I'm extremely impressed with the service we've received from Black Sheep, particularly from Alice Labbett. We have been working on an extensive refurbishment project, which involves close coordinatio... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have repeatedly requested this company not to call us. They just laugh. Latest scam attempt is, following a call when we yet again said we were not interested, for them email us requesting a 'pe... See more
Company replied
Very impressed with this company, especially Jack Elvin. It's rare these days to find someone who is so ethical, friendly, but professional AND who really knows his stuff! Will definitely use Black... See more
Company replied
Black Sheep requested an opportunity to quote for our business energy even though we are still in contract until November 2021. When our current agent heard of their interest in the account they... See more
Company replied
Company details
Written by the company
Black Sheep Utilities Ltd is one of the UK's largest independent Business Utilities Consultancy's. Providing client-focused energy procurement services for businesses throughout the UK. Black Sheep Utilities is trusted by 1000’s of businesses large and small to deliver bespoke energy procurement solutions.
Contact info
Telecom House, 125-135 Preston Road, BN1 6AF, Brighton, United Kingdom
- 01273 914 000
- info@blacksheeputilities.co.uk
- blacksheeputilities.co.uk
3.9
Great
382 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They refuse to leave us alone.
Avoid using this company at all cost. My initial contract was badly organised and was made to sign a 3-year deal when there was far better prices. As it was a B2B contract there is no cooling off period. I had contact the supplier the same day and there were better deals even though I was promised Black Sheep makes commission from the energy suppliers. I have already issued cease and desist letters and yet they still contact me excessively via email and by phone.
June 17, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi there,
Thank you for your feedback. We’re really sorry to hear you’re dissatisfied with your response.
I am unable to locate your account due to their being no contact details on this review. Please can you email complaints@blacksheeputliities.co.uk so we can look into this further for you.
Kind regards,
Sophie
Would recommend
Using this company for the last 4 years and very pleased. Every time our utilities contracts due to renewal I do price comparison available and Black Sheep keep bitting any other offers we have. Izaak Ross was our main contact for the last renewal and did a fantastic job for us securing very good prices.
June 17, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi Alla,
Thank you for your review. We are here to look after your business throughout the duration of your contracts. Your account manager will be here to help with any questions or queries you may have.
Here at Black Sheep we are genuinely outstanding in our field!
Kind regards,
Sophie
Very helpful and straightforward.
June 16, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi Jackie,
Thank you for your review. We are here to look after your business throughout the duration of your contracts. Your account manager will be here to help with any questions or queries you may have.
Black Sheep are here to make everything as quick and hassle free for you as possible!
Kind regards,
Sophie
Extremely helpful and friendly
Extremely helpful and friendly, takes the hassle out of looking for a deal
June 16, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi Stephanie,
Thank you for your review. . We are here to look after your business throughout the duration of your contracts. Your account manager will be here to help with any questions or queries you may have.
We will always keep you in the loop and advise you if anything should arise on your account, as well as notifying you when your contracts are due for renewal.
Kind regards,
Sophie
very good service
June 15, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi,
Thank you for your 5* review. . We are here to look after your business throughout the duration of your contracts. Your account manager will be here to help with any questions or queries you may have.
Kind regards,
Sophie
Great efficient service
June 11, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi there,
Thank you for your 5* review. . We are here to look after your business throughout the duration of your contracts. Your account manager will be here to help with any questions or queries you may have.
Here at Black Sheep we are genuinely outstanding in our field!
Kind regards,
Sophie
Ellie got our issues sorted out very…
Ellie got our issues sorted out very quickly
Thanks
June 11, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi Simon,
Thank you for your review! I have passed this onto Ellie.
Ellie will be here throughout the duration of your contracts, so any questions or queries you do have, she can help resolve.
Kind regards,
Sophie
An easy way to sort out your energy…
An easy way to sort out your energy bills, hassle free.
May 27, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi Graham,
Thank you for your 4* review. . We are here to look after your business throughout the duration of your contracts. Your account manager will be here to help with any questions or queries you may have.
Here at Black Sheep we are genuinely outstanding in our field!
