Blackmoor Nurseries Reviews 

236
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the plants and trees, noting their healthy, vigorous condition and beautiful appearance upon arrival. Many people highlight the careful and secure packaging, ensuring products reach them undamaged. Reviewers also frequently commend the fast and efficient delivery service, along with excellent communication and responsive service regarding orders. However, some customers also noted occasional issues with packaging and delivery. A few people reported instances of damaged packaging, such as dented boxes or broken pots, and some mentioned loose compost upon arrival. There were also comments about delivery drivers mishandling packages, indicating a need for clearer labeling or more careful handling of fragile items.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the health and condition of... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent condition and health... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and the quick delivery... See more

Service

Customers consistently note positive experiences with service, often recommending it due to excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second purchase from Blackmoor. Standard gooseberry and redcurrant in 2022, both excellent plants and doing well. As they were so good, I've now received and planted a James Grieve appl... See more

Company replied

Rated 5 out of 5 stars

After having issues buying a Pink Lemonade Blueberry plant from other nurseries / sellers I decided to give Blackmoor a chance due to their good reputation. Well it seems they live up to said rep... See more

Company replied

Rated 5 out of 5 stars

So far so good. I am blind and found choosing a nursery and then the actual fruit trees challenging. I discussed my phone order with a very helpful lady called Ann. She advised and supported rea... See more

Company replied

Rated 5 out of 5 stars

Although I couldn’t find a way on the online order form to specify delivery dates I couldn’t do, it was sorted out easily by phone. When they arrived I was so impressed by the standard of packaging. N... See more

Company replied


Company details

  1. Plant Nursery
  2. Garden Center
  3. Wholesale Plant Nursery

Written by the company

Blackmoor is one of very few Nurseries in the UK offering gardeners the opportunity to buy fruit plants direct from our Nursery. Blackmoor Nurseries is part of Blackmoor Estate in Hampshire which has been run by the Selborne family for several generations. At Blackmoor we are very proud about our heritage and history, and we’re absolutely passionate about our fruit plants. We have been growing them at our Hampshire based estate for over 100 years. All of our staff have been trained to the highest level in both the growing and packing of our plants and we all strive to produce top quality fruit trees and soft fruit plants. All orders are subject to rigorous quality tests at every stage of growth, and throughout the processes of lifting to packing. Roots are soaked and covered before shipping which means that each plant reaches the customer in prime condition. Our customer service team are all Blackmoor Nursery people and are happy to provide expert advice either by phone or email. They are industry experts and are always happy to share their knowledge and tips about how to get the very best from growing fruit.


Contact info

4.8

Excellent

TrustScore 5 out of 5

236 reviews

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4.8

All reviews

(236)

121 reviews in the last 12 months

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Rated 5 out of 5 stars

Pear tree arrived safe and sound with…

Pear tree arrived safe and sound with in 24 hours great service would highly recommend 👌

May 7, 2025
Blackmoor Nurseries logo

Reply from Blackmoor Nurseries

Keith
Thank you for your review. I am pleased to hear that your Pear tree arrived safely and in a timely manner.
Best wishes
Jon

Rated 5 out of 5 stars

Very efficient ordering and…

Very efficient ordering and information. A very healthy and well grown plant.

May 7, 2025
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Reply from Blackmoor Nurseries

Sheila
Thank you for your 5 star review. We hope you enjoy your Blackberries.
Best wishes
Jon

Rated 1 out of 5 stars

Bought Peach Tree last year

Bought Peach Tree last year. Did nothing last year but thought I’d give it a chance. This year just shrivelled up and died. Notified Blackmoor and response was just to send me a link to what disease it had died of. Not great customer service. Will be my last purchase from them.

May 7, 2025
Unprompted review
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Reply from Blackmoor Nurseries

Tony
Thank you for your feedback. I am sorry to hear that your Peach tree has died. The wet Winters we are having does seem to be causing a few more issues.
Best wishes
Jon

Rated 5 out of 5 stars

I bought an M26 bare root apple tree, looks good

I recently collected an M26 bare root apple tree from Blackmoor. It’s now in my back garden, planted following Blackmoor’s instructions. It’s a nice looking tree, with a good root system, no complaints.

