excellent delivery schedule. Can't fault the vine, very healthy with a lot more growth that I'd normally expect, or have experienced by other suppliers.

May 7, 2025
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Reply from Blackmoor Nurseries

Laurence
Thank you for your 5 star review on your recent purchase from our Nursery. The Grape Vine Phoenix is a lovely variety.
Best wishes
Jon

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