Kind regards,
Sophie
not happy
i had the same problem with this company as a few of you i also will be going back to love energy blacksheep offered me with EON 16.9 per unit and that was the cheapest i went on love energy and i got 15.2 with EDF and i cant get out of it because businesses are tied into a contract straight away and no cooling off period but i hope if any other businesses are on here get in touch with your MP and complain about us not having a cooling off period the more that complains the more its going to happen
May 15, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi Gary,
Thank you for your feedback. We’re really sorry to hear you’re dissatisfied with the service you received.
I am unable to locate your account. Please can you email complaints@blacksheeputliities.co.uk so we can look into this further for you.
Kind regards,
Sophie
Efficient and knowledgeable advisor
Very enthusiastic advisor and came up with the right deal with efficient case handling and follow up documentation. Professional and keen pricing.
May 7, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi Hardi,
Thank you for your 5* review. . We are here to look after your business throughout the duration of your contracts. Your account manager will be here to help with any questions or queries you may have.
Kind regards,
Sophie
Ellie has been a great help and comes…
Ellie has been a great help and comes back to me promptly even in these difficult times.
May 6, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi There,
Thank you for your 5* review I have passed this onto Ellie. We are here to look after your business throughout the duration of your contracts. Your account manager Ellie will be here to help with any questions or queries you may have.
Here at Black Sheep we are genuinely outstanding in our field!
Kind regards,
Sophie
James T is keen and helpful and…
James T is keen and helpful and responsive
April 17, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi Daniel,
Thank you for your 5* review. . We are here to look after your business throughout the duration of your contracts. Your account manager will be here to help with any questions or queries you may have.
Kind regards,
Sophie
Excellent service
April 15, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi Peter,
Thank you for your 5* review. . We are here to look after your business throughout the duration of your contracts. Your account manager will be here to help with any questions or queries you may have.
Here at Black Sheep we are genuinely outstanding in our field!
Kind regards,
Sophie
Very good service
April 8, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi Giash,
Thank you for your 5* review. . We are here to look after your business throughout the duration of your contracts. Your account manager will be here to help with any questions or queries you may have.
Kind regards,
Sophie
Great service
Great service, takes the hassle out of looking at your utilities contacts. Really helpful friendly staff!
April 2, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi Carole,
Thank you for your 5* review. . We are here to look after your business throughout the duration of your contracts. Your account manager will be here to help with any questions or queries you may have.
Here at Black Sheep we are genuinely outstanding in our field!
Kind regards,
Sophie
great service
great service, great customer service, fantastic staff very helpful,I highly recommended this company
March 31, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi Eric,
Thank you for your 5* review. . We are here to look after your business throughout the duration of your contracts. Your account manager will be here to help with any questions or queries you may have.
Here at Black Sheep we are genuinely outstanding in our field!
Kind regards,
Sophie
Reply from Black Sheep Utilities
Hi Barry,
Thank you for your 5* review.. Black Sheep are here to look after your business throughout the duration of your contracts. Your account manager will be here to help with any further questions or queries you may have.
Kind regards,
Sophie
Very helpful and knowledgeable
Very helpful and knowledgeable. Found the best deal and the transfer was made easy. Would definitely recommend.
March 12, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi Stuart,
Thank you for your 5* review.. Black Sheep are here to look after your business throughout the duration of your contracts. Your account manager will be here to help with any further questions or queries you may have.
Kind regards,
Sophie
Good support throughout from Charles .
March 4, 2020
Unprompted review
Reply from Black Sheep Utilities
Hi Julie,
Thank you for your 5* review. I have passed your feedback onto Charles. Black Sheep are here to look after your business throughout the duration of your contracts. Your account manager will be here to help with any further questions or queries you may have.
Kind regards,
Sophie
Cold calling with made up details about…
Cold calling with made up details about previous correspondence.
March 2, 2020
Unprompted review
Reply from Black Sheep Utilities
HI Tim,
Thank you for your feedback,
I am unable to find the calls in question however, if you are able to give me a call on 01273 914000 I'm more than happy to have this looked into for you.
Kind regards,
Sophie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.