May 2, 2025
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Reply from Blackmoor Nurseries

Leif
Thank you for your review, it's great to hear the progress of your apple tree.
Best wishes
Jon

Rated 5 out of 5 stars

Just a very efficient service and looks…

Just a very efficient service and looks like good product time will tell but have every confidence will be great.

April 23, 2025
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Reply from Blackmoor Nurseries

Michael
Thank you for taking the time to submit your recent review.
Best wishes
Jon

Rated 5 out of 5 stars

Good advice, good plants.

I asked if one of the trees I was ordering was going to be suitable, and they gave good advice despte the risk of losing the order.
The plants I did order arrived on time, and are thriving in the garden.

March 26, 2025
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Reply from Blackmoor Nurseries

Melanie
Many thanks for your review. I am so pleased to hear you found our customer service a help to you when placing your order with us.
Best wishes
Jon

Rated 5 out of 5 stars

Fantastic service and products from Blackmore

Ordered two half-standard Titania blackcurrants. (Blackcurrant plant grafted onto 90cm stem. Had to google that before ordering)

They arrived within a few days looking incredible! Already had a huge amount of flowers that look like they’ll turn to fruit. I wish I could upload a photo I’m so impressed

They are beautiful plants and have won the Mrs over, who initially didn’t want them ordered

April 30, 2025
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Reply from Blackmoor Nurseries

Joshua
Thank you so much for your review. The Half Standard Blackcurrants are looking great on the Nursery. They are a fantastic addition to any small garden.
Best wishes
Jon

Rated 5 out of 5 stars

Completely different

Received my 2 blueberry plants a short while ago seem in good condition plenty of foliage although a little cramped in the box don’t really know much about this variety but looks completely different from my previous buys from Blackmoor just hope it is a good companion plant for my other blueberry plants

April 30, 2025
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Reply from Blackmoor Nurseries

William
Thank you for your 5 start review.
best wishes
Jon

Rated 5 out of 5 stars

Clear website and great plant

I liked how informative and friendly the Blackmore website was, and that they sold the pink blueberry in a slightly bigger pot than other retailers. It arrived happily sitting in its box and is now snuggling in some ericaceous compost 😁

April 30, 2025
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Reply from Blackmoor Nurseries

Kate
Thank you so much for your 5 Star review.
Best wishes
Jon

Rated 2 out of 5 stars

Rhubarb

I ordered 2 rhubarb plants on the 16th Apr paying for first class Royal Mail delivery @ £5.25. Birthday presents for my mum's birthday on the 24th. They weren't posted out until the 24th Apr and I received them 28th Apr. I can understand taking out two days for Good Friday and Easter Monday but the rest of the delay is unnecessary.
The plants themselves are in good condition and were well packaged.

April 28, 2025
Unprompted review
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Reply from Blackmoor Nurseries

Order Ref: 47012727

Dear Anthony,

Thank you for reaching out and sharing your concerns with us. Firstly, I want to apologise for any inconvenience caused by the delay in the delivery of your order. We understand how important it was for you to have the rhubarb plants delivered on time for your mum's birthday.

As you mentioned, there were two public holidays over the Easter period which did affect our dispatch schedule. We did update you via email that the order would be dispatched within 5 working days. We actually dispatched the order on the 4th working day.

On a positive note, I am pleased to hear that the plants arrived in good condition and were well packaged. We always strive to provide the best quality products to our customers.

Once again, I apologise for the delay and any inconvenience it may have caused.

Thank you for your understanding and patience.

Best regards,
Jon Munday

Rated 1 out of 5 stars

Update

Further to my earlier review I was sent two replacement rootstocks which to be honest didn`t look in much better condition than the original ones - these too eventually failed.
I was given a refund.

April 26, 2025
Unprompted review
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Reply from Blackmoor Nurseries

Warren
I am very sorry to hear you have had a problem with the Quince rootstocks. I am lost as to what the problem may have been on both occasions.
We plant out over 20,000 of these each year and would only loose around 1% of these.
Best wishes
Jon

Rated 5 out of 5 stars

Beautiful healthy plants well packaged.

Beautiful healthy plants well packaged.
Added bonus was the tracking of the parcel - it was brilliant.

