Blackout Techwear Reviews 

The general fitment and quality of the clothing is great, it's as advertised and very functional, I really like them

Customer service was excellent. Very kind and genuine it felt like passion and not a automated corporate message. And I can see that passion in the umbrella itself
it's honestly life changing. To keep this short from how good the quality is I have to make excuses to use it outside

Although there were some problems with my order the customer support was excellent. Anyone looking to shop at Blackout Techwear, just be aware that the sizing is based on Asian manufacturing. Western customers need to order one or two sizes up accordingly.

The amount of options and great descriptions made it very easy for me to select the exact item I had envisioned, will definitely be my first port of call when I need new gear going forward, keep up the great work.

Awful. Material quality is terrible and took weeks to arrive.
It’s now complete radio silence after emailing to request a refund.
Also, I managed to find the exact same cargo trousers from China for £3, whilst this company charges £40.

Extremely professional and helpful customer service.

I bought a pair of techwear cargos for ~£60. Quality was absolutely awful: fabric was thin and cheap; stitching was uneven; a decorative plastic tag on the pocket was ripped in half on arrival.
I contacted customer service for a return+refund and got a "we'll review this request and get back to you" in reply. Surprise surprise, they never got back to me.

AVOID, read the other reviews too. I ordered and not only did it take absolutely ages to arrive the item they sent was no where near what was advertised. Poor quality and not worth it, whole site is a scam and try emailing them they take ages to respond. Don't waste your money on them.

I've replied however, they are STILL listing the Cyberpunk Cloak which was very low quality and looked nothing like what was advertised. I will await a response to (a) see how quick they reply and (b) if they actually follow through with what they said.

NOT “EASY RETURNS” as website stated. Update from an order made in November 2025. Needed to return most of my order for size issues. After almost 4 months I finally get an email with a return address in China. I don’t consider waiting 4 months for return information. That doesn’t appear EASY to me. Glad those who are happy with their orders. I didn’t find the quality of some items that stellar. My advice: DO NOT PURCHASE ANYTHING FROM THIS BUSINESS. FALSE EASY RETURNS CLAIM.

Out of 3 items only 2 arrived. The quality is OK, but not perfect. Since 2,5 months I'm struggling with refund for undelivered item. No communication, templated promises. Phone on the website is fake and is switched off, it's not an UK company, fake address on their website. I have started the charge back form my CC company.Don't buy here, don't waste your time!

Order placed on the 7th dec and still not received. Contacted company on the 28th January and their reply on the 30th was that they would check the status of my order and get back to me. I am still waiting. I have now requested a refund.
I would never recommend ordering from this company. My order was 79.00 and so far it feels like I have been robbed!!

I wouldn’t give them one star! I purchased 9 items and all but 2 didn’t fit. I alerted BOTW a day after I received it. The website said easy returns. Well 6 weeks later and being ghosted for a week, I got a reply. I had to send pictures of my purchase in its bags. I did so so a couple more weeks go by and they said they will send me the return address 2 weeks later still no address. Sitting on £200 of returns and still getting ghosted. DO NOT BUY FROM THIS COMPANY. I will dispute this charge with the Credit card company. Dirt bags! Buyer beware.

The pricing appears fair for what you receive; the techwear designs really stand out and are quite excellent. Though I would have wished shipping had been a little bit faster, the quality and general look were strong and met my expectations once the items came.

Excellent pick and appealing items. Materials are suitable but not outstanding. Would contemplate buying once again, but they could perform substantially better.

With a lovely cyberpunk vibe, the apparel is excellent. Shipping was longer than I had anticipated, but the quality is average.

SCAM SCAM SCAM SCAM!

ALL EMAILS BOUNCE BACK. THERE IS NO RESPONSE TO ANY ATTEMPTS ACROSS PLATFORMS TO CONTACT THEM. THEY ONLY SENT “DESPATCH CONFIRMATION” (WHICH SEEMS WEIRDLY DEFENSIVE IN ITS WORDING 😂) IN RESPONSE TO A BANK CHARGEBACK

THEY USE STOLEN/AI GENERATED IMAGES AND DON’T DESERVE EVEN THE SINGLE STAR I’M FORCED TO GIVE THEM

DO NOT USE THIS WEBSITE TO MAKE ANY PURCHASES WHATSOEVER. I DON’T WANT OTHERS TO BE CONNED LIKE ME

Gave me the wrong size for one of the items and refused to offer a refund. Unacceptable.

As much with many reviews, complete lack of feedback and information from the company which is NOT based in the UK, the financial part of the company is Blackout Techwear Australia but the actual shipping is from a company in China and I can say the quality is low. The products are not as described and some of the items have a distinct mildew smell, sizing is also smaller than expected as for many clothing items from China. As an example, I ordered "Sci-Fi Gloves" which show on the website as having LED lights, they do not, making them expensive basic gloves. Now I want to return items and I'm being ignored. Their phone number in Manchester is also disconnected, do yourself a favour, do not order from these people.

Item (functional lighter ring) not at all as described - not metal, not functional, not even the right size. Contacted the customer service email 3 times over the last two weeks and keep getting the same ‘I’ll get back to you email’. Having to go to my bank for a refund.

pretty bad experience all around - they make it seem like their entire company is based in the UK, warehouse included, but then ship from China, at least in my case.

the shirt i ordered has a print issue that was bad enough to warrant an exchange, however, they want me to fully cover the costs to return the item... with international shipping to China, that's half the price the shirt is even worth.

i feel like it isn't my responsibility to cover the cost for shipping for an exchange when i buy an item under the impression i buy from somewhere UK based *AND* when it has an acknowledged flaw.

to top it all off, their OFFICIAL return address they list on their website is in Manchester, so why do i have to ship ANYTHING back to China to begin with?! do better.