April 24, 2025
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Reply from Blackmoor Nurseries

Hi Mags,

Thank you so much for sharing your experience with Blackmoor Nurseries!

Tracking the progress of your plant until delivery must have been very reassuring.

Best wishes,
Jon

Rated 5 out of 5 stars

Excellent Nursery

I ordered a plant from Blackmoor Nurseries recently. I wanted a particular variety & they provided expert growing advice too. Their communication was excellent, advising me of the status of the order & when it was dispatched. I was then able to track its progress until delivery. The plant was expertly packed to prevent damage in transit & arrived in beautiful conditioner just as it had left the grower. I would not hesitate to use Blackmoor Nurseries again.

April 22, 2025
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Reply from Blackmoor Nurseries

Hi Shelagh,

Thank you so much for sharing your experience with Blackmoor Nurseries! It's fantastic to hear that you received expert growing advice for the specific variety of Blackberry you wanted.

Tracking the progress of your plant until delivery must have been very reassuring. It's great to know your order arrived in perfect condition, just as it left our Nursery in.
I'm delighted to hear that you wouldn't hesitate to use our Nursery again.

Best wishes,
Jon

Rated 5 out of 5 stars

Well packaged

Well packaged, fast delivery and healthy plant. Price was excellent compared to other suppliers

April 24, 2025
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Reply from Blackmoor Nurseries

Hello Lorraine,

Thank you so much for your kind words regarding your recent order! We're delighted to hear that you found the plant well-packaged, the delivery swift, and the plant itself in good health. It's always our aim to provide excellent service and quality products, and it's wonderful to know that we met your expectations.

We also appreciate your feedback on our pricing. We strive to offer competitive rates without compromising on quality, and it's gratifying to know that you found our prices favourable compared to other suppliers.

If you ever need anything else or have any further questions, please don't hesitate to reach out. We're always here to help!

Best regards,
Jon

Rated 5 out of 5 stars

Beautiful plant all ready for…

Beautiful plant all ready for collection - way bigger and healthier looking than if we’d have gone to our local garden centre….thank you

April 22, 2025
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Reply from Blackmoor Nurseries

Theresa
Thank you for your review. It is great to hear you were happy with our collection service and the plant that we chose for you.
Best wishes
Jon

Rated 5 out of 5 stars

Lovely apple tree

I ordered an Egremont Russet apple tree in early Feb.
A '2 year bush bare root'. It arrived quickly and I planted it indoors (with light) in a bucket of compost until early March when I planted it out.
It is now covered in blossom, really beautiful. This recent retiree is a total beginner in the garden and could not be happier.
There's lots of useful information on the Blackmoor Nurseries website, e.g. how big the tree will get, pollination groups etc.
Totally recommended.

February 3, 2025
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Reply from Blackmoor Nurseries

Thank you so much for sharing your wonderful experience with the Egremont Russet apple tree! It’s truly delightful to hear that it arrived promptly and is now thriving beautifully in your garden. The fact that it’s covered in blossom must be a sight to behold.

As a recent retiree and a total beginner in gardening, your success story is incredibly inspiring. It’s fantastic to know that the wealth of information available on the Blackmoor Nurseries website has been so helpful to you. It’s always great to have resources that provide valuable insights on tree growth, pollination groups, and more.

Your recommendation of Blackmoor Nurseries is greatly appreciated, and I’m sure other gardening enthusiasts will find it very useful. Thank you once again for sharing your journey, and I wish you continued success and joy in your gardening endeavours.
Best wishes
Jon

Rated 5 out of 5 stars

I’m delighted with my tree



I’m delighted with my tree. Beautifully grown and carefully packaged. It’s already been dug into its new home in our garden! Many thanks and I’d be very happy to order from you again.

April 19, 2025
Unprompted review
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Reply from Blackmoor Nurseries

Claire
Many thanks for taking the time to review your recent purchase from our Nursery. We look forward to any future orders you may place with us.
Best wishes
Jon

Rated 5 out of 5 stars

Excellent shrub

Excellent shrub. Very well packaged. Arrived in excellent condition. I would recommend this company.

April 17, 2025
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Reply from Blackmoor Nurseries

Sandy
Thank you, so pleased to hear you were delighted with your recent purchase.
Best wishes
Jon

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